After Uber revolution in the taxi industry, many entrepreneurs and businesses came something with the same idea for their products and services to repeat the success.
Not only did Uber provoke thousands of other small businesses and entrepreneurs to start an on-demand taxi booking app but also told what business strategy should they embrace in order to enhance customer satisfaction and witness profitable revenue.
After Uber and Lyft, the number of automated taxi solutions has significantly increased.
If businesses can provide any service on demand with enhanced customer quality, then they may be the next Uber.
Also, once the ride is completed, letting customers rate and review how the ride was will provide you insights on how you can improve your customer experience.
Most taxi apps are now offering instant discounts and deals on next rides for existing as well as pitching new customers.