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Troubleshooting Arlo Camera Keeps Going Offline Issue

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 Troubleshooting Arlo Camera Keeps Going Offline Issue

The Arlo security cameras are the most popular devices that protect your house or office. A variety of Arlo cameras are available in the market. In some cases, users complain that their Arlo Camera Keeps Going Offline. Expired batteries of the camera, the distance between the base station and camera, or unstable internet connection cause the Arlo camera offline issue. Don’t panic. In this blog, you will learn the easiest ways to fix the Arlo camera offline issue.


Check out the following step-by-step instructions to fix the Arlo camera keeps going offline issue.


Troubleshooting steps to fix Arlo camera keeps going offline issue

Follow the below-mentioned troubleshooting steps to fix Arlo camera keeps going offline issue:


Step 1: If you changed the router or made the wireless network changes, you need to press and release the “sync” button on the Arlo base station.


Step 2: Remove and reinsert the batteries and see the camera LED behavior.


  • If the LED light does not blink, make sure that you have inserted the batteries correctly. Make sure that the batteries are dead or not.
  • A rapidly blue blinking light indicates that the camera has synced to the base station.
  • If the blue light blinks once, then you need to resync the camera to the base station.
  • If you see an amber light, then you need to replace the batteries.

Step 3: Verify the Arlo camera connectivity.

  • Place your Arlo camera 300 feet away from the Arlo base station. If you place the camera away from the base station, then you can face the connectivity issue.
  • If metal objects, thick walls, or ceilings exist between the camera and base station, then your camera might go offline.


Step 4: Check the status of the base station.



  • A solid green LED light on the base station indicates that the base station is connected to the internet.
  • If you see an amber LED light on the base station, then your base station is connected to the internet. Make sure that the ethernet cable is connected properly.


Step 5: Check if the camera is synced to the base station or not.


  • Check the last recording to check if the camera is synced to the base station. If the last video was recorded long ago, your Arlo camera is not synced to the base station.

Step 6: Factory reset your device


If you have tried all the above-mentioned steps, but your Arlo camera keeps going offline, then try to factory reset your device.

  • First of all, open the Arlo app and log in to your Arlo account.
  • Then, tap on the “settings” option and hit the “my device” button. 
  • Now, select the camera that you want to reset and tap on the “remove device” option.
  • Next, tap on the yes button for confirmation and go back to the “Devices” page.
  • Click on the “Add new device” button and choose the “camera” option. 
  • Finally, follow the on-screen instructions to reconnect your Arlo camera to the WiFi network.


These are the simple troubleshooting steps to fix the Arlo Camera Keeps Going Offline issue. No matter how often your Arlo keeps offline, follow these steps to resolve the issue.

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