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Why So Many ERP Implementations Fail

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OP Scaled
Why So Many ERP Implementations Fail

Risk defined as a project management term means any unexpected event that can affect a project whether good or bad.

Let’s put the data out there regarding Implementations: 55% – 75% of attempted ERP implementations / Digital Transformations FAIL!

Here are a few of many of hundreds indicators to consider for your implementation.

  1. Poor Execution of Business Process Review

I’ve seen consultants have canned outputs as BPR deliverables. Deliverables are in the form of a powerpoint, visio process maps, excel to name a few. The quality of these deliverables are important as customer resources to make decisions on processes that may need to be changed. I’ve seen poor process mapping analysis which leads to not fully understanding software requirements/functionalities to accommodate business requirements.

  1. Project Resources (Customer Team)

Having the right project resources are essential for carrying out a successful implementation. Having the wrong people at your side, can impede or delay your implementation. A company may have subject matter experts at their side for a project, but are they the right people for that project?

 I’ve seen many organizations assign core team members to be involved in the implementation while still carrying out their fulltime job. Companies need to dedicate individuals to the project. This should not be taken lightly as process knowledge transfer will suffer.

  1. Data

Legacy data is everything for an organization, and making sure existing data in current platform(s) being migrated to the new system seamlessly is crucial to maintain customer service levels let alone keeping your entire supply chain connected. 

So what are examples of importing data incorrectly during an ERP implementation? 

Importing your vendor records and missing vendor payment terms

  • This will only add manual processes to the accounts payable department when entering vendor invoices
  • Terms should be global for the vendor at your vendor master from day one and allow accounts payable to pay against discount days and terms discount (manage cashflow)


Choosing the right implementation methodology is what it all comes down to, and that goes hand in hand with choosing the right independent consultant for your company. You need someone who can develop an effective and clear implementation plan designed specifically for your organization’s project. I encourage you to search our other blogs to discover areas to look for in order to have an successful implementation.


For more information about how Scaled Solutions Group can assist you with your ERP Implementation or Digital Transformation, give us a call at (866) 957-8419 or visit us at www.Get-Scaled.com




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