While the company's size and history mean DJI drones include some of the best safeguards in the industry, the Spark isn't immune to potential problems.
DJI is investigating after a small number of user reported unexplained Spark crashes.
On the company’s online forum, a handful of users have reported that they lost control of the drone while using the gesture controls or the mobile app, causing Spark fly-aways and crashes.
Our engineers are thoroughly reviewing each customer case and working to address this matter urgently.
DJI products are tested for thousands of hours, and the overwhelming number of customers enjoy using our products with minimal disruption.”
The company says they will be adding additional safeguards through a firmware update at a later date, which can be installed through the DJI Go 4 app.