Brother printers are prone to various common issues that you can face over time. Brother printer offline is one of the most common issues users get. If you also want to know why does my Brother printer keep going offline and solutions to get rid of the issue. Some of the common causes of this issue can be connection errors, outdated drivers, IP address issues, software issues, and others. You can fix the offline issue quickly if you learn about the root cause. Here are some of the solutions you can try to fix the offline issue.
Solution 1: Update Drivers of the Brother Printer
Maybe the Brother printer goes offline as it is using an outdated driver. Hence, the following method will help you get the latest driver for your printing machine.
- On a web browser, go to the official Brother website.
- On the website’s search icon, type the model name of the Samsung printer you are using.
- After that, choose the Downloads option and then specify the operating system you have.
- Next, you have to look for the right driver for your device and download it.
- Double-click on the setup file when the new driver download is complete.
- Next, follow the open wizard and complete the installation process.
- Now, check if the offline issue is gone for your device.
Solution 2: Disable SNMP (Simple Network Management Protocol)
The issue in the network management can be one of the reasons to have the offline issue in your printer. Here are the steps that will help you disable the SNMP on your device.
- First of all, access the Control Panel window.
- After that, head to the View by option and set it to Category.
- Next, look for the Hardware and Sound and then click on the View devices and printers option under it.
- Now, go to the Brother printer option and then right-click on it.
- Then, click on the Port tab and click on the port option that you are currently using.
- After that, choose the Configure Port option.
- Now, you are required to select the checkbox of the SNMP Status Enabled and save the changes by clicking on the OK option.
- Finally, turn on your printer device and see if it is still showing the offline issue.
Solution 3: Choose the Brother Printer as Your Default Machine
Brother printers not set as your default device can also be the reason for getting the offline issue. In this method, you will learn how to set the printer as default.
- Initially, go to the search section on the taskbar of your desktop.
- After that, search for the Control Panel by entering the name in the section.
- In the Control Panel window, go to View by option and select Large icons.
- Next, you have to select the Devices and Printers option on the same page.
- Right-click on the Brother printer model icon you are using and then choose Set as default printer option.
- After that, start using the printer to see if it is still going offline or not.
Solution 4: Check the IP Address of Your Device
The following guide will help you check the IP address and make sure everything is right.
- Firstly, go to the Control Panel option window on your device.
- And then, click on the option of View devices and printers.
- After that, head to the Properties tab.
- Next, go to the Port tab and then select the Configure Port option.
- When you are in the Port settings window and then check the Port name and IP address are the same.
- If the IP address and port name are not the same, then enter the correct ones and click on the OK option.
- In the last step, you have to check the printer for its offline issue.
Frequently Asked Questions
Why Does My Brother Printer Keep Going Offline?
Here are some common reasons for your printer going offline.
● The printer is not compatible with your device.
● The OS on your device or printer driver needs an update.
● Your printer is not connected to a stable network.
● There is some technical fault in the printer.
● Your printer is not set as the default printer for your PC and others.
How to Resolve the Brother Printer Offline Issue?
The best solutions to fix the offline issue in Brother printer are as follows:
● Check the printer and computer and make sure everything is in good condition.
● Reset the printer device.
● Update Brother printer driver to its latest version.
● Set the Brother device as your default printer.
● Clear the print job stuck in the queue.
● Get expert help and others.
How to Disable the Use Printer Offline Feature for Brother Printers?
These steps will help you disable the offline feature for your Brother printer.
- On the computer, go to the Devices and Printers option.
- After that, look for your printer option and then right-click on it.
- And then, see the option of See what’s printing.
- Then go to the Printer tab and make sure the Use Printer Offline option is not selected.
- Now, the use printer offline option will be disabled for Brother devices.
Read more: support brother printer
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But is your Brother printer saying offline?
Why Is My Brother Printer Saying Offline?
Then call +1 (844) 972-1010 to Printer Customer Support and get the best online solutions for your printer issues across the globe.
