Wipro recently put together a novel concept of ‘Buy Anywhere, Activate Anywhere’ for a large $60 Billion Telecom Giant in the US, knitting together a vast array of Telecom Operations using Oracle Supply Chain Planning, namely Store Distribution Planning, Procurement Planning and Customer Inventory Planning. ‘Buffer Stock’ for replenishment was a key element of the planning, which was driven by how the distribution chains performed. The program was an end-to-end Business transformation moving into Application Implementation. Establishing a concept of ‘Centralized’ planning, bringing in a rigor of making a small group of Master Planners responsible for the entire network were some of the ‘Change Management’ issues which were taken onboard.
Top Telesales Companies like The Global Associates constantly strive to get in touch with the prospective clients;the process begins inevitably with having a nice, fruitful conversation with them in an effort to develop sustainable business relationships.
Learning the art of effective conversation is imperative for telesales companies since it enables them to communicate their intent of helping the customers solve their issues in a customized manner.
The art of conversation assumes great significance for telesales companies; if you cannot convince a prospect of your capabilities and good intent, they won’t even listen to you to the end.
One must understand the value of a quality conversation in order to achieve good results.following are some basic fundamentals to master the art of conversation.
Never make a call without doing your homework.
Do a thorough research about the prospect to know about their main issues, their needs and requirements.Having all the needed information, you will be able to develop a customized solution for the customer that will go a long way in helping you grab the deal.
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