Launched in 2016, Microsoft Dynamics 365 has gained a lot of popularity as an ERP and CRM solution for businesses. By implementing the solution, companies can bring a host of benefits to facilitate better growth and performance. Businesses can connect with a reliable Dynamics 365 development services provider and modernize their enterprise business applications.
Let’s explore the different modules of Microsoft Dynamics 365:
Microsoft Dynamics 365 Modules
- Business Central: Business Central is a comprehensive ERP solution for SMEs. It helps with financial management, supply chain management, manufacturing management, and more.
- Finance and Operations: These apps are available for companies with over 500 employees and are built on Microsoft Azure.
- Retail: It enables retailers to boost revenue, client satisfaction and drive loyalty through personalized experiences.
- Human Resource: It empowers businesses to hire, incentivize, and retain human resources who are delivering stellar results.
- Supply Chain Management: It can manage the complete life cycle of production, improve the supply chain and operations using technologies like Artificial Intelligence.
- Sales: B2C and B2B businesses can use this module for empowering their sales team to sell smarter, build better relationships through personalization, and improve sales performance.
- Customer Service: It empowers businesses to improve after-sales services. Businesses can engage with customers on different channels like email, phone, web, social media, etc.
- Marketing: The marketing module helps businesses in generating more leads across different channels, automating hand-off to marketing staff, and launching multi-channel marketing campaigns.
- Field Service: This module allows businesses to empower on-field technicians through virtual connections. This improves efficiency and reduces the scope of errors.
Businesses can avail Dynamics 365 development services to understand the nuances of the business software. The Dynamics 365 implementation services provider will also help the company train its staff so they can make the most out of the different modules and functionalities.
Benefits of Microsoft Dynamics 365
Easy Implementation and Navigation
Microsoft Dynamics 365 can be either used in the cloud environment or hybrid environment. Both of these environments are well suited for easy deployment of the platform. Businesses can pick anyone according to their budget and IT infrastructure. Moreover, as Microsoft Dynamics is cloud-hosted, it is perfect for businesses with a Bring Your Own Device or BYOD policy. The staff can conveniently access Dynamics 365 applications using Outlook, internet browser, smartphones, and tablets.
Nowadays, there are a number of Dynamics 365 implementation services providers available in the market. They first understand the business needs and then deliver appropriate services while remaining flexible enough to cater to changing business needs. The right implementation partner can help the business understand potential issues and challenges, and take on a phased approach with a focus on seamless implementation and risk management. The Dynamics 365 development consulting partner must offer consulting and deployment expertise, training, and support services, for ensuring adherence to quality and best practices.
Integration with Microsoft Apps and Services
As Dynamics 365 is created and sold by Microsoft, it can easily integrate with other Microsoft Offerings, namely the Office 365 suite. Such ease of integration enables businesses to seamlessly and effortlessly transition from Dynamics 365 to Outlook for emails, etc. Here are some ways through which businesses can benefit by integrating Dynamics 365 with Office 365.
- Employees can use cloud services for improving how they manage and interact with clients and prospects.
- Supervisors and managers can ensure the productivity of the employees by making their day-to-day work more streamlined with easy access to familiar apps.
- It enables effortless maintenance, increases availability, and improves collaboration across different devices.
Enhanced Employee Productivity
Microsoft Dynamics 365 eliminates information silos and enables enterprise applications to share data seamlessly. This creates a centralized system that enables the teams and departments to have easy access to real-time information. Businesses can avail Dynamics 365 development services to train the staff on how to use the platform in the most optimum manner. Once the employees have a clear picture of the workflows, they can work more productively. Moreover, Dynamics 365 offers a combined database for all the apps thereby overriding the requirement for time-consuming duplicate data entry.
Final Words
Microsoft Dynamics 365 offers a number of other benefits such as reduced sales cycle, meaningful insights, improved customer service, etc. To reap the advantages offered by the enterprise solution, get in touch with a Microsoft Dynamics 365 development consulting company.
