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When hearing ‘AI for Customer Service’ most would immediately think this is going to be ‘yet another article about chatbots’. No wonder. Chatbots have been one of the hottest topics recently. However, our experience shows that AI can be applied to many other areas of Customer Service business as well. And those possess even more potential to boost your business.

Best Customer Service Chatbots To Relieve 20-30% Of The Load

As the hottest topic in 2017, AI support bots were expected to be a game changer. And even though the ebullience faded a bit when it became clear that even best customer service chatbots still have a lot to learn, a properly designed and trained chatbot can substantially relieve the load on 1-st line support.

As statistical data show, 87% of chatbot users worldwide consider them efficient or very efficient in resolving issues.

As you see AI and ML benefits for customer service are already obvious. AI and ML are definitely changing the rules of the game in the customer support industry and the use of AI/ML technology in this industry will only grow.

However, AI and ML are rather additional tools, which can amplify but not replace traditional customer service automation software and savvy approach to automation. No matter how intelligent your systems are – they are just the reflection of your organization and your processes, which should never be neglected.

Like every other industry, data has also been the core of the insurance industry.

Over the due course of time, what actually has changed is the amount of data and the speed at which machines are processing it for driving useful insights.

Data-driven insights play a vital role in boosting this industry by making decisions based on facts, figures, and user patterns.

Insurance providers adopt Artificial Intelligence (AI) & Machine Learning (ML) technologies to enhance the end-user experience, develop improved solutions for increasing operational efficiency, and build accurate underwriting models.Machine Learning is an application of Artificial Intelligence technology that allows computer systems to deploy algorithms for learning and improving my experience.

Such algorithms are used for building mathematical models which can be used as training data, allowing systems to make decisions & predictions.AI & ML in Insurance IndustryAI and ML technologies make it easier for insurance providers to use the data at their desired pace and way.

Many organizations in this industry have access to data that is usually structured and stored in databases.

With the onset of COVID-19, businesses have learned the importance of resilience.

It is significant because it helps to mitigate brand risks and uplift its growth on time.

By preventing your business from any significant hazard, it promises to take care of your goals and ideals without compromise.Since new risks are present everywhere, we must have our weapons ready to fight them.

With machine learning in business, this becomes a cakewalk.

Today, we will focus on machine learning and artificial intelligence to build a resilient business.

This will help you to manage profits even during a big-time crisis.Learn more at AI and ML in Business

Today, a leading data management company implements AI (Artificial Intelligence) to carry its processes.

AI is all about the terrific science that trains the systems to manipulate human tasks with the help of learning and automation.

Deep learning is a subset of machine learning and which in turn is a subset of artificial intelligence.

Artificial intelligence is a process of teaching a computer to work as a human, machine learning is a technique to apply AI through algorithms trained using data and Deep learning is a type of machine learning inspired by the structure of the human brain.Look into: https://www.globalvoxinc.com/deep-learning/

Artificial intelligence (AI) is the future. The top AI scientists are developing this new field at a rapid pace, which affects most industries including law, marketing, and finance and banking. We at Gengo have curated this list of active blogs that you can follow to stay up to date with the latest AI developments.