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Can you handle complexity?

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christine monk
Can you handle complexity?

Life itself is fundamentally complex in nature, as are all of its manifestations. From the biological aspects discussed by the life sciences to the cognitive and behavioural aspects originated by human relations.

Leaders aim to keep things easy, predictable, and coordinated. In order to stay out of their way, you recruit good people, treat them well, set them clear goals and do your best. All can go off without a hitch if you do your homework, organise things well and your people perform efficiently. Or so goes the theory.

Yet reality always wreaks havoc on even the best plans set out. Technology advances, consumer preferences change and new products are launched by rivals. Your basic model becomes maddeningly complicated before you understand it, and your company struggles to coordinate a response to a rapidly shifting marketplace.

In a modern world, organisations should take into account the uncertainty and complexity. This is because the rate at which things happen is too fast and conventional organisations are not able to keep up. The solution lies not in improved scheduling or implementation, but in greater empowerment. We need to transfer our thinking from norms to networks and learn how distributed links around the enterprise can be facilitated. 

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christine monk
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