Crow Canyon Software announces that its Microsoft Teams Bots are now fully integrated with its NITRO Studio Workflows, bringing a full range of business process automation to Microsoft Teams.Microsoft Teams bots provide increased functionality to Teams users.True business process automation bots require much more than interaction with a database of questions and answers.That is where Crow Canyon’s NITRO Studio comes into play.NITRO Studio gives power users the tools they need to create applications that automate business processes in SharePoint and Office 365.Now, Crow Canyon has extended NITRO Studio Workflows to work fully with Microsoft Teams bots.Virtually any kind of business process can now be initiated, managed, and interacted with from within Teams, such as:Leave RequestsIT SupportProject ManagementPurchasingAsset TrackingWork OrdersOne example is an approval workflow, such as vacation requests.An end user enters a leave request while in Teams.The manager is notified and takes action to approve the request.
Aisera, a leader in artificial intelligence innovation and customer service, announced today the availability of its AI Service Desk solution for Microsoft Teams.This integration enables customers to speed up and simplify resolution of internal support tickets for IT with self-service resolutions through Aisera’s platform based on conversational AI, natural learning understanding search (NLU Search), and unsupervised natural language processing (NLP).Previously employees had to wait an average of three days to get their internal IT issues resolved, as support desks were stretched thin and unable to meet Business Service-Level Agreements (SLA).This problem is amplified during the pandemic, leaving many internal support organizations unprepared.“With the emergence of work from anywhere, the integration of Aisera with Microsoft Teams propels employee productivity to levels not seen before and dramatically improves the employee experience, as users’ IT or HR support requests are resolved in seconds within their Teams channel,” said Muddu Sudhakar, founder and CEO of Aisera.Aisera’s patented Unsupervised NLU capability powers their Conversational AI and Conversational RPA products built on a scalable, cloud-native artificial intelligence technology stack, providing customers with higher levels of productivity and satisfaction.Now companies can use Aisera’s pre-built integration to Microsoft products including Azure, Teams, Azure Active Directory, Microsoft 365, and Microsoft SharePoint, as well as leading ticketing systems such as Service Now, JIRA, Salesforce, Zendesk, and BMC, bootstrapping the virtual assistant to deliver instant resolution to IT, HR, Sales, and Customer Support domains.“As businesses support remote workers, it’s more important than ever to streamline common tasks and processes,” said Mike Ammerlaan, Director of Microsoft 365 Ecosystem Marketing at Microsoft Corp. “Aisera’s AI Service Desk is a great example of a solution that makes IT support more seamless for support desks and employees alike, right within the context of their work.”Aisera Delivers the Benefits of AI to NJ Transit With the integration of Aisera in Teams, customers have been able to boost their user adoption rates of Aisera, delivering instant value to employees.NJ Transit, the nation’s largest statewide public transportation system, adopted Aisera to improve their self-service capabilities to deliver autonomous resolutions to users and automate IT requests through Teams reducing resolution times.“During these challenging times, NJ Transit provides essential transportation to hospital workers, first responders, and others on the front lines,” said Bilal Khan, Chief Technology Officer and Chief Information Security Officer, NJ Transit.“We partnered with Aisera’s AI Service Desk and Microsoft MS Teams in providing self-service to users, employees, and service agents to improve NJT operations, productivity, and user engagement.”“Companies using Teams can now rely on Aisera’s superior user experience and enjoy enhanced productivity, including a dramatic reduction in issue resolution time and an 80 percent improvement in customer satisfaction,” added Sudhakar.In the past, enterprise IT and Help Desk support lagged due to a lack of AI, RPA, collaboration, and self-service experience to users.
Phenom, the global leader in Talent Experience Management (TXM), today announced its inclusion on Deloitte’s 2020 Technology Fast 500™, a list of the 500 fastest-growing technology, media, telecommunications, life sciences and energy tech companies in North America.Phenom demonstrated the most rapid growth among Pennsylvania tech companies for the second year in a row — over 50% higher than the full list’s median growth rate.Phenom is also adding to its rapidly growing team, as employees now number over 800.Despite this year’s economic uncertainty, Phenom has marked several milestones that continue to fuel the company’s growth, including:A $30 million Series C funding roundThe launch of HelpOneBillion — Phenom’s curated job network with over 875,000 openings — in response to the COVID-19 pandemicThe development of several new product innovations for the TXM platform, including True 1-to-1 Personalization, Phenom Gigs, Frontline Hiring Manager and Phenom SchedulingThe acquisition of My Ally and its advanced automation technologyA collaboration with Microsoft Teams, enabling the integration of Phenom’s API into one of today’s most widely used communication platforms“We want to highlight our customers and partners, whose loyalty and collaboration inspire us to never stop innovating,” said Mahe Bayireddi, co-founder and CEO of Phenom.“It’s so rewarding to see our technology help companies and candidates find the right fit, while also fostering the professional development of talented employees.Phenom is a global company, and we’ll continue to refine our technology so talent acquisition and talent management professionals always have a competitive edge.”Overall, 2020 Technology Fast 500™ companies achieved revenue growth ranging from 175% to 106,508% from 2016 to 2019, with median growth of 450%.“Each year the Technology Fast 500 listing validates how important technology innovation is to our daily lives.It was interesting to see this year that while software companies continued to dominate, biotech companies rose to the top of the winners list for the first time, demonstrating that new categories of innovation are accelerating in the pursuit of making life easier, safer and more productive,” said Mohana Dissanayake, partner, Deloitte & Touche LLP, and industry leader for technology, media and telecommunications, within Deloitte’s audit and assurance practice.
Do you conduct lots of meetings and webinars on Microsoft Teams and want to ensure that no one disturbs the flow of your meeting/webinar?If yes, then you can do this by hard-muting attendees on Microsoft Teams.Here’s a step by step guide that you can follow to disable attendees on Microsoft Teams.How Can You Disable Unmute Option for Attendees/Participants During a Meeting on Microsoft Teams?Follow these steps to disable the unmute option for attendees/participants during a meeting on Microsoft Teams:Go to Microsoft Teams.Next, tap on the “Meetings” option, which is present on the left side menu.Note: If the option is not visible, tap on the “More added apps” button.Finally, tap on the “Meetings” option to continue.Now hit the “Meet now” button.Next, hit the “Meet” button.Now set your desired preferences for the meeting.Hit the “Join now” option.Next, hit the “Participants” button.Now hit the “More actions” button or on the horizontal ellipsis icon.Next, tap on the “Don’t allow attendees to unmute” option.Finally, hit the “Don’t allow” button to complete the process.In case you want to allow a person to unmute himself during a meeting, then you can do this by following these steps:Hit the “Participants” button, which is present on the toolbar.Now hit the “More actions” button or on the horizontal ellipsis icon.Next, hit the “Allow attendees to unmute” option.Finally, hit the “Allow” option to complete the process.How Can You Disable Unmute Option for Attendees/Participants Before a Meeting on Microsoft Teams?Follow these steps to disable the unmute option for attendees/participants before a meeting on Microsoft Teams:Go to Microsoft Teams.Next, tap on the “Meetings” option, which is present on the left side menu.
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Microsoft Teams is one of the most phenomenal and popular chat-based collaboration services all over the world.It allows you to partake in online meetings, video calling, document sharing, business communications, and has many more features to help your daily life.But many users are complaining that they are facing installation issues while trying to install MS Teams.So, if you are also facing the same problem, then follow this blog to know how to fix this issue.Turn off the “Download the Teams app in the background for Skype for Business users” option.Firstly, open the preferred web browser and reach the Microsoft Teams Admin Center.Thereafter, sign-in with the admin details.Reach the left side navigation panel of the window, select the ‘Org-wide settings’ option.Then choose the Teams upgrade option.Once you reach the page of Teams upgrade, find the option of ‘Download the Teams app in the background for Skype for Business users’ and turn it off.Now, hit on the Save button.Uninstall Every MS Teams Component from Apps & FeaturesFirstly, open the Windows menu on your system.Thereafter, go to the Settings option.You should click on the Apps option.Then reach the left panel of the window, select the ‘Apps & features’ option.Go to the right panel of the page and input ‘teams’ in the Search section.Once you see the results, find and choose the ‘Teams Machine-Wide Installer’ option.You should click on the Uninstall button beneath the programs list.Now, uninstall the Teams Machine-Wide Installer.After uninstalling the ‘Teams Machine-Wide Installer’ correctly, you need to reach the screen of ‘Apps & features.’Reach the programs list and choose the Microsoft Teams option.Later, hit on the Uninstall button.Now, follow the on-screen directions to uninstall the MS Teams client.Uninstall Every MS Teams Component from Add or Remove ProgramsHit the Windows and R hotkeys simultaneously to launch the Run prompt.Then input ‘appwiz’ in it and select the OK button to launch the Windows’ Add or Remove Programs tool.After that, input ‘teams’ in the bar of ‘Search Programs and Features.’Once you see the results, select the ‘Teams Machine-Wide Installer’ option.Now, hit on the Uninstall button.You have to pursue the on-screen steps and pop-ups to uninstall the ‘Teams Machine-Wide Installer.’After uninstalling the ‘Teams Machine-Wide Installer,’ select the ‘Microsoft Teams’ option.Later, click on the Uninstall button.Finally, follow the on-screen directions and pop-ups to uninstall the MS Teams client.Ava Williams is a self-professed security expert; he has been making the people aware of the security threats.His passion is to write about Cybersecurity, cryptography, malware, social engineering, internet and new media.He writes for Mcafee products at mcafee.com/activate.Source - How to Resolve Microsoft Teams Installation Issues?
Pointers on How to Deploy Microsoft Teams to its Best More than half of the World has already been overtaken by Microsoft Teams and the rest is planning to Migrate to Teams.The popularity of Microsoft365 and Microsoft Teams is ever-emerging.Precisely planning how to deploy Microsoft Teams is now a professional necessity.How to Deploy Microsoft Teams Efficiently  Once you decide to go for Teams to Teams, SharePoint to Teams, or Slack to Teams Migration, it is essential to have background knowledge of the best practices of how to deploy Microsoft Teams efficiently.It is easy to use but might be confusing for first-timers as well.Here are a few tips for a Successful Microsoft Teams deployment- Evaluate Your Organization’s Technical Readiness  Before adopting anything new, ensuring technical readiness is necessary.
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What if you are getting redirected to Edge even if you are using Internet Explorer?Don’t worry; we have a hack.In that case, indeed, you will get redirected to Microsoft’s new chromium-based browser – Edge.And after that, you will be shown some prompts along with the one-time dialog so that you can copy your data from Internet Explorer to the browser on which you have been redirected.Microsoft Edge is undoubtedly more designed to take over Internet Explorer from the very beginning.Whenever the users visit a site that is not compatible with the Internet Explorer, they will get redirected to the Edge, where their further browsing session will progress.The reports have suggested that there are 1,156 incompatible sites, and this number is growing further.Some of the significant sites included in this list are Facebook, Twitter, Yahoo Mail, Google Drive, Microsoft Teams, Instagram, and more.When you get redirected to the Edge browser, a one-time dialog box will appear on your screen alongside some prompts with the help of which you can copy your browsing information and other preferences to the browser on which you are redirected.Microsoft states that the data related to the search engines, passwords, favorites, history, cookies, the home page, settings, and open tabs will get imported.How to Stop Getting Redirected from Internet Explorer to Edge?To disable the redirection of Internet Explorer to Edge soon after you have updated to version 87 of Microsoft Edge Stable, follow the below-mentioned steps:You need to disable the “Redirect Sites From Internet Explorer Redirect Mode” policy.This will restrict the redirection of IE to Edge immediately after the policy comes into action.
Microsoft Teams, Verizon and Facebook all played key roles. Please visit Marketing Land for the full article.
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MarketsandMarkets expects the global conversational Ai market size to grow from USD 4.8 billion in 2020 to USD 13.9 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 21.9% during the forecast period.Conversational AI is a form of technology that utilizes speech-based assistants and facilitates stronger interactions and greater engagement at scale across users and platforms.It combines speech-based technology, NLP, and ML into a single platform to develop and build applications for specific, as well as multiple use cases across verticals.Download PDF Brochure @ https://www.marketsandmarkets.com/pdfdownloadNew.asp?id=49043506Key and emerging market players include Microsoft (US), Google (US), AWS (US), Oracle (US), IBM (US), Baidu (China), SAP (Germany), Artificial Solutions (Spain), Conversica (US), Haptik (India), Nuance (US), Rasa (Germany), Avaamo (US), Kore.ai (US), Solvvy (US), Pypestream (US), Inbenta (US), Rulai (US), Creative Virtual (US), Saarthi.ai (India), FIS (US), AmplifyReach (India), Interactions (US), Quosphere (US), Exceed.ai (US), Cognigy (Germany), SoundHound (US), Kasisto (US), Mindsay (US), and Clinc (US).Microsoft (US) caters to a broad customer base in the regions of the Americas, EMEA, and APAC.Users can develop conversational interfaces using Microsoft services and deploy them on websites, apps, Cortana, Microsoft Teams, Skype, Slack, and Facebook Messenger.The company offers performance and brand advertising services and operates through Google and Other Bets segments.The Dialogflow platform leverages the benefits of Google’s ML and NLP capabilities and offers more than 30 prebuilt agents along with support for 20+ languages.
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Integration with the most popular platforms continues SHL’s transformation of the video interviewing landscapeSHL today announced that it will integrate its live interviewing technology, Smart Interview, with popular video conferencing technology including Zoom and Microsoft Teams.SHL customers will be able to leverage their familiar video conferencing platforms with SHL Smart Interview technology helping recruiters and hiring managers schedule and conduct interviews with ease.SHL’s Smart Interview offers an intuitive tool to quickly screen, interview and hire the most qualified candidates.Its on-demand feature streamlines early-stage screening by auto-evaluating candidate video responses, allowing recruiters a faster and more accurate shortlist of top talent while removing the bias and scalability limits associated with standard resume screening.And the live interview tool offers several additional features such as a pre-defined question panel and candidate rating forms delighting both candidates and hiring managers while also using their favorite video conferencing platform.Identifying the best talent from among thousands of applications is no easy feat and made even more sluggish by traditional methods of early-stage screening.Face-to-face interviews have been severely impacted in 2020 as well: 86 percent of organizations now conduct interviews virtually, but more than half of recruiters say they find it difficult to execute those interviews successfully.“SHL’s Smart Interview is built to deliver an application experience that allows your brand to stand out in this highly competitive job market,” said Andy Bradshaw, SHL’s CEO.“Our immersive technology captures candidate attention from the very start with branded, interactive experiences that can be seamlessly integrated with your ATS and video conferencing platform.”Finally, SHL brings scalability to candidate screening with optional help from the company’s transparent artificial intelligence engine.
'Hey, you folks heard that there's this virus starting to spread?' – IE, probably Microsoft will forcibly push users off Internet Explorer and onto Edge next month, depending on the websites they visit.…
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C3.ai, Microsoft and Adobe have joined forces to re-invent CRM with AI through a new joint go-to market offering.
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Microsoft has been slowly weaning users off its legacy Internet Explorer browser for a very long time, recently going so far as to use a forced Windows update to install its new Chromium Edge browser on your Windows PC. But next month, Microsoft’s planning to force your computer to automatically launch some 1,156 websites in Edge, too — if you try to launch an “incompatible” site in IE. That’s the report from ZDNet, which also recorded a video showing how it works: There’s a lot of big-name sites on the automatically-launch-in-Edge list, including Facebook, Instagram, Twitter, YouTube, a number of Google products, Microsoft Teams, and quite a few banks and other big brands. According to a Microsoft FAQ, the change will roll out in... Continue reading…
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Microsoft reported earnings for its fiscal first quarter after the market closed on Tuesday.
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Microsoft saw some big growth in Microsoft Teams at the beginning of the pandemic, and it has kept accelerating over the past six months. During an earnings call with investors today, Microsoft CEO Satya Nadella reveled Microsoft Teams now has 115 million daily active users. That’s a more than 50 percent rise from the 75 million that Microsoft reported almost six months ago. It’s difficult to compare Microsoft’s numbers to its rivals, though. Both Zoom and Google report daily active participants, which means a single user could be counted multiple times through different meetings during a day. Google revealed it has 100 million daily active participants earlier this year, and Zoom said it had 300 million daily active participants. Slack... Continue reading…
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If, yes then this guide is for you, and today we will show you exactly how you can use Microsoft Teams without any issue and get the most out of it.Using it, you can easily communicate and chat with your teammates, schedule video meetings and conferences, etc.The free version of Microsoft Teams provides 2 GB storage space and web access to Microsoft Office apps like Microsoft Word, Microsoft Excel, etc.The paid version of the Microsoft Team provides unlimited storage space (depending upon your plan), access to more robust security and administration tools for your team on the platform, access to the desktop version of all the Microsoft Office apps like Microsoft Word, Microsoft Excel, Microsoft PowerPoint, etc.Besides this, you can also record all your meetings if you purchase the paid version of Microsoft Teams.PlansIf you want to upgrade to the paid version of Microsoft Teams, then you can do this by purchasing a paid plan (Microsoft 365 plan) from Microsoft.Right, now Microsoft is offering three paid plans for Microsoft Teams:Microsoft 365 Business Basic- This plan comes with a price tag of $5 a month and gives you access to the security features of Microsoft Teams.
Microsoft will amp up its damnation of Internet Explorer (IE) and solidify that very aged browser's second-rate status by soon forcibly redirecting more than a thousand websites to the much newer Edge.According to an Oct. 19 support document, as of the release of Edge 87 — expected Nov. 17-19 — IE will refuse to render hundreds of sites, automatically closing the tab in IE and then displaying a message asserting that they don't work in the obsolete browser.To read this article in full, please click here
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Internet Explorer is a web browser living on borrowed time. Microsoft initiated plans to move users from the old internet access point in favor of the newer app Microsoft Edge. The latest version of the web browser Edge 87 showed Microsoft’s latest push for movement from IE to the latest web browser: blocking the biggest websites. Starting in November, 2020, … Continue reading
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Microsoft Teams requires two icons for your app experience, to be used within our product.Icons must be included in the package and referenced via relative paths in the manifest.The maximum length of each path is 2048 bytes, and the format of the icon is .png.The color icon is used throughout Microsoft Teams (in app and tab galleries).This icon should be 192x192 pixels.Your icon can be any color (or colors), but the background should be your branded accent color.Read More:- https://support.visualsp.com/knowledge-base/customize-the-microsoft-teams-app-icons/
Windows 10 users will soon be able to launch a Skype Meet Now video call right from their taskbar.
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