Promo New Relic s FutureStack 16 Tour: London conference is taking place in London on 5th July and is your chance to hear how leading brands are monitoring their app performance to deliver a better customer experience.Whether you re in DevOps, engineering, ecommerce, digital or application support, the event is designed to help you gain the skills and knowledge to build and manage better software.Agenda highlights include:Keynote presentations from leading customers on their New Relic best practices and success storiesDetailed discussions on Cloud infrastructure, microservices, Docker, DevOps and moreAn exclusive peek at upcoming products and the New Relic roadmapIntermediate and advanced hands-on workshops led by experts from New RelicIgnite Talks, demos and peer networkingAn evening reception with a DJ, food and drinksYou will also get the opportunity to learn more about New Relic s entire product line.Notable speakers at FutureStack16 include Medhi Ali, the Digital Platform Manager at News UK, and Kevin Bowman, Head of Ops at Sky Betting & Gaming.FutureStack16 Tour: London will be held at 155 Bishopsgate, next to Liverpool Street Station, and costs £149 to attend.PROMO CODE – The Reg Register for the event at london.futurestack.io.
Work collaboration app Quip just hired its first sales chief, as the four-year old startup aims to go after the bigger enterprise market.On Thursday, Quip announced that Matt Cooley, who has previously led sales teams at New Relic and Mixpanel, will be its first-ever chief revenue officer.Quip, which raised $45 million so far, allows users to create and edit documents while having real-time conversations around it.It pretty much has all the basic functions of a word processor, Excel spreadsheet, and messaging apps like Slack rolled into it.Taylor declined to disclose any meaningful financial figures, except that it's been able to double the number of customers over the past year.New Relic grew to $100 million in annual recurring revenue under Cooley's watch, while Mixpanel got to an $865 million valuation while he ran its sales team.Limitations to the "freemium" modelCooley's hiring also signifies that Quip may be seeing limitations to the "freemium" model it initially relied on to sell its product.And without a strong sales team, it would be almost impossible to sell to a broader set of business customers, which is why super viral apps like Slack also recently hired its first sales lead."We live in a bit of a different world now than we did 2 years ago, where the market favored growth over profitability," Cooley said.
At its developer conference in Seattle, Docker today announced the private beta of the Docker Store, a new marketplace for trusted and validated dockerized software.The idea behind the store is to create a self-service portal for Docker s ecosystem partners to publish and distribute their software through Docker images — and for users to make it easier to deploy these applications.Unsurprisingly, Docker will take a cut when a user installs a paid application through the store though what exactly this revenue share agreement for paid-via-Docker content looks like is currently unclear .The use and creation of dockerized content has grown exponentially in the last couple of years, the company notes in today s announcement.The Docker Store is now in private beta, likely because the company wants to bring in more publishing partners before opening it up to all.Current partners include the likes of Chef, New Relic, Citrix, Splunk and Nginx.
Docker is creating an online store so that its ecosystem of partners can publish and distribute their software.The key to the store will be ensuring the quality of the container images, to make sure that all images are up to scratch Docker will be verifying it and the content will include licensing information to support enterprise compliance.Essentially this is a move to provide piece of mind to enterprises that are planning to use Docker.One of the additional functions of the store will be to give software makers the opportunity to supply and distribute their containerised code, as long as it is approved by Docker.Docker said that the number of containerised apps has grown 3,000% to 460,000 apps in the last two years and that more than four billion images have now been pulled from the Docker Hub and image repository.Early partners of the store include Chef, New Relic, Citrix, Splunk, and Nginx.
As brands use bots more and more to handle customer interactions, make recommendations, and help fulfill requests, those brands and the bots themselves also absorb insights about customer behaviors and needs.Bots have the important ability to share common context, so they understand when a user is continuing to speak about a topic, or switching to a different one.And as machine learning helps to replace hand-made algorithms with models that are generated statistically, we ll likely see a reduction in the number of engineers writing code but an increase in those tasked with curating machine learning models and designing even more successful conversational user experiences.These conversational interfaces won t just replace much of the functionality of consumer apps; they ll also impact business applications.Analysts may be mired in a flood of raw data – a daunting challenge to fully interpret using just traditional tools like spreadsheets and manual analytical queries.In fact, Statsbot has created a B2B bot integrating API.AI, Slack, Google Analytics, New Relic, and Mixpanel to serve use cases just like this.Receiving instant feedback to such queries is as valuable to the efficiency of internal company business as it is to enhancing experiences for customers.These conversational experiences become all the more compelling when the AI component advances beyond simple listening and task completion and actually serves as a kind of collaborator, intelligently offering services or answers that the consumer could find interesting.As these AIs learn, a future where they act as the faces of brands, as personal assistants, and as valuable co-workers, holds a heck of a lot of promise for all involved.Ilya Gelfenbeyn is CEO of API.AI, a provider of conversational user interfaces.
Enterprise software company Atlassian today is announcing that it has acquired StatusPage, a company that offers webpages that companies can customize to show the status of their online services.StatusPage has thousands of customers, including Alphabet s Nest, Coinbase, Disqus, Engine Yard, Linode, Loggly, New Relic, Tesla, UserVoice, and Atlassian itself.The service will remain available for the time being.These days, services are dependent on other services, and figuring out the service that s causing downtime is challenging.StatusPage can help in that department.In a world where a single popular technology service going down could affect thousands of companies and millions of end customers, trust, transparency and up-to-the minute information on service status is an essential part of the cloud fabric, Atlassian cofounder and co-chief executive Scott Farquhar wrote in a blog post.Adding the sort of functionality that StatusPage offers will help Atlassian further separate itself from other companies that provide source code hosting, like GitHub and GitLab, as well as team collaboration tools like Slack and issue tracking like Trello.StatusPage started in 2013 and is based in Denver, with 15 employees, who will be joining Australia-based Atlassian s San Francisco office.StatusPage has been profitable since its third month of operations, an Atlassian spokesperson told VentureBeat in an email.Investors include Y Combinator, WeFunder, and FundersClub.Atlassian went public last year.
Immediately, a startup that built mobile sales tools, will be shutting down at the end of the month, while part of the team will move on to cloud-monitoring company New Relic.According to the official announcement, both the Immediately app which offers a number of features, including phone logging and detecting when emails are opened and the company s Gong app a pocket mentor for salespeople will be supported until the end of July, and then shut down.To be clear, New Relic is not acquiring Immediately or its assets, just hiring some of its team members.Immediately CEO Branko Cerny said he will not be joining New Relic, but the four members of the startup s core product team including Cerny s co-founder and CTO James Mock will.The thing that I m proudest of in the entire Immediately journey is the density and caliber of technical/product talent that we were able to accumulate on the team, Cerny said via email.These are world-class builders of products that are technologically very complex, but in their experience feel very simple.
Grindr is rolling out New Relic s platform into its production environment as it looks to become a fully fledged comprehensive lifestyle resource for gay men and the men who want to meet them.The hookup app turned lifestyle resource has been using New Relic's software analytics platform in its dev operation.The dating company has been something of a poster child for DevOps, ticking all the right boxes - scaling fast, running an open source stack on AWS and managing its engineers in small teams that are then deluged with with free food.New Relic, in a blog posted on its site, gave a fascinating insight into exactly how much tech horsepower it takes to keep a substantial proportion of what Grindr s founder describes as gay, bi or greedy men happy - from a tech point of view at least.According to the blog, over the last few years CTO Lukas Sliwka has replaced home-grown components with superior out-of-the-box solutions such as Elasticsearch, Redis, Akka, and Apache Zookeeper.This all supports around a million users active at any given minute, with 85 million chat messages and three million images being swapped every day, adding up to around billion API calls.
Reuters – U.S. mobile payments company Square Inc posted three new job openings in Europe on Thursday, signaling it is moving closer to ramping up operations in the region through an initial venture in Britain.San Francisco-based Square, which makes a card reader that turns a mobile phone into a payment terminal, hopes to seize on the region s growth of small businesses that are quickly adopting new technology.Square posted three openings on the job board Indeed.com.It is seeking a compliance analyst and communications manager, both based in London, and a technical customer support representative, based in Dublin.A Square spokeswoman declined to comment on the job postings.Square began beta testing of its payments system in London in June to prepare for an initial launch in Britain, Reuters reported last month.The company incorporated a business called Squareup Europe Ltd in Britain, where its payments processing technology is already being used by merchants.We do view it as a very interesting market, Chief Executive Jack Dorsey said on a recent call with investors when asked about the UK.Previously, Square s payments service had only been available in the United States, Canada, Japan and Australia.The position in Dublin indicates that Square has its sights set beyond the UK.Dublin has a high density of tech talent — companies including Alphabet Inc s Google and software analytics company New Relic have offices there — making it appealing for a business like Square, according to a person familiar with the company s thinking.Square will compete with established European players such as Sweden s iZettle and SumUp in London.Competitor Apple Pay launched in the UK last year and has partnerships with banks across Europe.Google s Android Pay is also in the UK.Gearing up for its UK operation, Square in May added Paul Deighton to its board of directors.
Microsoft today announced the launch of a new type of compute-intensive virtual machine VM instances for its Azure public cloud, along with a public preview for a new cloud infrastructure monitoring service called Azure Monitor.Azure Monitor gives Azure customers a tool for checking the status of Azure resources they re using, including VMs.The service provides an activity log and metrics, and it lets users create shareable dashboards and sign up for notifications.It s accessible from the Azure portal, but data can also be accessed through application programming interfaces APIs , Azure Monitor senior program manager Ashwin Kamath wrote in a blog post.Now Azure has its own first-party monitoring tool, just like public cloud market leader Amazon Web Services AWS has CloudWatch and Google Cloud Platform has StackDriver.Microsoft does already offer cloud-based monitoring tools, and some of them can be used as extensions of Azure Monitor.Azure Monitor enables you to easily stream metrics and diagnostic logs to OMS Operations Management Suite Log Analytics to perform custom log search and advanced alerting on the data across resources and subscriptions, Kamath wrote.Azure Monitor metrics and logs for Web Sites and VMs can be easily routed to Visual Studio Application Insights, unlocking deep application performance management within the Azure portal.On top of that, Azure Monitor has integrations with monitoring and log analysis tools from other companies, including AppDynamics, Atlassian, Cloudyn, DataDog, New Relic, PagerDuty, Splunk, and Sumo Logic.The new H-Series instances are now available only through the South Central US Azure region, with more geographical availability to come, Azure compute principal program manager Tejas Karmarkar wrote in a blog post.
Monitoring used to be a relatively simply matter.These were usually delivered on the web and lived for a number of years on a fairly fixed number of servers.Today s environment is far more varied and New Relic made a series of announcements today designed to help customers deal with new ways of delivering applications.In the modern world, companies could be dealing with mobile or web applications.This all changes how applications performance monitoring services like New Relic approach the craft.To deal with this changing monitoring landscape, the company announced the Digital Intelligence Platform today.
It seems to have been the week for modern application performance monitoring tools to announce major updates.First, New Relic announced theirs on Monday and today AppDynamics followed suit with its own update to provide more direct insight into business performance — not just the underlying systems and applications.Both messages are remarkably similar, even the platform naming.Today, AppDynamics announced the App IQ platform.The goal of both products is to provide deeper insights into every level of the application from the end user experience to the back-end systems having an impact on its performance, regardless of how a company might be delivering that application.If you consider that users tend to be an impatient bunch, it makes sense.
AppDynamics, a company that sells software for application performance management APM , today submitted its S-1 regulatory filing kicking off the process to go public.The company is seeking to raise $100 million in the deal, and it s looking to trade on the NASDAQ Global Select Market under the symbol APPD, according to the filing.The lead underwriters are Morgan Stanley Goldman Sachs, J.P. Morgan, Barclays, UBS, Wells Fargo, William Blair, and JMP Securities.In the nine months that ended on October 31, AppDynamics posted a $95 million net loss on $158.4 million in revenue.That means revenue was up considerably year over year despite the ongoing loss: The nine months that ended on October 31, 2015, AppDynamics registered a $92.3 million loss on $102.7 million in revenue.Most of the revenue comes from subscriptions, but licenses and professional services also make contributions to the top line.AppDynamics has been in a position to go public for a while.One of its top competitors, New Relic, went public in 2014.Other competitors named in the filing include Dynatrace, BMC, CA, HP, and Microsoft.
AppDynamics has revealed its filing for a U.S. IPO.The IT company, which helps businesses like Salesforce and IBM with applications management, is targeting a $100 million offering.Despite a competitive landscape, which includes New Relic and Dynatrace, AppDynamics has shown strong revenue growth over the past year.For the nine months ending in October, revenue came in $158.4 million, compared to $102.8 million in same period during the year prior, driven by strong growth in subscriptions.Losses widened slightly, with the company losing $95.1 million through October versus $92.4 million in the same period the year before.This means that last year, the losses were almost as high as AppDynamics revenue.
Jay Fry, most recently SVP of Marketing at New Relic, has joined HashiCorp to head up its Marketing efforts as the company seeks to expand further into the enterprise cross-cloud management market.Known for its open-source tools like Vagrant, Terraform, and Vault, HashiCorp is well known by DevOps practitioners, and sees itself as focused on the pragmatic reality of large-scale enterprise customers."HashiCorp is at the center of what's going on right now.The excitement in the market right now is about products that are at the fulcrum of cloud adoption."It's a complex exercise at the best of times, and the case for it being value generating is a tricky one to make.Instead, larger organizations are more-or-less forced into being multi-cloud or even hybrid-cloud for purely pragmatic business reasons, rather than any kind of technological ideology.
BCloud infrastructure provider Amazon Web Services AWS today confirmed that it s looking into issues with its widely used S3 storage service in the major us-east-1 region of data centers in Northern Virginia.We are investigating increased error rates for Amazon S3 requests in the US-EAST-1 Region, AWS said at the top of its status page.The issues appear to be affecting Adobe s services, Amazon s Twitch, Atlassian s Bitbucket and HipChat, Autodesk Live and Cloud Rendering, Buffer, Business Insider, Carto, Chef, Citrix, Clarifai, Codecademy, Coindesk, Convo, Coursera, Cracked, Docker, Elastic, Expedia, Expensify, FanDuel, FiftyThree, Flipboard, Flippa, Giphy, GitHub, GitLab, Google-owned Fabric, Greenhouse, Heroku, Home Chef, iFixit, IFTTT, Imgur, Ionic, isitdownrightnow.com, Jamf, JSTOR, Kickstarter, Lonely Planet, Mailchimp, Mapbox, Medium, Microsoft s HockeyApp, the MIT Technology Review, MuckRock, New Relic, News Corp, OrderAhead, PagerDuty, Pantheon, Quora, Razer, Signal, Slack, Sprout Social, StatusPage which Atlassian recently acquired , Travis CI, Trello, Twilio, Unbounce, the U.S. Securities and Exchange Commission SEC , Vermont Public Radio, VSCO, Xero, and Zendesk, among other things.Airbnb, Down Detector, Freshdesk, Pinterest, SendGrid, Snapchat s Bitmoji, and Time Inc. are currently working slowly.Apple is acknowledging issues with its App Stores, Apple Music, FaceTime, iCloud services, iTunes, Photos, and other services on its system status page, but it s not clear they re attributable to today s S3 difficulties.Parts of Amazon itself also seems to be facing technical problems at the moment.Ironically, it s restricting AWS ability to show errors.AWS outages do happen from time to time.In 2015 an outage lasted five hours.
Operations people are often quite fond of Splunk, because it gives them bucketloads of useful data about the performance of the kit they tend.Developers are often quite fond of New Relic, because it gives them bucketloads of useful data about the performance of the code they tend, and its impact on the user experience.So what if they two companies decided that instead of existing in parallel streams, they teamed up to share data so that ops people or developers – or even DevOps people – could pipe data between the two companies' wares?They've only gone and done it, haven't they?Both companies are modern enough to have equipped their products with APIs, but both admitted to The Register that while those APIs are clever and keen, it can take a while to get them to work.The integration between the companies means they've each created assets they say should mean it takes mere minutes to take data from one application and pipe it into dashboards run by the other.
Honeycomb, a startup that has built a cloud service for monitoring various layers of software that companies depend on to run applications, is announcing today that it has raised a total of $4 million in seed funding.Honeycomb was founded by Charity Majors and Christine Yen, who both previously worked at Parse and stayed on after the mobile backend as a service (MBaaS) startup was acquired by Facebook in 2013.People can use the tool to inspect activity in Kubernetes, Logstash, MongoDB, MySQL, and Nginx, among other things, and multiple team members can work together and see and reuse each other’s queries and, of course, dig into raw logs.“There are no tools quite like Honeycomb on the market.But we borrow from three established categories: Monitoring & Metrics, Log Aggregation, and APM (application performance monitoring),” the startup says in its documentation.Companies active in those areas include Datadog, New Relic, and Splunk.The startup intends to add single sign-on, auditing capability, and customer-managed encryption in transit and at rest, Aneel Lakhani, Honeycomb’s director of marketing, told VentureBeat in an email.Based in San Francisco, Honeycomb started in 2015 and employs eight people, with 10 customers so far.In January 2016, the startup picked up $2 million in seed funding, and last week it raised another $2 million, a source familiar with the matter told VentureBeat.Storm Ventures led, with Accel Partners and Data Collective also participating, the source said.
PagerDuty, a company that provides software to manage digital operations and resolve incidents faster, today announced funding of $43.8 million in a round led by Accel.Existing investors Andreessen Horowitz, Bessemer Venture Partners, Baseline Ventures, and Harrison Metal also joined.The startup alerts engineers of incidents that range from daily disruptions to major outages.“It’s crucial to resolve incidents like these quickly, as any unexpected service downtime can mean thousands, or even millions of dollars in lost revenue, not to mention damaged brand equity,” wrote PagerDuty chief executive Jennifer Tejada in an email to VentureBeat.PagerDuty’s service ranges from $9 to $99 per user per month, depending on team size.The software as a service (SaaS) offers both a tool that users can access via web, mobile devices, mail, or phone, and a platform that integrates the organization’s existing developer tools into an incident response workflow.PagerDuty has more than 175 native product integrations, including with ServiceNow, Splunk, and Slack.Eventbrite, IBM, Instacart, Groupon, and NBC Universal are among the 8,700 organizations currently using PagerDuty.“Companies like Instacart, for example, have implemented PagerDuty to monitor the numerous touch points in a customer’s journey, from placing an order through their mobile app to having the order processed and the groceries delivered,” wrote Tejada.PagerDuty faces competition from the likes of AppDynamics, Boundary, New Relic, and OpsGenie.The company will use the new capital to expand geographically.
Soon, we’re going to have to remember that fact.Why build brands when you can use such tactics, see immediate results, and tweak them as necessary?But remember: the assumption that reaching 'perfect' individuals returns a better ROI than targeting a broad demographic group has never been proven.But Machine Zone co-founder and CEO Gabe Leydon reinforced the idea of trackability and personalisation last year when he told a Recode event that all untrackable marketing will disappear:“Once people have insight into how they’re spending their money, brand marketing will completely disappear… marketing will become a justified business.You will have to justify what you’re doing.”
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