A new batch of ominous warnings about job-killing robots just arrived from the usual suspects, very clever, credentialed, accomplished people mingling at a glamourous watering-hole: in this case, the Milken Institute's Global Conference in Beverly Hills, California.These warnings tend to follow a predictable script: sufficiently urgent to get attention, but fuzzy enough to stop short of alarming.Warnings about the impact of robotics on people s jobs almost always have a temporizing quality: for example, at this conference robots are capable of taking over low-skill document management or Wall Street spreadsheet jockeys specialized jobs, yet aren t at the point of actually eliminating broad job categories.It is old school, beginning as a one-way transfer of data from computer green screens via the terminal s memory.It s also often an interface of last resort for an old school problem, the challenges organizations face in linking legacy systems with new applications, including lack of legacy documentation, source code and lost skillsets.This use is what many people are referring to when they speak about swivel-chair automation.Related Article: Buying In the Cloud: How Cloud Technology is Revolutionizing the Retail IndustryRPA PerceptionBut moving to web-scraping technology still left RPA with two major limitations, both of which reinforced the perception this robotic technology could only play a limited role, with limited scope, in business process automation.Limited Role in Process AutomationWhile web-scraping is highly effective, it customarily takes place at the task level while employees typically operate at both the task and activity level.The answer would appear to be yes; according to the Everest Group, 78 percent of GICs have either implemented RPA or are actively planning pilots.Related Article: When Tech Meets Pets: How Technology Is Serving Man's Best FriendWhat About AI & Cognitive, etc.?But what of the exotic technologies so many thought leaders are waiting for: AI, cognitive, machine learning?The answer is that they re important and will broaden RPA s footprint in ways that are hard to fully envision.
CIOs across the world have never been more strategically important to businesses in the face of massive digital disruption – read some key findings from the Harvey Nash/KPMG global CIO survey 2016.IT leaders are already seeing themselves as value drivers and more than two thirds of respondents saying their strategic influence will grow.Among the new core priorities reported are:Outperforming competition with new business models 23% Better engagement with customers/prospects 38% Developing innovative new products and services 41% .The survey report, The Harvey Nash/KPMG CIO Survey 2016-The Creative CIO says these priorities represent a 'long tail' of new prioritiesIn addition CIOs are reporting continued expectations to prioritise increased operational efficiency 57% named as a core priority , improved business process 56% and saving costs 50% .CBR spoke with Adam Woodhouse of director at KPMG CIO Advisory on the findings of the survey, see below for coverage.Thirty four per cent report directly to the CEO, a leap of 10% over last year.
American expands to Finland, and is also interested in experienced professionals, which is found from Microsoft and from Nokia to release those workers.This week in Finland, visiting president and ceo Bob Renner told the american company has postponed development in Finland.There Liaison bought in 2008 Anilinkerin, who work between companies business process integration.the International company has data centers in the united states, Great Britain and Finland.in due course we didn't know that there training is so good , Renner exclaims.Tampere is both a technical high school that university medical faculties, which completed the company of interest.
Celonis, a big data analytics startup based in Germany, has raised $27.5 million from Accel and 83North to grow its product globally.Founded out of Munich in 2011, Celonis has hitherto bootstrapped its way through its expansion into 25 countries and claims clients such as Siemens, KPMG, Deloitte, Bayer, and Vodafone, among others.Its core raison d être is to help companies increase their efficiency by up to 30 percent using a process management technique known as process mining, or automated business process discovery.Ultimately, it s all about extracting knowledge that can reveal how a company is executing on its business processes.The fresh cash influx will be used to boost go-to-market operations, improve technology, and further global expansion, according to Alexander Rinke, cofounder and co-CEO of Celonis.With big data spending gearing up to hit almost $50 billion by 2019, according to IDC, all the big tech companies are investing heavily in a range of related fields in order to predict traffic jams, aid drug discovery, and even prevent healthcare fraud.While big data is being used to solve major global problems, Celonis and others, such as Fujitsu, are using process mining to streamline and improve operational efficiency within companies.Our customers and partners particularly highlight that Celonis is offering an enterprise-ready process mining solution that can handle the big data requirements of Fortune 500 companies, fellow CEO and founder Bastian Nominacher told VentureBeat.
Its software integrates with around 60 existing enterprise-level business management IT systems — including systems from SAP, Oracle, Microsoft, Salesforce.com and ServiceNow — processing customers data in real time to generate recommendations for enhancing business performance.It s a new kind of big data analytics, says co-founder and CEO Alexander Rinke.We didn t invent it, we just found out about it very, very early.One example he gives of the kind of business process intelligence it is generating for customers could be that sending a particular standard customer service response frequently results in callbacks — therefore implying the answer is not clear enough and that process needs to change.Celonis was founded back in 2011 after the three co-founders, who met at the Technical University of Munich, had been working on a university project with a local media company that wanted help optimizing the efficiency of its IT help desk operation.Fast-forward to today and Celonis has more than 200 customers across 15 industries in 25 countries — including global Fortune 500 companies such as Siemens, KPMG, Deloitte, Bayer and Vodafone, plus a range of mid-sized customers.
Microsoft has agreed to buy social networking site LinkedIn for $26.2 billion.Microsoft announced the deal on its site with Nadella saying: "The LinkedIn team has grown a fantastic business centered on connecting the world's professionals.""Together we can accelerate the growth of LinkedIn, as well as Microsoft Office 365 and Dynamics as we seek to empower every person and organization on the planet."More than 433 million people use the LinkedIn network to find jobs and to reconnect with old colleagues, it also has a large number of members that pay to use the premium service on the site.Once the deal is closed, LinkedIn's financial results will be reported as part of Microsoft's Productivity and Business Process segment.This isn't Microsoft's first venture into the social networking space having spent $1.2bn on Yammer four years ago, it was also an early investor in Facebook, however, it has struggled to make an impact in the area.
However, the employees who focus on maintaining LinkedIn s status as a publicly traded company may not be as lucky when it comes to job security.When looking at the slide deck for LinkedIn and Microsoft s investors conference call on June 13th at 11:45am EDT, it is clear that one reason Weiner and Satya Nadella think the merger will be smooth is that the two companies have a common mission: to empower people and organizations.Furthermore, LinkedIn becoming part of Microsoft s productivity and business process segment has led Weiner and Nadella to believe professionals will be more productive, and marketing, selling and talent managed business processes will be reinvented.Currently, LinkedIn makes their money off of recruiting services, sales solutions and premium subscriptions.Even though LinkedIn is one of the better performing tech companies in the public market, until recently, LinkedIn s stock was the lowest it had been since the beginning of 2013.— R Ray Wang 王瑞光 @rwang0 June 13, 2016With Microsoft s strategy to monetize with integration into existing and future Microsoft products, it is difficult not to compare their plan with previously failed acquisitions made with the same intentions, such as Yahoo and Flickr or WhatsApp and Facebook.
The former photocopy king says that it has named Ashok Vemuri as the CEO of what will become the Xerox Business Process Outsourcing BPO company."He's an excellent leader with the right combination of operational, financial and client experience to successfully drive our BPO company's go-forward strategy.""With increased strategic focus and resources aligned to the specific needs of their markets, we can capitalize on the unique strengths of our Document Technology and BPO businesses and capture the value-creation opportunities that we see in each of them," Barnes said of the spin-off decision."The standalone BPO company will have many new opportunities, leveraging its differentiated capabilities and executing a more focused value-creation strategy for the benefit of clients, employees and shareholders," Vemuri said.The spin-off move from Xerox, which will see one of the biggest names in IT split up, has been overshadowed of late by the break-up of HP.Similarly, that move saw the IT giant break its enterprise services arms apart from its equipment and technology branches.
Industry insiders say the outlook depends on whether the incoming government of President-elect Rodrigo Duterte can help develop enough of the tailored education programs needed to produce skilled for a more sophisticated range of tasks.TaskUs, a U.S.-based outsourcing with operations here, is among those that are trying.Innovation is the key to survival, said Bryce Maddock, chief executive of the company, which provides a range of back-office functions for tech startups, including the mobile dating site Tinder and the message service Whisper.He says just a tenth of the company s 5,000 employees are actually answering phones.But the Philippines also needs to keep up with emerging rivals in places like Indonesia and Vietnam, who are developing their own business-process-outsourcing industries.Mr. Duterte, who takes office as president at the end of June, has already outlined plans to fund education programs tailored to the needs of employers, raising hopes that the new government will help the outsourcing sector fend off the robots challenge.
View photosMoreA man looks at a Dacia Duster car, made by the Romanian subsidiary of French carmaker Renault, during the inauguration of Renault's 160 million euro $207 million research facility in Titu, Romania, September 15, 2010.REUTERS/Bogdan Cristel/File PhotoBUCHAREST Reuters - Romania has emerged as one of Europe's most active technology hubs, with the IT industry posting stellar growth and benefiting from a highly-skilled local labor pool as well as one of the fastest internet speeds in the world.To keep up momentum and cement its reputation, Romania's best-known technology pioneer says local developers should focus on creating software for the car and global services industries –- shunning local market needs in favor of more mature, lucrative sectors.IT is becoming ever more important to the national economy -- the sector exports around 70 percent of its output, and could generate around 3 percent of GDP in three years' time, according to an industry study."The Romanian technology industry doesn't stand a chance if it develops products exclusively for the local market, because its needs are 10-15 years behind that of mature markets," said Florin Talpes, chief executive of Bitdefender, a home-grown cyber security company with half a billion users worldwide.Romania is also home to countless car parts producers and research centers.
MoreThe logo of Xerox company is seen on a building in Minsk, Belarus, March 21, 2016.REUTERS/Vasily Fedosenko Reuters - Xerox Corp said Jeff Jacobson, the president of its technology unit, would take over as chief executive after the company splits its business process outsourcing unit into a separate, publicly listed entity.Jacobson, 56, joined Xerox in 2012 and he was appointed the president of the technology business, which includes the company's hardware and software offerings, in July 2014.Xerox will house the company's legacy printer business.Its business process outsourcing operations will be held under "Conduent Inc", which will be led by Ashok Vemuri.Reporting by Anya George Tharakan in Bengaluru; Editing by Kirti Pandey
Full cloudification of market still a drop of vapour in the supplier skyCloud slinging and tax evading Amazon Web Services nearly doubled its revenue in the UK last year, pulling in £254m.According to analyst TechMarketView's annual Software, IT & Business Process Services SITS report, the cloudy biz pushed up sales locally by 45 per cent, a foothold that will likely increase once AWS sets up its bit barn on our shores.Overall revenue for software IT suppliers in Blighty remained flattish, increasing by just 1.8 per cent to £45bn.But cloudification of the market is still a long way off - the market watcher estimated that the UK cloud software market was worth £3.4bn in 2015, a 23 per cent increase from 2014.TechMarketView reckons that by 2018, non-cloud revenue business will be in decline.
Nearly 900 UK-based personnel at Hewlett Packard Enterprise are to be released into the wilds at the end of this month, according to the redundancy schedule seen by The Register.The majority of those made to walk the plank come from Enterprise Services, which is the area that has been hit hardest in HPE s continuous cost-cutting efforts that started in 2012.According to documents created by the UK Works Council, made up by reps from the workforce and unions, 894 HPErs out of a total of 10,825 in the country will head out of the exit door on 31 July.A breakdown of the areas included 658 heads from IT Outsourcing - which is higher than originally planned - 147 from Application Business Services, and 12 in Business Process Services.The remainder is comprised of smaller layoffs elsewhere in services and across the Enterprise Group and Global Functions.As revealed by us, some 1,092 people left HPE in Q2 of its fiscal 16.
List: An approach to BPM involves looking at the processes in an organisation and analysing their effectiveness.Business process management BPM is an approach to managing an organisation's workflow that aims to make it more efficient and flexible.BPM as an approach aims to minimise the potential for human error and can include all or a mixture of modelling, automation, execution, control, measurement and optimisation of business activity flows, according to the definition by BPM.com.These tools will help you undertake BPM within your own organisation.Ardoq helps organisations control their data through documentation to better connect business and IT.It provides auto-generated visualisations in order to increase users' understanding of their systems, including presenting unstructured data.
BPO can reduce costs from recruitment and training.Business process outsourcing BPO means contracting out specific business processes to a third party.Business process outsourcing usually focuses on specific functions that are not part of the core business, but provide support to the core business.An example might be the outsourcing of a call centre or customer-facing service.These external functions being outsourced is referred to as front office outsourcing.When internal functions such as accountancy or payroll are outsourced, this is referred to as back office outsourcing.
We have entered an era where data is becoming a key factor in business success.Companies are increasingly adopting services and tools that collect and store huge amounts of environment- and customer-related data.These data sets are subsequently fed into analytics, business intelligence, and machine learning solutions to help with making smart decisions to deliver better service and improve efficiency, customer satisfaction, and the bottom line.However, the benefits of data-driven business come with its own caveats and presents challenges that can yield disastrous outcomes if not met in a timely and suitable fashion.Related Article: Internet of Things: Security, Compliance, Risks and OpportunitiesSecuring Data Is Among the Biggest Challenges Companies FaceWhile big data is the driving force behind the growth and success of enterprises, it is also making them a bigger and more attractive target.Malicious actors including competitors, fraudsters, and even state-sponsored hackers might target companies to steal or manipulate data in order to further their own ends.Failing to secure corporate data can result in major data breaches that will damage a company s customers, its business process, and reputation, and can eventually lead to the collapse of an entire business.Securing data can be an intricate and costly process, especially as the online business landscape is constantly shifting with new innovations.Many businesses underestimate the severity of the threats that surround them while others are completely oblivious to them.Yet others do not have the in-house expertise and the required funding to invest in expensive security solutions for their business.Cloud-Based Security Cuts Down Cost and Implementation DifficultiesFortunately, the availability of cloud-based security, also known as security as a service, helps cut down both the costs and complexity of securing critical online assets.These services replace wholly or in part the on-premise hardware and software previously required to protect firms against data breaches.The range of cloud-based security services that are available today run the gamut and encompass everything ranging from encrypting cloud-stored files and emails to auditing and managing access to digital assets, to smart network traffic monitoring and intrusion prevention, and much more.Web Applications Are Especially Vulnerable to Cyber AttacksOne area of special concern is websites and web applications, which account for some of the most targeted online assets that companies possess, mainly because of their widespread use, ease of access and pivotal role in running a business.Larger companies often operate hundreds of them, both in-house and externally.Many of these websites are being used to run critical operations such as the entry and transfer of sensitive files and personally identifiable information PII , messaging and the processing of electronic payment, which make them very attractive hacking targets.
Reuters - Xerox Corp , which is on track to split into two companies by the end of the year, has been in talks to acquire financial printing firm RR Donnelley & Sons Co , according to two people familiar with the matter.The companies still have significant issues to negotiate and a deal is not imminent, according to one of the people, who asked not to be named because the matter is private.Neither company returned requests for comment.Bloomberg, which first reported the talks on Monday, said that Xerox would look to acquire RR Donnelley, and then merge parts of it within the two newly created companies Xerox is forming.Xerox, best known for its photocopying technology and early contributions to the development of personal computing, said in January that it will separate into a document technology company, which makes printers and copiers, that will have annual revenue of $11 billion, and a business process outsourcing company will have $7 billion in revenue.The company had been trying to turn itself around, shifting focus to software and services as corporate customers cut printing costs and consumers moved to mobile devices.
After searching around for tips on launching and promoting an ebook, I came up a bit short, stumbling mostly across 90s-style sales pages for trashy looking products.And, of course, documenting the process so others can learn how we got the results we did.In this post I m going to walk you through the steps we took to launch and promote our first ebook …a great lead magnet, by the way .Get the actionable checklist guide I followed to get these results by clicking the button below.80% of the work is your pre-launch strategyBefore the ebook had even seen the light of day, we gathered a list of contacts and sent them a variation of an email template which essentially asked for feedback and sent them a .pdf file of the final draft.
Imagine this scenario: you re the CIO of a regional health insurance company determined to increase claims processing performance and lower costs.You ve been looking into a business process management software BPMS solution but business stakeholders have begun talking about using a technology called robotic process automation RPA .The question you re asking yourself is, Are these two automation technologies essentially the same?If they re not, which one is the best choice for us?BPMSAs a CIO with a background in the delivery of various IT projects, you re familiar with BPMS as automation technology linked to Business Process Management BPM methodology and practices.In your experience, BPMS is the second step in a two-step approach.First, BPM practitioners tackled an inefficient process or processes by documenting and evaluating the current state; establishing key process performance indicators KPI and defining metrics and goals; then re-engineering processes to deliver an optimized, future state performance.Second, a BPMS project implemented a software application suite which supported the BPM optimization work with process automation and monitoring capabilities.But RPA is unfamiliar territory.Is it just a different flavor of BPMS, or could it offer new ways to tackle the business s goals of better performance with lower costs?To get some answers, you asked one of your senior reports to meet with the business people talking up RPA; understand their thinking, then put together a realistic assessment of the technology.After reading his report, you finally had some answers for your questions.Related Article: 10 Must-Read Technology Blogs to Keep You In the KnowRPAYou learned RPA is the antithesis of automation technology solutions such as ERP or BPMS in several significant ways:No complicated systems integration: since RPA typically automates by mimicking human actions at the user interface UI level, this automation solution doesn t intrude upon the underlying systems themselves.No Database Intrusion: by engaging data on the presentation layer exactly as the humans it replaces have been doing.RPA automation avoids raising any data security issues or concerns.
Directing resources to survive transitions.Change management is an approach to managing transitions in an organisation for individuals and the company as a whole.It involves directing the use of resources, business process, budget allocations for three aims: adapting to change, controlling change and effecting change.The organisation designs procedures for successfully coping with changes.An approach to change management will involve many different disciplines, including behavioural and social sciences such as psychology, technological knowledge of information technology and business management.
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