Google Docs was temporarily inaccessible to a "significant subset of users" on Wednesday, 15 November, locking tens of thousands of people out of their documents and files.
While Gmail, Google Drive and other portions of G Suite were still working as usual, many people reported login, access and syncing issues with Google Docs.
Google first confirmed the issue at 3:48PM EST with a post on its G Suite status dashboard.
"We're aware of a problem with Google Docs affecting a significant subset of users.
The affected users are unable to access Google Docs," Google said.
About an hour later, the company said the Google Docs service had been restored "for some users", adding it expects "a resolution for all users in the near future".