Customers are surely satisfied, but for outsourcingleverantörerna, it is a constant struggle.
despite the high demand means the many commitments is also a challenge to find continued profitability.
Outsourcing is an exciting market that is moving in two directions at the same time.
But in terms of value increases, however, only 3-4%, " says Hans Werner, president of research firm Radar and paints the challenges:
– This means that providers get paid less all the time.
They are trying to automate and streamline as much as possible, but many are with the big overhead costs so it is more about trying to maintain the profitability per traded crown rather than trying to increase it.