NDIS service providers are people, businesses or organisations that provide NDIS funded services and supports to NDIS participants. They can be large companies, charities, small not-for-profits or sole traders.
Registered providers meet government standards set by the NDIS Quality and Safeguards Commission to deliver safe, high-quality services. Non-registered providers are not required to follow these standards, and may not be as qualified or experienced as registered providers.
What is an NDIS service provider?
An NDIS service provider is a person, business or organisation that delivers NDIS funded supports to participants. They have different areas of experience and expertise, and you need to find the right one for your needs.
Registered NDIS providers are regulated by the NDIS Quality and Safeguards Commission, so you know they meet strict requirements to do with safety, quality and compliance. They can be large companies, charities, small not-for-profits or sole traders.
NDIS funding can be used for a range of supports, some at home and others out. This includes support around personal grooming, meal preparation and light housework, and transport to social, community and economic activities.
NDIS funding can also be used for therapeutic services such as physiotherapy, speech therapy, occupational therapy and audiology. This helps to improve a participant’s daily life and reduce the impact of their disability.
What are the benefits of using an NDIS service provider?
NDIS service providers offer the supports and services that help people with disabilities to achieve their goals. These services include health and disability treatment, home and community-based support, and vocational training.
NDIA participants can choose to use NDIS registered or non-registered providers for their NDIS service needs. This decision is made on the basis of individual circumstances.
Plan Management: Professional plan managers are experienced and knowledgeable about NDIS codes and submissions, and understand how to ensure your claims are processed quickly and easily. This reduces the chance of mistakes, delays or rejections on submissions.
Some participants choose to self-manage their NDIS plan, which is great for empowerment and flexibility. However, this approach can be time-consuming and stressful, especially if you’re new to NDIS or have no experience in managing plans.
How do I find an NDIS service provider?
There are many NDIS service providers to choose from and it can be challenging finding the right one for your needs. This is because not all NDIS participants have the same needs or goals and what one person finds works for them may not work for another.
The NDIS is meant to allow people with disabilities to customise their plans so they can access services and resources that are tailored to their individual needs and goals. While the NDIS does provide a list of registered providers, it is up to participants to find and engage with them.
NDIS participant portals like MyPlace have an NDIS Provider Finder which allows participants to search for providers based on their location, goals and needs. This is a great resource to use to find providers and make connections with them quickly and easily.
How can I choose an NDIS service provider?
Choosing a Brisbane disability services is an important decision. It should be made carefully, based on the needs of your loved one and your own personal preferences.
A provider should offer the right mix of care services and have experienced nurses and support workers who understand your goals and are able to collaborate with you, your family and your doctor to achieve your goals. It also helps to choose an NDIS registered provider, as this means they meet Australian standards of quality and safety, receive full worker screen and police checks, and are fully transparent about policies and procedures.
NDIS providers must be able to meet the needs of clients with a wide range of disabilities, such as mental health issues, and who may have First Nations or
Culturally and Linguistically Diverse (CALD) backgrounds, or who identify as
LGBTQIA+. Ensure that you are working with an NDIS service provider who is able to provide services in the language and culture you speak.
