But those who are on the ground has become even worse.
It appears from the report Radars big Supplier Quality in 2016.
Radars CEO Hans Werner says that the most obvious change from last year is that the difference between the highest-rated suppliers and the companies located in the middle decreases.
Those who have implemented it scores higher, while it is clear that others have not had the effect of it yet, says Hans Werner when he is asked to summarize the results of the report.
Hans Werner says it is a year of analysis behind this report.
In total there are 127 Swedish IT vendors as judged by the customers.