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VoIP stands for Voice over Internet Protocol.
What this means is that instead of a phone having to use the phone lines to make and receive the phone call, it instead makes the phone calls using Internet protocols.
VoIP basically takes an Internet phone and connects it with a computer or a laptop.
The VoIP software will allow the person on the other end of the line to make phone calls with the same technology as the person receiving the call.
As you may have guessed by now, many major phone companies are starting to use VoIP technology in their phones to compete with other phone companies.
If you're interested in VoIP technology, it's important that you understand how it works.