Small Business Telephone Systems - NECALL

Dear Customers, Trikon is pleased to announce the launch two new NBN speed tiers of 100/20 and 250/25 for our customers.

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Special promotion for first 50 customers

XENNECT is a full-fledged born-in-the-cloud business phone solution that’s broken free from the cookie-cutter cloud PBX framework – built with the business user in mind – to give you unparalleled control over every aspect of your business communication.Upgrade to a fully customized, white-glove phone system and unleash your company's true potential.Loaded with features, XENNECT allows you to customize your phone system the way you want to run your business.

The best part is that you won’t have to lift a finger.

With white glove onboarding and support, our engineers will get everything set up for you in a snap – saving you time and frustration.Other carriers try to justify the high prices they charge per user by bundling a bunch of features most people will never use.

After years of experience in providing UCaaS solutions, we’ve taken all of the features that 95% of our customers actually use and bundled them in our XENNECT Unlimited core service.

For the remaining 5% of your users, simply add the premium features they need.

Why pay the same price across the board for all users?

There’s nothing more impactful to customers than a dependable 1800 or 1300 number, and your business phones ensure this.With the above said, a business line is your sure-fire way to look more professional, trustworthy, and for lack of a better description, more like a genuine business.One final thing to keep in mind is that these non-mobile numbers, especially shortened numbers, are exceptionally easy to remember.

These numbers are fantastic for marketing purposes and make it harder for customers to forget who to call when they want some information or to make a purchase.

The Phone Line is Integral to Fixing IssuesFor those times when customer issues rear their heads, there’s no process more effective than a phone call.

When the time comes, customers will search your FAQ, take a look through your support pages, and if they’re unable to find a fix, they’ll give you a call.

Without a business line, this creates a myriad of problems, which includes loyalty issues.Through a business call, your staff have an easy way of talking your customers through the fix in just a few moments, getting them back on their way with as little struggle or frustration as possible.

A Direct Line to a Real PersonIn line with customer service and support, a business telephone system assists all of your customers in finding someone ‘real’ to talk too, as opposed to an automated assistance bot.Ask anyone their opinion on calling a business, and they’ll let you know that they don't like speaking with robots or automated machines, and a business system enables them fast access to a genuine human support worker.It’s good to know that advanced telephone systems do the routing and directing of calls for you, so your customers aren’t left waiting, and relevant staff are put on calls with callers they can actually assist.

Phone systems and internet connection are on the verge to ring the change in a business, making their onshore strategies indispensable.

Running along with the world and enhancing quality of communication would be nearly impossible without it.

Business telecom services are potentially services small businesses in Australia, with 21st century composition of resources which can be proactively used in a business.  

Additionally, customers expect businesses to list a contact number as a way for them to speak to the ‘actual person’.

Below you will read and learn about several tips that you need to keep in mind when selecting a phone system for your office.

Take a close look at your business plan and trajectory, and analyze how many employees will need a phone line in three to five years.

For instance, you should confirm where you will need a receptionist or will your callers be directed to an auto-attendant to get to certain employees?

Consider Device OptionsDoes your business need a traditional phone system that has physical office phones or do your staff members have more location flexibility?

Match Technologies With Your RequirementsHow you plan on using telecommunication technology will influence your choice of a business telephone service provider or device.