This article is for clients who can view video from the Roku player on the TV but can’t hear the related sound. This affirms your Roku device is turned on and the right input is chosen on your TV. On the off chance that you face Roku sound problems, go through this post carefully and find some easy yet permanent workaround to resolve the issue. Let’s proceed.
Cure 1: If Your Roku Player is Connected Directly to Your TV
On the off chance that you are connecting your Roku player specifically to your TV and not by means of another gadget, for example, a sound/video collector or sound bar, at that point, follow the below-given steps:
- First and foremost, check the volume level and mute settings on your TV. Ensure mute is off and the volume setting is at a suitable audible level. On the off chance that you require help, check the documentation for your TV maker or call our experts at toll-free 1-866-817-4499.
- Maybe your Roku Remote not working. Check the batteries of your remote. Insert them to another device. If that device is working properly, it means the batteries are error-free. Otherwise, insert the new batteries to your Roku remote.
- On the off chance that you are utilizing a composite link, confirm that the sound connectors are tightly joined at the two ends. Composite sound links regularly have a red or white connector.
- Interface the Roku device to an alternate input and check whether you would now be able to hear sound. In the event that you can, there is an issue with the past input on the TV.
- At last, try replacing the cable once.
If you are still having the same issue, get instant Roku help from our expert technicians.
Cure 2: If Your Roku Player is Associated with an Audio/Video Receiver (AVR) or Sound Bar
In the event that you are interfacing the Roku player through another gadget, for example, an AVR or sound bar, at that point, go through the steps mentioned underneath:
- Ensure the right input is chosen on your AVR or sound bar.
- Check the mute settings and volume level on your TV along with the master volume level on the AVR or sound bar. Be certain that mute is turned off and the volume setting is set at an audible level. In the event that you require any sort of technical Roku online help, do get in touch with our highly-experienced and knowledgeable professionals via a phone call, email or live chat.
- In the event that you are utilizing a composite link, make sure that the sound connectors are snugly connected between your Roku streaming device and the AVR or sound bar. Composite sound links generally have a red or white connector. If not, you will get Roku no sound HDMI error.
- Associate the Roku player to an alternate input on the AVR or sound bar and check whether you would now be able to hear sound.
- Change the cables one by one.
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Cure 3: If Your Roku Player is Associated with an AVR or Sound Bar utilizing an Optical (S/PDIF) Link
On the off chance that you have a Roku player that includes an optical port and you have associated it to an AVR or sound bar through an optical link, change the audio mode. To do so,
- Press the button on your Roku enhanced remote or standard IR remote.
- Look up or down and go to settings.
- Change the audio mode as per your choice.
That’s how you can get rid of Roku no audio error. For more help regarding myroku.com or other Roku issues, connect with us.
Cure 4: If You don’t Hear Sound ONLY When Trying to Play Surround Sound
In case you don’t hear sound just when endeavoring to play a TV show or movie in surround sound, it is possible that your TV, sound bar or AVR does not provide support for the surround sound format utilized by the content supplier (for example Dolby Digital Plus, Dolby Atmos, and so on).
- Press the button on your Roku remote.
- Navigate to settings via go.roku.com.
- Set Audio mode to something else depending on your preferences.
If you are looking for help while interfacing with an AVR or sound bar, call our experts and ask anything whatsoever in your mind.
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