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A Complete Guide to Culture Transformation in International Business

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CreativeFactor

Cultural transformation in the workplace is about the fast changes made by companies that focus on growing their businesses from the inside out by empowering people and the way they work through a human-centered approach. It has become more applicable than ever as organizations build the resilience needed to serve their stakeholders in the midst of world-altering shifts.

 

Why is cultural transformation important? 

The future is here now. Companies no longer have discretion when it comes to transformation for the digitized age, it is their only option. Suspended digital decisions which previously may have shown up as small chinks in a company’s armor have now posed greater vulnerabilities in organizational cultures across regions and industries, shattering any reason to hold onto skill sets, historical behaviors, organizational designs, and operating models.

 

Four Pathways of Cultural Transformation

Experts have identified the following four pathways of cultural transformation in international business. These pathways sink to the human-centered transformation model and can be seen as either to move through the model or entry points into the model, i.e., where to focus next:

 

  • Defining the Transformation: This should be considered as the control tower for all other pathways. This is where a company solidifies its DNA: its business and brand blueprint; value and purpose and employee value proposition. Once it is established, DNA provides to continually direct the ongoing change. 


  • Directing the Transformation: Directing the cultural transformation in the workplace requires focusing on cultural levers in relation to the body of the organization. This focus determines organizations are taking a holistic view of the processes, governance, roles, systems, and tools needed to qualify an operating model that makes transformation real. 


  • Enabling the Transformation: Enabling the cultural transformation in international business needs to focus on the mind within our human-centered transformation model. The mind is where organizations source, identify and build the potential required for employees to flourish and for organizations to succeed in the digital age.


  • Motivating the Transformation: Organizations that are encouraging cultural transformation in international business must aim at the organization’s heart and soul. In the human-centered transformation model, the soul is where leaders are equipped to both walk and talk, the talk around the journey of the transformation to create trust among employees to adopt and evangelize new ways of working. Rituals, stories, and symbols help construct belief among workers and connect their day-to-day work to where the organization is heading. Focusing on levers that aid creates meaningful mechanisms and safe spaces for employees to adapt to the change are important, as is identifying progress being made along the way and sharing these stories of both lessons and successes learned.
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