Many users complain that they get the error message ‘scanner driver is not installed’ although that is not the situation in reality. There are several reasons why this case happens; a few of them can have many things to do with outdated or faulty installed drivers, along with the scanner’s wrong working.
This blog will explain when you get the message ‘scanner driver is not installed on the Canon device.’ Also, you will get the troubleshooting ways to fix the issue.
Reinstall the Scanner Software
If you are unable to reinstall the scanner software, you can pursue the complete method provided below:
-
First and foremost, detach any cords that attach the scanner to the system.
-
After that, reach the Control Panel screen and select the ‘Programs and Features’ option.
-
You should find the printer driver and then hit the Uninstall button.
-
Then reboot the device and visit the manufacturer’s website.
-
Navigate to the search section and input the name of the product.
-
Afterward, select it and reach the ‘Drivers & Downloads’, then select it.
-
Now, download the shown driver and install it over the device.
Utilize the Device Manager
If you are unable to utilize the device manager, you can pursue the complete method provided below:
-
At the same time, hold the Win and R buttons altogether over the keyboard to invoke the Run accessory.
-
After that, input ‘devmgmt.msc’ into it and hit the OK button.
-
You should browse for the imaging devices over the list and find the scanner.
-
Then look at whether there is a yellow color mark beside it and if it is to right-click on it.
-
You have to choose the Properties option and reach the Driver button, then hit on it.
-
Here, select the ‘Update driver’ and let the procedure complete.
-
Finally, reboot the device afterward.
Perform the Troubleshooter
If you are unable to perform the troubleshooter, you can pursue the complete method provided below:
-
Navigate to the Search section on your system by holding the Windows key over the keyboard.
-
Once you do that, find the Devices option and then select it.
-
After that, you should choose the ‘Printers & scanners’ option from the right-hand side of the screen.
-
Then select the scanner option.
-
Go to the ‘Printers & scanners’ option and then choose Manage.
-
Later, select the ‘Run the troubleshooter option.
-
Finally, let the procedure be complete and pursue the indicated direction.
Turn off the Firewall
It is not uncommon for the antivirus or firewall to be adjusted on being too safe, meaning that it will stop scanner peripherals from communicating successfully.
After turning off the firewall, provide the scanner with a different attempt and check whether it functions correctly. If it does, then I would suggest you add suitable ports as exceptions.
Once you do that, you will assure that the firewall will not restrict the data traffic anymore and the needed ports for your printer to function correctly are blocked.
Utilize a Dedicated Tool
Sometimes, printers may fail to function correctly, although nothing seems incorrect over the surface at least. Often, the printer’s malfunction has a lot to do with an outdated or faulty driver.
Multiple processes will guide you to check out what happens with the driver, although looking at them can take a few times. Utilizing a dedicated utility to assist fix and update the missing or faulty drivers is the most suggested method.
Now, you know the ways to fix if a scanner driver is installed in your Canon device. These steps are beneficial when it comes to resolving such issues.
Source :- https://softwareinformation1.wordpress.com/2021/10/13/how-to-fix-scanner-driver-not-installed-in-canon/
Willy Whey arrived on the cyber security scene in the early 2000s when virus and malware were still new and slowly evolving. Her longtime affair with writing with an interest in the cybersecurity industry, combined with her IT degree, has contributed to experience several aspects of security suite industry such as blogging at mcafee.com/activate or www.mcafee.com/activate
