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What is Air Canada Cancellation Policy

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Airlines GetHuman
What is Air Canada Cancellation Policy

Air Canada cancellation policy varies depending on the type of ticket and fares you have purchased. For most ticket types, if you cancel your flight within 24 hours of booking, you will receive a full refund. After that, the refund amount will depend on the fare rules for your ticket.

For standard economy tickets, if you cancel your flight more than 60 days before the departure date, you will be charged a fee of $75 CAD. If you cancel within 60 days of departure, you will not be eligible for a refund.

For flex and premium economy tickets, if you cancel your flight more than 30 days before the departure date, you will be charged a fee of $150 CAD. If you cancel within 30 days of departure, you will not be eligible for a refund.

For business class tickets, if you cancel your flight more than 14 days before the departure date, you will be charged a fee of $300 CAD. If you cancel within 14 days of departure, you will not be eligible for a refund.

It's worth noting that some fares may have more restrictive cancellation policies, and some fares may be non-refundable. It's important to review the fare rules for your ticket before making a cancellation.

How to cancel Air Canada Flights

To cancel an Air Canada flight, you can follow these steps:

  1. Go to the Air Canada website and log in to your account.
  2. Find your booking and select the flight you want to cancel.
  3. Click on the "Cancel" button next to the flight you wish to cancel.
  4. Follow the prompts to confirm the cancellation and obtain a refund (if eligible).
  5. If you are not eligible for a refund, you may be offered the option to change your flight to a different date or destination.
  6. If you are not able to cancel your flight online, you can contact Air Canada's customer service for assistance. You can reach them by phone, email, or live chat.
  7. Keep in mind that the refund or change options are based on the fare rules and conditions of your ticket, so please refer to the fare rules before canceling your flight.

It's also worth noting that some flights may be subject to change fees or other restrictions, so it's important to review the fare rules for your ticket before making a cancellation.

What is Air Canada 24 hours cancellation policy?

Air Canada's 24-hour cancellation policy allows customers to cancel their flight booking within 24 hours of the original purchase without penalty, as long as the flight booking is made at least seven days prior to the departure date. This policy applies to most Air Canada cancellation fees, but some restrictions may apply to certain fares or destinations. Customers can cancel their flight booking through the Air Canada website or by contacting Air Canada's customer service.

What is the Air Canada Refund Policy?

Air Canada's refund policy varies depending on the type of fare that was purchased. Generally, refundable fares are eligible for a full refund if the flight is canceled or the ticket is unused. Non-refundable fares, also called "Flex" fares, may be eligible for a refund or credit towards a future flight, depending on the circumstances of the cancellation. In the case of a flight disruption, Air Canada will provide a refund or a credit for a future flight.

If a customer needs to cancel a flight, they will have to go through the process of making the request for the refund and it will be processed accordingly.

It's important to note that the refund policies may be different for flights booked through a travel agent, so it's best to check with the agent directly.

How to request a refund from Air Canada?

To request a refund from Air Canada, customers can follow these steps:

  1. Go to the Air Canada website and log in to your account.
  2. Find the flight booking you wish to cancel and request a refund.
  3. Follow the prompts to initiate the refund process. You may be required to provide information about the reason for the refund request.
  4. If the fare is refundable, Air Canada will process the refund and the customer will be notified of the refund amount and the method of refund (i.e. credit card, bank transfer, etc.)
  5. If the fare is non-refundable, customers may be offered a credit or a refund, depending on the circumstances of the cancellation.
  6. If you booked your flight through a travel agent, you will need to contact the travel agent directly to request a refund.

It's important to note that, depending on the fare type, there may be restrictions and fees associated with the refund. The refund process may also take several weeks to complete.


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