Snap is in talks with Sony Music Entertainment, Universal Music Group, and Warner Music Group to license songs for users to embed in posts, according to a Wall Street Journal report.The deal would give users access to a broad catalog of songs to post on Snapchat, much like the features available for Instagram Stories and TikTok.The licensing deal would come at a time when tech companies are increasingly leaning into music features as a core part of their offerings.The popularity of these videos has allowed social media platforms to launch hit songs — Lil Nas X’s “Old Town Road,” which has been the number one song on the Billboard Top 100 for several weeks, first gained popularity through TikTok as a meme.Facebook secured a licensing deal with the three major record labels back in 2018, allowing users to put licensed music in their videos across all of its platforms, including Facebook, Messenger, Instagram, and Oculus.The company has used the license to roll out features like Lip Sync Live, an obvious copycat of Musical.ly, which was acquired by Chinese giant ByteDance and folded into TikTok last year.
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Google Duo, Android’s built-in video chat app, is getting support for eight-person video calls.That compares with 32 for FaceTime, four for WhatsApp, 50 for Skype, and 50 for Facebook Messenger (although only six video feeds will actually be shown at a time on Facebook’s service).The new feature is available in both the iOS and Android versions of the app.Although Duo is also the default video chat service for Google’s smart displays, VentureBeat reports that its group calling functionality is exclusive to mobile at launch.That also means no group calls through Duo’s web client, which launched earlier this year.If you need to make a video call through a browser, and you have to do it using a Google video calling service, then the company’s enterprise-focused Hangouts is a better option for now, although there are reports that Hangouts may only be available for enterprise users starting next year.
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Zendesk has announced that it has acquired the Montreal-based company Smooch which provides a platform to help connect businesses with customers across a wide variety of messaging platforms both on the web and on mobile.The acquisition will help the customer service software company deliver the best omnichannel experiences by connecting conversations between businesses and their customers on any messaging channel with support for the world's leading messaging apps including WhatsApp and Facebook Messenger.Currently Smooch is one of the largest providers of WhatsApp Business integration and Zendesk customers will soon be able reach the app's 1.5bn users to manage service interactions and engage with customers directly through Zendesk Chat as part of its early access program.Beyond the bot: why AI in customer service means more than just chatbotsFounder, CEO and chairman of Zendesk, Mikkel Svane praised Smooch's progress in advancing the conversational experience, saying:“We live in a messaging-centric world, and customers expect the convenience and interactivity of messaging to be part of their experiences.
In a blog post announcing the purchase — Zendesk’s fifth, following Outbound.io, Zopim, Bime Analytics, and Base — company founder and CEO Mikkel Svane said that Smooch’s technology will help drive “the next wave” of connected conversations on a range of messaging channels.To that end, a new Zendesk solutions team will support customers who plan to use Smooch’s products to build bespoke conversational apps and web pages.“As long-time partners with Smooch, we know first-hand how much they have advanced the conversational experience to bring together all forms of messaging and create a continuous conversation between customers and businesses.”For the uninitiated, Smooch’s AWS-hosted suite collates messages across web, mobile, and social messaging and combines user activity and existing profile data, enabling admins to create more tailored experiences.With Smooch’s embeddable software development kit and APIs for Android, iOS, and the web, a hotel, for instance, could give guests the ability to ping staff on-property, and an online retailer could manage issues like incorrect shipments and returns across channels.Smooch supports speech on popular voice assistants, like Amazon’s Alexa and Google Assistant, along with text on WhatsApp, Facebook Messenger, Line, WeChat, Telegram, Twitter DM, Viber, Kakao Talk, SMS, and Rich Communication Services (RCS).
You can use the Continuity features in iOS to make and receive phone calls on your iPad via your iPhone.Setting up the ability to make calls on your iPad is easy and takes just a few taps on both your iPhone and iPad.You can also send and receive calls on apps like Skype, Google Voice, and Facebook Messenger using your iPad.Visit Business Insider's homepage for more stories.Way back in 2014, when Apple released iOS 8, the iPhone and iPad got a feature called Continuity which lets the two devices work almost as one — you can copy and paste wirelessly between the two, as well as continue text message and other activities seamlessly when switching between phone and tablet.The only requirements: Your phone and tablet need to be connected to the same Wi-Fi network and signed in with the same Apple ID.
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So it stands to reason the company will find ways to monetize its Messenger and WhatsApp properties.Zuckerberg recently spelled out his vision for Facebook to transition from a “digital town square” into a “digital living room.”“Today we already see that private messaging, ephemeral stories, and small groups are by far the fastest growing areas of online communication,” he wrote in a blog post in March.Facebook will need to make money from these growing areas to meet future revenue targets.In 2018, Facebook grew revenue by 37%, or $15 billion, to $55 billion.WhatsApp, with over 1.5 billion monthly active users, and Messenger, with 1.3 billion monthly active users, present a huge opportunity for Facebook to monetize billions of private messaging interactions each month.
To help you learn the mobile app trends in the current digital world, we have compiled here the 16 most downloaded mobile apps in 2018 that are also among the most remarkable.Already a frenzy among modern youth culture, YouTube video service has spawned a marvelous virtual world of young artists and contributors, aka YouTubers, who dedicate their time and passion for creating their own channels.YouTube app now offers more personalized and streamlined features for social activities and personal expressions.Despite all the allegations about privacy and data misuse issues, the increased implementation of bots – along with ability to make audio/video calls – has made the standalone FB messenger service more interesting and valuable.In 2018, the app has successfully retained the spot as it did in 2017 and has emerged compelling especially in fast-growing Asian market.Acquired by Facebook in 2014 in a whopping $19 billion deal, the burgeoning adoption and growth of WhatsApp has made the app a global sensation among instant messaging tool in the chat app niche.
Not that you'd know it—as director of sound design at Facebook, Littlejohn does not draw attention to himself.With an aural status update, there's no need to stare at a progress bar, leaving time to focus on more worthwhile activities, like your next selfie.There's the ceaseless beeping of your microwave, berating you for neglecting your leftover casserole, and the harsh bleating of the chip reader at the grocery store, more punishing than the alarm triggered by shoplifting.Today, many gesture and voice interfaces lack sufficient feedback.Just as in human interaction, good communication is about the flow of conversation, the ongoing exchange of information.Finally, there's the irony that more sound design is needed because our technologies are becoming quieter.
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A common misconception: “Internet security isn’t important, I’ve got nothing to hide anyway.” Your conversations may be trivial for now, but you never know when you and your friends or colleagues discuss matters that could be of value to someone else who shouldn’t be eavesdropping.From top-secret agendas like the Russian probe and Cambridge Analytica, to marketing uses that bring you targeted advertisements.From rants about work to things we want to buy.Here’s how it works to keep your messages secure:Two keys are generated when you boot the messaging app: a private key and a public key.The private one is exclusive to your phone, while the public key is available to anyone you message.
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After experimenting with a dedicated messaging app, Instagram is shuttering its stand-alone Direct app.Tests of moving Direct to a separate app never reached Messenger-level status, which likely mixed with Facebook’s new focus on privacy and potentially merging messaging tools in the decision to shut down the separate app.Instagram confirmed that the Direct app will be shut down over the next month.Instagram started the Direct app as a test in limited markets in 2017, including Chile, Israel, Italy, Portugal, Turkey, and Uruguay.At the time, the company aimed to bring features not available inside the Instagram app into the dedicated messaging platform.Direct opened straight to the camera, much like Snapchat.
Instagram announced the death of another feature this week, not long after rumors surfaced of the axing of public likes.This is just the latest in a line of changes for Instagram, an app and company that’s coming closer and closer to its parent company, Facebook.I quit using Facebook a few months ago for all but the rarest family communication – is it time I gave Instagram the boot as well?NOTE: If it weren’t clear already, the opinions expressed in this column are not necessarily shared by SlashGear or associated entities.Back in mid-March of 2019, Instagram Checkout revealed the intentions of the app with regard to attempting to turn into Amazon.A few days later, Facebook revealed they’d stored “hundreds of millions” of user passwords for their network in plaintext – but that the security nightmare needed no worry on your part.
Instagram introduced a stand-alone Instagram Direct application in December 2017, but the app does not look like it will survive June 2019.Users of the stand-alone messaging app began seeing the following notification: “The Direct app is going away.In the coming month, we’ll no longer be supporting the Direct app.Your conversations will automatically move over to Instagram, so you don’t need to do anything.”An Instagram spokesperson confirmed the demise of the app, saying, “We’re rolling back the test of the standalone Direct app.We’re focused on continuing to make Instagram Direct the best place for fun conversations with your friends.”
There are updates on subscription platforms, help desk ticketing, inventory management, selling on Amazon, and selling on Instagram.With “Amazon Sales Channels” and “Google Shopping Ads Channels,” merchants can target new audiences.And merchants are now able to tap the broader capabilities of Adobe Analytics, part of Adobe Analytics Cloud in Adobe Experience Cloud through the Adobe Experience Platform connector.Adobe has announced Magento Commerce branded stores for Amazon sellers, a new offering available through Magento, part of Adobe Experience Cloud, which runs on Amazon Web Services.The service is designed to give sellers a seamless way to grow their business and manage their online presence across Amazon and the sellers’ own storefront, including the native integration of Amazon merchant tools such as Amazon Pay and Fulfillment by Amazon.LiveChat launches HelpDesk, an online ticketing system.
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The app was rolled out to a small number of countries in 2017 but never really took off.Conversations on Direct will be moved back to Instagram in the coming month, it said in a message to users.The decision comes as Facebook goes about knitting together the backends of Whatsapp, Facebook Messenger, and Instagram DMs, bringing the products closer together.Visit Business Insider's homepage for more stories.On Wednesday, social media commentator Matt Navarra, along with several users, spotted a new message on the app, known as Direct, informing them that it will be closing "in the coming month."For some people, this was the first time they found out that the app even existed, and that's because it never really took off.
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TuneMoji, the maker of the MusicGIF platform, announced today a new collaboration with livestreaming video platform Twitch.The platform’s streamers and viewers can now incorporate musical GIFs into live broadcasts.The TuneMoji extension offers a new way for online creators (in this case, Twitch streamers) to express themselves on the platform, as creators can now configure a set of TuneMojis to be made directly available to their Twitch viewers.Creators can specify whether TuneMojis can be played by any follower or by paid subscribers.Additionally, creators can set a number of Bits, a virtual good you can buy and use to cheer.“TuneMoji’s integration in Twitch gives this creative community another tool to produce more engaging channels, grow their fan-base and make money — pillars that are all very important to online creators,” said James Fabricant, CEO of TuneMoji, in a statement.
Facebook has had a tumultuous few years.There have been bright spots, like the growth of Instagram, and big new initiatives, like its pivot to privacy.There have also been plenty of challenges, with calls to break the company up, and investors at one stage wondering if COO Sheryl Sandberg might leave the company.Business Insider has covered all of the drama, and has pulled together all of our recent reporting on what's going on inside of Facebook below.You can read it all by subscribing to BI Prime.Visit Business Insider's homepage for more stories.
Facebook's Messenger application gives you an easy way to stay in touch with family, friends, and colleagues.Should you want to delete all of the Facebook messages in your Messenger inbox, you can do so in a few steps with a Google Chrome browser extension.Visit Business Insider's homepage for more stories.Pretty much everyone is on Facebook these days, and it's easy to see why.The social media network, which boasts over 2.1 billion users worldwide, is a simple way to keep in touch with old school classmates, colleagues, and friends and family who live far away.Facebook's Messenger app is particularly handy, allowing for instant and private messaging with your contacts and other users you may not yet be connected to.
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