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Lufthansa Manage Booking

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eloy
Lufthansa Manage Booking

To manage your booking with Lufthansa, you can follow these general steps. Keep in mind that the specific process may vary depending on your ticket type and the website's design changes that may have occurred since my last update in September 2021. It's always a good idea to visit the Lufthansa website or contact their customer service for the most up-to-date information. Here's a general guideline:

  1. Visit the Lufthansa Website: Go to the official Lufthansa Manage Booking website using your web browser. Make sure you are on the official website to avoid any scams or fraudulent websites.
  2. Log In or Retrieve Your Booking: Look for the "Log In" or "My Booking" option. You'll typically need to enter your booking reference or e-ticket number and your last name. If you don't have this information handy, you can often retrieve your booking using your passport and name.
  3. Access Your Booking: Once logged in or after retrieving your booking, you should be able to see the details of your flight reservation.
  4. Manage Your Booking: Within your booking, you can usually do the following:
  • Change Flight: If you need to change your flight date, time, or destination (if allowed based on your fare type), you can often do this online.
  • Cancel Flight: If you need to cancel your flight (again, subject to fare rules), you can typically initiate the cancellation process online.
  • Add or Modify Services: This can include adding baggage, selecting seats, or requesting special meals.
  • Update Contact Information: Ensure your contact details (email and phone number) are up to date for notifications and updates.
  • Print Your Itinerary: You can often download and print your booking details or e-ticket from the manage booking section.
  1. Confirm Changes: If you make any changes to your booking, carefully review the details, and ensure you understand any fees or charges associated with these changes.
  2. Payment: If you're required to pay any fees or fare differences for changes, you'll typically be prompted to do so online.
  3. Email Confirmation: After making changes, Lufthansa usually sends you an email confirmation with the updated itinerary.
  4. Contact Customer Support: If you encounter any issues or if the online system doesn't allow the changes you need, don't hesitate to contact Lufthansa's customer support for assistance.

Remember that the ability to manage your booking online may depend on the fare class of your ticket and the airline's policies. It's always a good idea to review the terms and conditions associated with your ticket as well.

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