QuickBooks stopped working error appears on the screen when the user tries to open QuickBooks desktop. Tackling such an error becomes easy, once the later discussed methods are followed. In this post, we will be discussing the ways to fix the QuickBooks has stopped working error and also the causes behind them.
If you are interested in learning the fixes to QuickBooks has stopped working error, then make sure to read this post carefully. The user can also get in touch with our professionals for further technical assistance. Ring up to us at and leave the rest on our team.
What causes QuickBooks has stopped working error?
The user can end up in such an error due to the below stated reasons:
- In case the windows OS has some of the file’s damage, then such an error can be seen.
- Another reason can be if the QBWUSER.ini file present on the device or the network is corrupted.
- The user can end up in such an error if the QuickBooks desktop stops proper functioning or QuickBooks desktop freezes.
- In case the hard drive attached to the device is damaged and isn’t accessible completely
- Corrupted program files can also lead to such an error.
Steps to fix the QuickBooks stopped working error
The user can try fixing the QuickBooks stopped working error by performing the steps related to accessing the file from a new folder location on the device:
- The very first step is to press Windows + R keys and thus will open a new window.
- And then, the data file that have the .qbw extension.
- The user should right click and select the copy option and move to the C: drive followed by creating a new folder.
- The next step is to name the folder as QBTEST
- After that, enter the QBTEST folder and paste the data file in it.
- The user should now have to Open QuickBooks by pressing ctrl key.
- Also, click on open or restore an existing company and also choose QBTEST folder to complete the process.
By now, the user might be well versed with the steps to fix the QuickBooks has stopped working error. However, if you are still unable to fix the issue, then in that case, feel free to approach us at 1-800-615-2347, and our 24/7 QuickBooks error support team will be happy to help you.
If you are wondering how to tackle QuickBooks has stopped working error, then you can either take reference from the linked article or contact the QuickBooks technical support team by calling us on our toll-free number 1.800.579.9430.
QuickBooks has stopped working is not a rare error in QuickBooks accounting software.
A QB user can get this error while he or she is opening QB Desktop or the user may find that the program has suddenly got frozen without any error message appearing on the screen.What are the causes of QuickBooks has stopped working error?QuickBooks has stopped working error can be caused by several reasons such as -Company name is longer than the recommended length.QBWUSER.INI file is damaged.QBWUSER.INI file is missing.Hard drive of your computer has got corrupted.QB program files are damaged.Installation files of QB Desktop are corrupted.Some sort of damage has taken place in the Microsoft Windows operating system.What happens when QuickBooks has stopped working error occurs?
A user of QuickBooks accounting software sees the following symptoms when this error occurs -QuickBooks will not respond to your inputs.QuickBooks freeze and will get closed.QuickBooks would not open.Windows will become slow or non-responsive, and may even get crashed.A message window with the message that QuickBooks has stopped working gets displayed on the screen.QuickBooks may close abruptly resulting in data loss.How to resolve QuickBooks has stopped working error?Solutions are available to troubleshoot this error -Solution No.
1 - Run QBRefresher ToolThis tool stops background QB processes and carries out mini repair on QB.Before using this tool, all QB versions should be closed.Download the tool and save on desktop.Run it and let it complete its work.Again, open QB.Solution No.
2 - Download and run QB Install Diagnostic Tool Go to the Intuit’s website and look for the QBInstall Diagnostic Tool page.Download the tool.Save the downloaded file on desktop.Before using this tool, all open programs should be closed.Run the tool.Wait until QBInstall Tool completes its work.Reboot your machine and check for QuickBooks has stopped working error.Solution No.
3 - Rename fileFollow the below steps to rename QBWUSER.ini file -First of all, go to the folder storing QBWUSER.ini file.Do a right-click on the QBWUSER.ini file.From the options that appear on right clicking, you have to choose Rename.You have to add at the end of name of the file, the word – ‘.old’.After renaming QBWUSER.ini file, renaming of the file known as EntitlementDataStore.ecml is required.Finally, open your QB and check whether QuickBooks has stopped working issue is appearing or not.Solution No.
