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How to Fix QuickBooks has Stopped Working, Won’t Open or not Responding Error?

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amelia smith
How to Fix QuickBooks has Stopped Working, Won’t Open or not Responding Error?

Came across QuickBooks stopped working error and don’t know what can be done? Well, these errors can be very much annoying, as the user might lose the unsaved data as a result of this issue. It freezes the software and brings an error message on the screen. There can be a couple of factors causing this issue in QuickBooks, which we will be mentioning later in this post. To know more, make sure to read the post till the end. Or contact us at +1-844-405-0907 , and our team will provide you with immediate support and assistance.



Also Read: QuickBooks stopped working error

 

What causes QuickBooks stopped working error?

The following factors can trigger such an error in QuickBooks:

•      One of the major reasons can be if the Windows OS may be damaged

•      Or in case installation Error occurs

•      The user can also end up in such an error if some program files got Damaged

•      Another possible trigger can be if the company name may be longer than required

•      QBWUSER.INI file might be damaged, corrupt or missing

•      The user can also experience similar issue if there is a corrupted hard drive

•      Damaged program files and/or QuickBooks Desktop installation  can also lead to this issue in QuickBooks.

Steps to resolve QuickBooks Not Working or Not Responding Error

The user can try to resolve this error by renaming the QBWUSER.INI file. The steps involved in this process are as follows:

•      The very first step is to find and open the folder having the file

•      After that head to the path: Location: \Users\[Your user name]\App Data\Local\Intuit\QuickBooks [year]

•      And then, rename the QBWUSER.ini (do a right-click and select rename)

•      Now, put .old at the end of the file name (e.g.QBWUSER.ini.old)

•      The next step is to rename the Entitlement Data Store .ecml file

•      If the program opens post renaming QBWUSER.ini or Entitlement Data Store .ecml, see if you can open a sample company file.

•      However, if the user is able to open sample file and the company file is still not opening, then copy the file to a different folder or location and open it from the new location (copy the file to a local folder than a network location)

•      If the company file opens from the new location, the issue might be originated from a damaged folder or folder permissions

•      Now, check if the company file is damaged or not

•      And try to restore a backup

With this we come to the end of this post, where we believe that the reader might be able to eliminate the error successfully using the steps discussed above. However, if for some reason the error continued, then feel free to contact our tech team at +1-844-405-0907 and we will provide you with immediate support and assistance. We are a team of certified QuickBooks professionals who work round the clock in providing instant support services. 

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