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Is VoIP Secure? How Does SBC Solution Transforms Consumer Experience?

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Ecosmob Technologies Pvt. Ltd.
Is VoIP Secure? How Does SBC Solution Transforms Consumer Experience?

Session Border Controller Solution works on the session level for each VoIP packet and signal while safeguarding communication flows. It provides the highest level of security to an enterprise. This blog will walk you through VoIP, SBC & how VoIP SBC solutions transform the consumer experience.


What Is VoIP?


Voice Over Internet Protocol (VOIP) is a phone system that works on the flow of voice and data over an internet connection. It allows users to place voice calls from any device, including laptops, desktops, smartphones, VoIP phones, WebRTC-enabled browsers, etc.

But, Is VoIP Secure? To understand if VoIP is secure or not, one must know how it works and where the SBC enters the network to provide a better customer experience.


How Does VoIP System Works?


  • To understand if VoIP is secure or not, one must know how it works and where the SBC enters the network to provide a better customer experience.
  • VoIP is the flow of voice and data over an internet connection. It allows users to place voice calls from any device, including laptops, desktops, smartphones, VoIP phones, WebRTC-enabled browsers, etc.
  • A typical system may have IP phones and standard PSTN phones connected through a server to the internal LAN that connects to the internet.
  • VoIP uses SIP and H.323 signaling protocols to set up, manage and terminate calls. The Media Gateway Control Protocol handles the interface between PSTN and VoIP gateways.
  • H.323 includes a set of sub-protocols comprised of H.225 for call control, H.235 for security framework and call setup, H.245 for specifying media paths, and H.450 for supplementary services.
  • Transport Layer Security sets up the call and H.323, on top of UDP, uses real-time transport and real-time transport control protocols.
  • Voice packets are encrypted and are inherently more secure compared to PSTN lines. However, SIP works on HTTP protocol, which makes it very vulnerable. The text-based file has headers that cannot be encrypted, making the network vulnerable.
  • Further, the process opens up ports that make internal topology visible. This vulnerability allows hackers to tunnel into the system and carry out exploits.
  • In the case of NAT, IP address and port information are impossible to encryption. It raises another security issue.
  • Even secured SIP offers an encrypted tunnel that permits tapping in or intruding into the network. In short, even when it is behind a firewall, overall VoIP security has vulnerabilities leaving the network open to attacks.


Also Read: 90 Best VoIP Features To Grow Your Business


Can VoIP Be Hacked?


The answer is YES!

  • VoIP vulnerabilities can open the user network to Denial of Service or Distributed Denial of Service attacks that jam the network and make it impossible to receive or make calls.
  • Spamming over the Internet or SPIT attacks can occur in which hackers may leave voice messages on IP phones.
  • It is possible to hijack identities and steal money in what is known as VoIP phishing. Hackers may introduce malware or steal business data.
  • Some may engage in remote eavesdropping and extract data.


Also Read: Reasons Why You Should Opt For SBC Solutions


How To Secure Your VoIP System? Basic Countermeasures


Some basic countermeasures make VoIP secure. These are

  • Use Of IPSEC, S/MIME, And TLS: It is an encryption mechanism that works at the lower layers. However, the drawback of the encryption mechanism is that its tasks are CPU intensive. Additionally, it also introduces latency that affects call quality.
  • Another way to secure VoIP is to use device authentication and permit access only to known addresses.
  • Segregation method – separation of voice and data using different logical networks is a possible way of VoIP Security.
  • Use of anti-virus and anti-malware tools. To some extent, it is an age-long yet effective way to Secure VoIP systems. However, these are not adequate if hackers employ sophisticated methods.

All these methods are partially effective. They do not guarantee 100% VoIP security. It is where the Session Border Controller steps in and provides vastly improved security besides improving the quality of services and calls leading to user delight.


What Is A Session Border Controller?


SBC Solution secures and controls IP communication flows. It is a firewall for VoIP guarding against any breach or obtrusion of susceptible third parties. Session border controllers have multiple functions. They interfere with IP communication signals and media streams. Session Border Controller is multi-purpose and indispensable from the security perspective.

Let’s examine a few of the session border controller’s key responsibilities.

  • Session Border Controller Solution identifies and prevents DoS/DDoS attacks.
  • It hides the internal network topology and keeps the internal network fully protected.
  • VoIP SBC software plays a crucial role in network address traversal while fully encrypting all VoIP packets.

From the user perspective, session border controllers work in a variety of ways to deliver a superior experience: 

  • VoIP SBC Solutions normalize SIP and prevent headaches that arise due to interoperability problems due to different flavors of SIPs in use.
  • The session border controller handles all known codecs and takes care of media transcoding. SBC is responsible for call admission control policies, handling voice packets, and prioritization.
  • The presence of SBC in the network dramatically improves dropped packets and call quality.
  • Session Border Controller Solution also reduces the operation cost since it handles traffic routing over the minor cost route.


Also Read: How to Choose the Best VoIP Solutions Provider


Conclusion


To receive the maximum benefits of SBC Development Services, you will require a trusted company to provide you with the most excellent SBC solution. Ecosmob Technologies is one of the known companies in this field offering various services, which include:

  • A unique security system is compatible with your current VoIP network.
  • A system that provides the utmost security and works seamlessly with your existing VoIP network.

To learn more about the company’s SBC software development offering or to discuss your requirement, drop an email to [email protected].


To know more Visit: https://www.ecosmob.com/

Original Source: https://bit.ly/3U2uG3a

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