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How to Troubleshoot QuickBooks error code PS036?

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Levin Smith
How to Troubleshoot QuickBooks error code PS036?

Want to learn the steps to eliminate QuickBooks payroll error PS036? This error is basically seen when downloading the latest tax table for the payroll service. It is seen with an error message that states: “PS036 There is a problem verifying your payroll subscription.” There can be a bunch of factors triggering this payroll error, which we will be listing later in this post. If you are interested in knowing what those errors are, make sure to read the segment carefully till the end.

What causes payroll errors in QuickBooks?

The user can end up in such an error due to the below stated factors: 

•        One of the major reasons behind the occurrence of this issue can be nvalid or expired payroll valid subscriptions.

•        Or if multiple payroll agreements are active with an inactive direct deposit agreement

•        The user can also end up in this issue due to damaged company file

•        Incorrect Service key can cause this error in QuickBooks

•        Also, in case the company file’s PSID is incorrect.

•        Invalid EIN Number can trigger this error

•        The user can end up in this issue if the Windows you are using does not support the version of your QuickBooks Desktop application.

Steps to fix the issue

The below-stated set of steps can be performed to eliminate the error in QuickBooks:

•        The user needs to first open the QuickBooks application and Sign in to your Payroll Service Account.

•        Once done with that, head to the Employee menu and choose My Payroll Services followed by Account/Billing Information.

•        After that enter your login credentials and click on Sign In.

•        After the user is logged in to your Payroll Account Management Portal, head to the Payroll Details section.

•        Also, make sure the EIN displayed with the company name is correct.

•        Click on edit next to the option that reads Payroll Admin and make any changes that are required.

•        Now, tap on Update and then click Close to save the changes.

•        Restart your computer and download the updates again.

•        And open the QuickBooks application and check if QuickBooks Payroll error PS036 is fixed or not.


You may also visit: Upgrade Company Files to a New QuickBooks Desktop


We end the post right here, with the hope that the information shared in above might be of some help in eliminating the QuickBooks error code PS036 from its root cause. However, if there is any query or if the user needs our assistance at any point in time, then consulting our QuickBooks Premier Support team at +1-888-351-0999 is recommended. We are a team of certified QuickBooks professionals who work round the clock in providing instant support services. 

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