Dollar Car Rental UAE, of the A.A.Al Moosa Enterprises, was awarded the “Consumer-Friendly Company” certification across its complete portfolio of operations — sales and after-sales — from Dubai Economy.
The “Consumer-Friendly Company” certification is granted to an organization that satisfies four key criteria points – Customer Strategy that focuses on the development of strategic objectives aimed at delivering customer service excellence; Customer Communication synergized across the organization from pre- to post-sales; Customer Care that ensures protection of consumer rights and guarantees quality of service; and Development, which pertains to the constant advancement and progress of the customer service staff in order to retain customer trust and loyalty.
Marwan Al Mulla, General Manager of Dollar Car Rental UAE, said: “Achieving the ‘Consumer-Friendly Company’ certification is a testimony to our operational excellence and our commitment to ensure a hassle-free customer experience. We at Dollar, strive to be the the most convenient mobility partner, and this award is a direct testament to our year-round efforts.” In the UAE, Dollar is a franchised operation owned by the prestigious A.A.Al Moosa Enterprises, since 2004. Today, with over 25+ neighborhood locations across the UAE, Dollar Car Rental is one of the region’s favorite and leading car rental agency, with multiple awards & recognitions to its name.
Dollar Car Rental UAE opens a new branch at Spring Souk Mall and announces expansion.
Dollar Car Rental UAE, the leading car rental brand in the world, has announced the opening of its new counter located at the Spring Souk Mall. As part of its expansion strategy, it will also launch at JLT (cluster Q) & Dubai Hills Mall in near future. The plan has been put into action in order to provide the customer base with an elite experience and heightened convenience.
With 26+ locations across the UAE, Dollar Car Rental is sincerely committed to reaching its customers throughout the Emirates. With 24×7 customer service, roadside and emergency assistance, and accessible locations across airports, shopping malls, convention centers, hotels, etc., Dollar Car Rental UAE has enjoyed continuous recognition over several years in the region for its exceptional customer service and experience.
