Verizon Communications Inc said on Thursday it plans to close call centers in five states, including its home state of New York, as the No.
1 wireless company trims head count and reorganizes operations in a saturated wireless market.
The move, which will affect 3,200 workers is a part of Verizon s effort to consolidate customer service operations across the United States.
The company, which has a workforce of about 162,700, recently agreed to buy Yahoo Inc for $4.8 billion as it looks to tap new revenue in areas such as digital media and advertising.
We are realigning our real estate portfolio and relocating these centers into other centers where we have extra capacity, Verizon spokeswoman Kim Ancin said.
Verizon is offering affected employees jobs in call centers in other states, she said.