The Active Times analyzed the data to come up with their list.While lost luggage likely makes up a large portion of these claims, the data is actually based on mishandled luggage, which, according to the Department of Transportation includes, lost, damaged, delayed or pilfered baggage in general.Here are the top offenders, based on the number of reports for every 1,000 travelers.ExpressJet Airlines: 3.97American Airlines: 3.19Skywest Airlines: 3.14Hawaiian Airlines: 2.78Southwest Airlines: 2.65On the flip side, Virgin America had the least number of mishandled baggage claims by far.They only had 524 claims in March, which translates to less than one claim per 1,000 passengers 0.82 .For more detail, head to the links below.
CEO Jaime Jimenez wants to take the Expedia model and build it out for transporting freight long distances.Anyone interested in shipping can look, find a quote and product combo, and book in less than 3 minutes, said Jimenez.Then they can check out and forget about the shipment.Using the company s platform, users can schedule a warehouse pickup and have goods delivered directly to another warehouse in over 1,200 destinations.Amazon recently announced they are coming to help Chinese suppliers ship to the US, but we have a large international footprint.The money will enable the company to further develop its product and expand its global operations footprint.
From now until 5PM PT 8PM ET , eBay is taking $15 off any $75 order with a few exclusions when you check out with Paypal and use code CSUMMERFUN2016 at checkout.Note: The section below is just a few top picks, but eBay sells gift cards to hundreds of different retailers.Just head over to their site and search for what you re looking for.Add two $20 $50 gift cards to your cart$75 Domino s Gift Card $60 eBay Promo code CSUMMERFUN2016.$120 Red Lobster/Olive Garden/Longhorn Steak House/Etc.Add two $50 $10 gift cards to your cart.
From now until 5PM PT 8PM ET , eBay is taking $15 off any $75 order with a few exclusions when you check out with Paypal and use code CSUMMERFUN2016 at checkout.Note: The section below is just a few top picks, but eBay sells gift cards to hundreds of different retailers.Just head over to their site and search for what you re looking for.Add two $20 $50 gift cards to your cart$75 Domino s Gift Card $60 eBay Promo code CSUMMERFUN2016.$120 Red Lobster/Olive Garden/Longhorn Steak House/Etc.Add two $50 $10 gift cards to your cart.
Taking place just west of London every two years, its spectacular flying displays consistently pull in hundreds of thousands of visitors during the week-long event.It s also the place where deals worth hundreds of billions of dollars are sealed as major players from the aerospace and defense industries show off their latest high-tech flying machines to big-spending customers from around the world.Digital Trends dropped by the show this week and picked out three very different aircraft that caught our eye – one you might soon find yourself on, one you most probably won t, and another that simply made us smile.Farnborough s 2016 air show couldn t be better timed for Boeing as Friday marks the company s 100th anniversary.The Chicago-based plane maker has been showing off the latest version of its striking 737 Max passenger jet, an aircraft that could soon be taking you across the U.S. and beyond after Southwest Airlines became one of the first carriers to ink a deal for 200 of the planes.The airline manufacturer is trumpeting the Max 8 for its ultra-efficient, ultra-quiet performance, offering passengers a peaceful flying experience while helping to cut noise pollution for those living under its flight path.
Southwest Airlines planes are seen on the runway at McCarran International Airport in Las Vegas.We have a team of experts working diligently to resolve the technical issues and their efforts have systems gradually coming back online, the company said.The airline said it expects to continue to move toward normal operations but that it will take time.We are now managing flight delays across our system, with a temporary ground stop in place for those flights that have not left the gate, Southwest said.As the outage took down the company s website, Southwest had used Twitter TWTR 1.25 % to communicate the outage.We have all hands on deck investigating, and are working diligently toward a fix, the company said in a series of tweets.
Customer services on the airline's home page are also downSouthwest Airlines ran into system problems on July 20Southwest Airlines in Dallas, Texas, said Wednesday that performance issues with its technology systems had led to flight delays.The airline said it began experiencing intermittent performance issues in the afternoon with multiple technology systems as a result of an outage.We are now managing flight delays across our system, with a temporary ground stop in place for those flights that have not left the gate, it said in a statement.The airline s website www.southwest.com also had a notice saying, "We're working hard to get you where you want to be......Thank you for your patience," suggesting that online reservations, check-ins and other customer services would not be immediately possible.
MoreSouthwest Airlines planes are seen in front of the Las Vegas strip, Nevada, United States April 23, 2015. Reuters - Southwest Airlines Co is investigating technical issues impacting all its online platforms, the company tweeted on Wednesday.Customers reported on Twitter that they could not check in to flights on the No.4 U.S. airline by passenger traffic.Its reservations website, www.southwest.com, appeared to not allow booking or check-in and had a notice saying, "We're working hard to get you where you want to be...Thank you for your patience."Southwest did not immediately return a request for comment.
A major airline computer problems persist even today sotkien plans for thousands of passengers. The US airline Southwest Airlines began to suffer through a nationwide network of computer problems on Wednesday, including Azcentral write. cause of the problems mentioned in some sort of a power outage, which made the company the Phoenix telephone reservation center workers staring at the hourglass just computer screens. The problems have contributed to the reservation system in addition to the airline's website. Passengers have not been able to check-in online, book tickets or reviewing the status of its flights. 600-700 flight is either canceled or moved, and Southwest has asked customers sincerely apologize.
U.S. stocks declined as results from companies including Intel Corp. and Southwest Airlines Co. disappointed, casting doubt on whether corporate earnings will be healthy enough to sustain equities at all-time highs.Intel slipped 5 percent after reporting slower growth in its server-chip division.Southwest Airlines tumbled 11 percent, weighing on shares of other carriers.Qualcomm Inc. gained 7.4 percent after it gave a forecast that beat analysts estimates, and EBay Inc. surged 11 percent after also raising its outlook.The S 500 fell 0.5 percent to 2,162.14 at 2:18 p.m. in New York, after closing Wednesday at a record for the sixth time in eight days.The Nasdaq Composite Index slipped 0.4 percent, and a gauge of volatility headed toward its biggest gain in four weeks.A lot of the rally has been post-Brexit relief, and I don t really see anything out there, other than some decent earnings that ve beaten, to validate the rally so far, said Tom Siomades, who oversees $76 billion as the head of Hartford Funds Investment Consulting Group in Radnor, Pennsylvania.The S 500 has rebounded 18 percent from a 22-month low in February, and the Dow stretched its 2016 gain to 6.7 percent yesterday, reaching a seventh straight record after nine days of advances.Among companies that reported results since yesterday s close, General Motors Co. added 1.6 percent, rising to a two-month high after raising its profit outlook.
In this file photo, travelers line up at the Southwest Airlines ticket counter at Mineta San Jose International Airport in San Jose after the airline grounded all flights across the country on July 20, 2016 due to computer problems.Patrick Tehan/Bay Area News Group Patrick Tehan DALLAS -- Two major unions at Southwest Airlines are demanding that the carrier replace CEO Gary Kelly because of the technology outage that caused the airline to cancel or delay thousands of flights in July.The unions representing pilots and mechanics said Monday that Southwest is spending too much on buying back shares and not enough on updating its technology.The pilots' union said that its board voted 20-0 to ask that Kelly and Chief Operating Officer Mike Van de Ven be removed.File photo of a Southwest Airlines jet in Oakland, Calif. Anda Chu/Bay Area News Group ANDA CHU
But you ll also hear the urgent commands of flight attendants telling you to leave your bags behind.Materialism has been winning out over self-preservation as air travelers often ignore the order to drop everything, a fact illustrated in recent years by laden passengers fleeing a burning 777 in San Francisco or a Delta Air Lines Inc. jet that skidded off a snowy New York runway.The latest example came on Wednesday, when an Emirates Airline flight crashed on landing in Dubai, followed by a severe fire that consumed much of the Boeing 777-300.All 282 passengers and 18 crew survived, but an airport firefighter died while battling the blaze.Some airlines have also incorporated the notice about discarding belongings into the pre-flight safety briefing passengers receive.Yet, despite the shock from a crash or skid or cabin smoke and the looming potential for fire, bags remain a powerful lure, seen by some as too precious to leave.This includes helping passengers jump into the emergency slide correctly, said Michael Massoni, operational safety chairperson for the Transport Workers Union Local 556 and a flight attendant for Southwest Airlines Co.
More than 1,000 of fliers were stranded in Tokyo alone, forcing them to sleep overnight at the airport.The incident follows what Southwest Airlines encountered last month, where technical problems forced the carrier to ground hundreds of flights and even brought down its website; Southwest had to deal with further cancellations and delays that reverberated from the outage, even after its system came back on.Both JetBlue and American Airlines also suffered similar issues in the past year.Southwest, for example, has been using a kludgy hodgepodge of technology systems, Bloomberg reports, that have been in use for most of the airline s 45-year history.Whether it s a power outage or computer malfunction, the fact that a glitch in Atlanta could bring down Delta s global network, with no redundancy to pick up the slack, is troublesome.And, as airlines continue to push customers and employees toward computer-based automated systems, there s no human backup in place either.
DALLAS -- The cancellation of more than 2,000 Southwest Airlines flights due to a computer outage last month will cost the carrier an estimated $54 million.The Dallas Morning News reported the lost revenue and increased cost estimates based on a Southwest investor advisory released Wednesday.Dallas-based Southwest blamed a router failure for the July 20 outage and subsequent days of delays.While Southwest didn't provide a specific cost of the outage, the company said it would lead to a 0.5 percentage point drop in unit revenues during the third quarter and that it expects its cost per seat mile to rise by up to 2 percent.The newspaper based its estimate on those projections.An unrelated computer outage this week has resulted in the cancellation of more than 2,100 Delta Air Lines flights.
MoreDeparture boards show some Delta flights as cancelled flights after Delta Air Lines' computer systems crashed on Monday, grounding flights around the globe, at Hartsfield Jackson Atlanta International Airport in Atlanta, Georgia, U.S. August 8, 2016.Scott Nason, former chief information officer at American Airlines Group Inc, said long-term investments in computer technology were a tough sell when he worked there."Most airlines were on the verge of going out of business for many years, so investment of any kind had to have short pay-back periods," said Nason, who left American in 2009 and is now an independent consultant.It was designed in the 1960s to process large numbers of transactions quickly and is still updated by IBM, which did a major rewrite of the operating system about a decade ago.When a power outage shuts off that reservations system - as happened on Monday to Delta Air Lines Inc's "Deltamatic" system - TPF falls out of sync with the newer technologies that passenger service agents use to assist travelers, Edwards said.Other recent disruptions include one in July that prompted Southwest Airlines Co to cancel over 2,000 flights and two outages last summer at United Continental.
Reuters – Airlines will likely suffer more disruptions like the one that grounded about 2,000 Delta flights this week because major carriers have not invested enough to overhaul reservations systems based on technology dating to the 1960s, airline industry and technology experts told Reuters.Airlines have spent heavily to introduce new features such as automated check-in kiosks, real-time luggage tracking and slick mobile apps.But they have avoided the steep cost of rebuilding their reservations systems from the ground up, former airline executives said.Scott Nason, former chief information officer at American Airlines  said long-term investments in computer technology were a tough sell when he worked there.Most airlines were on the verge of going out of business for many years, so investment of any kind had to have short pay-back periods, said Nason, who left American in 2009 and is now an independent consultant.The reservations systems of the biggest carriers mostly run on a specialized IBM operating system known as Transaction Processing Facility, or TPF.It was designed in the 1960s to process large numbers of transactions quickly and is still updated by IBM, which did a major rewrite of the operating system about a decade ago.A host of special features, ranging from mobile check-ins to seat selection and cabin upgrades, are built on top of the TPF core, or connected to it.When a power outage shuts off that reservations system – as happened on Monday to Delta Air Lines Inc s Deltamatic system – TPF falls out of sync with the newer technologies that passenger service agents use to assist travelers, Edwards said.Airlines are then forced to cancel flights as demands from stranded customers flood their employees – who meanwhile are handling bookings on an older platform without their familiar, modern tools, he said.Several years ago, it took United six hours to recover from a test shutdown, thanks to complications with the many add-ons built atop TPF, Edwards said.Other recent disruptions include one in July that prompted Southwest Airlines to cancel over 2,000 flights and two outages last summer at United Continental.IBM Senior Vice President Tom Rosamilia said in a statement that TPF was not named as the source or issue in any of the recent outages and that it is one of the most modern and reliable systems in the airline infrastructure.Rosamilia added that the vast majority of airlines use TPF to process up to a million complex transactions per second, uninterrupted by frequent feature updates or the failure of other systems.
Image Source: Zach Epstein, BGRA Southwest Airlines flight from Louisville, KY, was evacuated earlier today after an unidentified Samsung phone caught fire, burning a hole in the carpet and filling the cabin with smoke.Update 1:20 ET: According to The Verge, which tracked down and spoke to the owner of the device that caught fire, it was a replacement Note 7 that exploded.The owner, Brian Green, said that he exchanged the device at an AT store on September 21st.A photo of the box obtained by The Verge appears to confirm this.Reports have said that the phone caught fire around 9.15am this morning, and the plane was evacuated without any injuries.
Samsung has been grabbing headlines for all the wrong reasons lately.The launch of its Galaxy Note 7 was marred by faulty read: exploding batteries, prompting the company to announce an unprecedented recall of about a million handsets that wiped a few billions from its market value — all this as Apple launched the iPhone 7 and 7 Plus and now Google is going for a piece of the high end market with the new Pixel phones.To its credit Samsung was quick to address the issue and set the replacement program in motion.However, new reports of an actual replacement unit catching fire while its owner was boarding an aircraft is not going to bode well for the company.The incident occurred while boarding Southwest Airlines flight 944 from Louisville to Baltimore and resulted in all passengers being evacuated and the flight cancelled.Apparently the owner, Brian Green, had had picked up his replacement Galaxy Note 7 at an AT store on September 21st.
A customer on board Southwest Flight 994 from Louisville, Ky., to Baltimore noticed smoke coming from the device before the plane took off, Southwest said.Until we are able to retrieve the device, we cannot confirm that this incident involves the new Note 7, a Samsung spokeswoman said, referring to the Galaxy Note 7 phones that were prone to catching fire.Samsung is working with authorities and Southwest to recover the device and confirm the cause of smoke, she said.In September, Samsung initiated a recall to replace one million Galaxy Note 7 smartphones in the U.S. that could ignite because of faulty lithium-ion batteries.Shortly after, the Federal Aviation Administration urged passengers to avoid using Note 7 smartphones entirely on board airlines.If the device that overheated on the Southwest flight is a replacement Note 7 distributed during the recall, it would undermine a recall process that has already been plagued by confusion and consumer frustration.
This Galaxy Note 7 caused an evacuation of a Southwest flight this morning.It looks like Samsung's exploding battery woes may not be behind it just yet.According to a report from The Verge, a Southwest Airlines flight was evacuated this morning when a Galaxy Note 7 began smoking in a passenger's pocket.Worryingly, the phone wasn't actually one of the recalled defective units—it was a new model that had already been replaced by AT just a couple of weeks before.The plane was still at the gate when the Note 7 caught fire, and all passengers were successfully evacuated with no reported injuries.Phone and laptop battery explosions do crop up in the news from time to time, but they rarely result in recalls on the scale of Samsung's.
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