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Product Managers play a pivotal role in the product management lifecycle.Product Management is all about delivering innovative products that challenge the status quo, change the way certain things are done and most importantly solves problems of your customers.Whatsapp, Slack, Viber changed the way people communicate.Facebook, Instagram, Linkedin paved the way for social collaboration from both personal and professional standpoints increasing global connectivity.IPhone, iPods and Smartphone’s changed telecommunication & the way music is consumed forever.You get the drift!Innovation and disruption in a good way is at the heart of all these technological wonders backed with a breakthrough vision, robust product roadmap and go-to-market strategy.
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Bulk SMS in Bangladesh can help your business in the long run.
Businesses often get lost in the race to try and get new customers, spending massive amounts of money and resources on beating their competition into getting as many leads as possible.
In fact, as per SmartInsights, 44% of companies have a greater focus on customer acquisition, compared to only 18% that focus on customer retention.
Besides, as per Ecoconsultancy, did you know it costs five times as much to attract a new customer than to keep an existing one?
New customers are great, but businesses can be blinded by them, and start to neglect their existing customers when actually, customer retention is imperative to any and every business for it to be able to build and grow.
Harvard Business School research suggests, that by increasing your retention rates by just 5%, you will increase your profits by 25%.
In a service business like childcare, the experience is what makes or breaks it for your customers.
Taking time to focus on your experience can improve your retention rates and even fill your center with new business thanks to happy customers who refer you to their friends.
Ignoring the experience that children and parents have at your center could leave a wealth of opportunity on the table for your business.
Take the time to pause and consider where your opportunities are at.
Here are some things to consider.