Last year, the covid-19 pandemic resulted in many Australian business owners finding effective ways to manage their businesses and staff work remotely. As a result, many started looking for cost-effective ways to streamline business work operations.
As the demand started rising, many technological advances, including VoIP, came to support remote work systems and make the business operation less stressful and expensive. Voice over internet protocol or VoIP is one such technology that enables the user to make online phone calls. Here is how VoIP helps remote workers.
Eliminates Desk Operated Phones
VoIP service providers provide a seamless experience to all staff by allowing them to pick calls from wherever they are. With VoIP, hundreds of remote users can connect using the same phone system and network, all they need is a robust internet connection. In addition, a cloud-based business phone system lets them eliminate the use of additional hardware and traditional phones by providing unified communications tools.
Offer Softphone Applications
VoIP offers a softphone application to access business information from their network-connected devices such as laptops, smartphones and tablets. Softphone applications help users to access their personal devices into a fully functional VoIP Phone. Staff can receive and make calls using these applications it means there is no reason to miss any calls.
Enhances Workforce Flexibility
VoIP services enable employers to hire employees from any part of the world based on their needs. As VoIP operates over the internet, it means businesses have the flexibility to work with the right talent without worrying about their real location. Unlike a traditional phone, employees are no longer tied to their desk phone with VoIP. Instead, they can easily switch or route calls to a remote location within the software.
Promote Teamwork
VoIP's features like video and call conferencing give everyone a way to connect with their teams virtually. It empowers remote workers to hold meetings with their colleagues and clients without leaving home. Video conferencing features offered by VoIP service providers also ensures the employees stay connected with their team while performing their work. Furthermore, it also helps to save a lot of travelling time and money for employees in order to attend a meeting.
Employee's Availability Information
In order to maintain effective communication, VoIP phone offers a great feature for remote workforce I.e. employee's presence information. In an office, employees often lose their valuable time waiting for their teammates to pick calls. In contrast, the VoIP system lets employees set their presence details shown to others in the form of busy, available, away and offline. The presence status makes it easy for others to understand if the desired person is available for a call or not.
Conclusion
The current work climate is evolving and experiencing a lot of changes. Choosing a reliable VoIP service provider help standardize business operation and provide the remote work system with a better work experience. When it comes to implementing a VoIP system within an office premise, partner with Workanywhere — it is a leading partner of RingCentral. It helps reviving business communication with its cloud technology. Get in touch with Workanywhere to explore more about cloud technology.
