today, Radar its annual report supplier quality assurance representatives in 2017, where Swedish customers can think about their it suppliers.
In three of the four market segments, increase customer satisfaction.
A clear picture in this year's survey is also that the gap between the highest-and lowest-rated suppliers increase significantly.
The choice of suppliers it buyers make is becoming increasingly important.
The ones that are best continues to be improved and that is the worst continues to deteriorate because they have not had the same ability, or the economy to transform their business, says Hans Werner, who believe that the type of differentiation will continue.
" as to the delivery of it capabilities to a high degree been standardized and matured is customer sourcingutmaning in to avoid the risk of suppliers price and specifications are often equivalent.