Joseph
The Importance and Role of Computer Reservation Systems (CRS)
Computer Reservation System is one of the most widely used tools in the Travel & Tourism Sector. It has transformed a whole industry.
A computer reservation system (CRS) is web-based software that travel agencies and travel management companies use to retrieve and conduct transactions related to air travel, hotels, car rental, and other activities. CRSs were initially developed and operated by airlines before being gradually expanded for use by travel agencies.
The computer reservation system has evolved into one of the most widely used tools in the tourism industry. CRS/GDS regulations are required to promote fair competition in the travel industry and to ensure that consumers do not receive inaccurate or misleading information about travel services.
Why do travel agents need access to Computer Reservation System?
Computer reservation systems are the backbone of the travel agent's operation. These systems allow the agent to book hotels, tickets, transfers, tours, and other services online, thus lowering operating costs.
Groupy's Central Reservation System (CRS) will help you sell and distribute all of your Inventory products online, including Vacation Packages, cars, cruises, sightseeing, transfers, buses, and other special offers. It provides a complete booking process, from initiating booking inquiries to generating tickets and vouchers.
CRS (computer reservation system) functionalities include scalability and flexibility for business growth, a user-friendly framework, and a single core for rates, allocation, and contents, integrating points to GDS, online travel agents, and mobile booking engines, and implementing multiple distribution channels.
What are some of the basic functions of the Computer Reservation System in the Travel Industry?
- Displays travel services with rates and images
- Inventory and booking management
- An easy-to-use reservation system
- Online payment gateway integration
- Customer data management
- Email notifications
- Booking cancellation and refund management
- Passenger or guest name record
- Ticketing and fare quotation is determined by the complexity of the services provided
- Provision of information about trade shows, visa regulations, and payment gateways
- Prices and images of package tours are displayed on the system
- Allows you to manage booking refunds and cancellations
- It is an easy-to-use platform that enables email notification and payment gateway integration
- Tariff quotation and ticketing, depending on the details of the services provided
What are the benefits of Computer Reservation Systems?
- Management of invoicing, customer, accounting, and quota
- Recording information related to the service of customers such as PNR
- Saves administration tasks as it is a web-based application
- CRS has interfaces with GDSs such as Amadeus and Travelport
- High-speed network of information infrastructure
- Fare quote, ticketing, and voucher generating process
- The system can also store customer-related information, such as all services provided to a specific customer, payment type, service information, and so on.
- CRS are web-based applications that save a significant amount of time on administrative tasks
- Suitable for both B2B and B2C business models
- Includes a comprehensive admin console
- Offers custom reporting
For more details, pls visit our website: https://www.groupy.travel/computer-reservation-system.php
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