Employees can place and receive calls via a business's private telephone lines using a business phone system. Typical features include call forwarding, call transfer, voicemail, and more. Business phone systems are created to make it easier for employees, customers, and suppliers to communicate directly with one another.
What is Business Phone System?
A Business Phone System is a system that enables employees to make and receive calls over a company’s private telephone lines. It usually includes features such as voicemail, call transfer, call forwarding, and more. Business Phone Systems are designed to help businesses run smoothly by providing direct connections between employees, clients, and suppliers. They also provide the ability to manage all the inbound and outbound calls from a central location.
Connect your Customers with Business Phone System
Get more customers and more calls with our flexible, affordable small business phone system
Forward Phone Calls
Automate the distribution of inbound calls to the right queue. A call routing system can ensure your customers are directed to the correct department available agents much faster, lowering call volume drop rates.
Call Transfer
Direct incoming calls to another phone number or device. Business calls can be routed intelligently to your voicemail, desk phone, or cell phone depending on your needs.
Analytics and Reports
Get a visual report on the performance of your business phone system. Easily create visual reports by clicking a button to get daily real-time analytics, inbound and outbound call monitoring, voicemails, and agent effectiveness reports.
IVR System
IVR system for answering incoming calls. With this system, you can have a custom call tree to make direct calls, transfer calls, or have voice mail.
Call Forwarding
Call forwarding routes incoming calls directly by specifying which users should receive calls and ge the ability to send calls to multiple phones.
Call Flow Automation
Call flow automation helps to keep your phone system up and running. It is a series of steps that a call goes through when it is set up.
Reference: Business Phone System | PBXPlus by 500apps
The NEC SV9300 Telephone System is for medium to large businesses that wish to take full advantage of what VoIP, IP Telephony and Unified Communications has to offer.
NEC business phone systems cover a range of digital and IP phones, wireless phones, conference phones, and peripherals to suite business of all sizes and industries.
We supply and install NEC SV9300 telephone systems at cost effective prices to Australian businesses.Read more
XENNECTis a full-fledged born-in-the-cloud business phone solution that’s broken free from the cookie-cutter cloud PBX framework – built with the business user in mind – to give you unparalleled control over every aspect of your business communication.Upgrade to a fully customized, white-glove phone system and unleash your company's true potential.
Loaded with features, XENNECT allows you to customize your phone system the way you want to run your business.
The best part is that you won’t have to lift a finger.
With white glove onboarding and support, our engineers will get everything set up for you in a snap – saving you time and frustration.
