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IT service management Video

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Richard Walter

HCL’s Gold Blue Print (GBP) is the practical implementation of HCL ITSM architecture, containing the HCL Best Practice Processes; designed, used and maintained for HCL Infrastructure Management and Application Management Services. The solution video shows how HCL’s IT Service Management drives strategic innovation and collaboration in the ecosystem while maintaining competitive tension in the business world.

 

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Richard Walter
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