Following the London terror attack, Microsoft provided information to police within 30 minutes of the company receiving a legal request.
It goes against calls from UK Home Secretary Amber Rudd this week that authorities need to be able to bypass encryption.
Creating deliberate backdoors will leave software vulnerable to malicious parties, and is open to potential abuse by the authorities to intrude on privacy without needed oversight.
More companies should follow Microsoft’s example.
The company has a global team available whenever needed to help fulfil legal requests, and in this case only took 30 minutes to verify the warrant’s validity before providing help to authorities in accessing the information.
This is an ethical approach which respects user privacy while meeting legal obligations to help authorities bring criminals to justice or protect innocent citizens.