p One in four adults has been diagnosed with a mental illness – but a fifth of people still think "one of the main causes of mental illness is a lack of self-discipline and willpower".A survey conducted by the National Centre of Social Research asked 5,000 adults about their experience of mental health and found that 26 per cent had been diagnosed with a mental illness.A further 18 per cent of adults reported having experienced a mental illness but not having been diagnosed.Women were more likely to have been diagnosed with a common mental health disorder – 31 per cent of women compared to 17 per cent of men.The most common diagnosis was depression, with 19 per cent of people surveyed saying they had been diagnosed with the condition.Other common diagnoses were anxiety, phobias and OCD, with bipolar disorder, schizophrenia and eating disorders categorised as "serious conditions".
I'm working on a personal project, and if you could answer my 9 question survey on voice search it would really help me out!This isn't any kind of formal market research, just questions to gain insight.Thanks in advance!https://www.surveymonkey.com/r/BXCP9J6
A little-considered but significant subset of that data is the proportion of abandoned carts.Any visitor to your website who goes to the trouble, not only to look at your products, but to add them to their cart, proceed to checkout, but then, for one of several possible reasons, fails to purchase.These abandoned carts represent a significant portion of lost revenue.Do you have a valid SSL certificate, are you using the https:// protocol by default, and is your cart showing a friendly padlock icon to visitors?If the honest answer to any of these are no, rethinking some of these components might earn you sales, not just from abandoned carts but also from visitors who never get as far as entering their contact details.Shopify surveyed a range of online stores and visitors to find that 39% of visitors reported leaving a store after experiencing a technical problem like a crash or network timeout.
Mobile engagement features, such as surveys, messages to dormant users, video tutorials, among others, can t be sprayed all over an existing mobile app.As users begin to use the app more, you may want to grow the sophistication and breadth of how they use the app.The more personalized and contextual you get, the more chances your users will positively respond to your new offering.Then, after the survey is complete, move people to different spots in your app based on their real-time feedback.Fun quizzes: entertain your users by offering fun quizzes, which will enable you to potentially tie their responses to the next move they should make within your app.UpgradingThe end of the lifecycle is also when issues relating to app upgrades pile up.
Pew Research Center has come out with its newest survey, reporting that 62 percent of US adults are getting their news on social media.After surveying 4,654 members of Pew s American Trends Panel, it was found that 70 percent of reddit users access news from the social sharing network, 66 percent of Facebook users get news on the social network and 59 percent of Twitter users are finding the news on the microblogging platform.In terms of general exposure, it appears that Facebook is where most of the news is being discovered, and news is typically being found on only one social network, with 64 percent reporting they find their news in a single location.What is most interesting, however, is how in 2013, when Pew last released a report on social media news consumption, Facebook, even with its controversial but highly visible Trending Topics, is not at the top; it s in second place behind reddit, which many would argue is not really a news-breaking site.In the three years since the last survey data was released, there s been little to no traction.Perhaps content isn t being shared nearly as fast as it should.
Before they begin a campaign, advertisers obviously would like to know if an ad appeals to the targeted user type.I asked CEO and co-founder Chris Kelly: Why has it taken so long?Good question, he replied, adding that it s partly because research tech is about five years behind ad tech.Incentives to answer the survey could include access to the rest of a teased article, an otherwise unavailable short video or other locked content.Now, Kelly says, they can utilize Segment Surveys to show an ungated invitation to take an online survey that accesses locked content, but the surveys are offered only to those visitors at participating publishers sites who have actually visited a Subaru site.Here s a dashboard screen for Segment Surveys:The key idea, Kelly pointed out, is that the brand s market researcher and advertiser will interact with the same audience slice, from the same data management platform DMP .
And many of them will not give you honest opinions.You need people who can give you actionable feedback, otherwise, the survey has no point.Ask them about what their newest question types are.Not Taking Margin of Error into AccountA survey may have multiple answers and you may see that one answer has beaten out the rest of them.Remember that you are now looking at individual questions only.ConclusionSurveys can become even stronger if you are willing to spend a little more time drilling down into them and figuring out how you can extract even more information.
Survey data means gets you nowhere without a big enough sample size.Follow these tactics to get customers to actually respond to your NPS survey.
At Apple s WWDC yesterday, the company announced that it was extending Apple Pay to the mobile web.This was rumored earlier this year and only quickly mentioned by Apple Senior VP Craig Federighi during his keynote remarks.According to a a recent consumer survey by PYMTS.com, 23 percent of iPhone owners had used Apple Pay, up from 17 percent last year.The discrepancy probably results from different survey samples: iPhone users vs. mobile users generally.Most mobile payment technologies, and certainly Android Pay and Apple Pay, offer better security than conventional credit card payments at the point of sale.These survey data are part of a larger report on retail shopping and are based on a February 2016 online survey of of 1,433 US adults.
When it comes to online news, people prefer text-based news by a wide margin.Fifty-nine percent said they d read a news article within the prior week and 41 percent had seen a list of headlines on a news website.Four of the five countries with online news viewership below 20 percent are in Europe.It s all available, including a 124-page PDF, at DigitalNewsReport.org.Matt is a longtime speaker at marketing events around the U.S., including keynote and panelist roles.You can reach Matt via email using our Contact page.
Even though B2B companies realize the importance of good data management in driving success, the majority still don t prioritize addressing the data skill gaps in their marketing departments, according to a recent study from data management provider Openprise.It found just 10 percent of respondents consider data skills a high priority, yet more than a third believe that a lack of data skills present a significant barrier to success.This perfectly illustrates the fact that although companies do realize data is important, they rarely give it its fair share of budget or attention, the report said.The report indicated that for more than half of B2B marketers 60 percent , the biggest benefit of data is that it enables them to make more accurate, better-informed decisions.For more than half 54 percent , poor data use/accessibility is the most significant barrier to data management success, followed by poor data quality 44 percent , lack of ROI measurability 40 percent , poor database integration 37 percent , data skills gap 34 percent , not a budget priority 26 percent and lack of data richness 18 percent .Everybody wants insights, but before you can connect the dots, you have to collect the dots, said John Donlon, research director of marketing operations and strategies at SiriusDecisions, who was cited in the report.
This week I posted a story on Inbound.org and was asked a question we Promoter.io hear quite often: I currently send out NPS surveys to our customer database once every 6 months because I feel like anything more would get annoying.Have you seen that to be the case or are you confident that once a quarter isn t too much?Essentially the question breaks down to when and how often should we be surveying our customers.The problem is that there isn't just one answer that applies to every company — customer journey's are all unique, however we all want their path to end up at the same place — advocacy.So, to help you discover the answer for your business, here are a few scenarios to consider ...
Companies distributing promotional items & people receiving giveaways, but the effect is unknown.Hence the survey infographic will help you know regarding the view of entrepreneurs & recipients on promo products in terms of popularity, price, eco-friendliness, usefulness & ROI effects.
Dear Apple Watch: Nobody likes you, everybody hates you and Quartz would like to suggest the worms.More than a year after its release, and still no one wants to buy an Apple Watch.Tip o the antlers to Philip Speicher and Giles Hider.Oh, the things you can slap together with a few hours and a Survey Monkey account.It s been over a year since the Apple Watch was first released, and I ve argued that no one needed to buy one…Or even an iPhone, when you can get sorta OK-ish Android phones that probably won t shock you to death for less than $200?
Power is a well-regarded market research company that has been compiling customer satisfaction reports for all sorts of products for years.You ve probably seen its surveys used to hate on Land Rovers, but the most recent results are about smartwatches.In the 2016 Smartwatch Device Satisfaction Report recommended bedtime reading if you have trouble sleeping , Apple comes in first place, with Samsung finishing second.Samsung Curved 55-Inch 4K Ultra HD TV for $650Amazon Echo for $50 offThe survey was completed by 2,696 customers who purchased a smartwatch during the last year, with their device being assessed on 11 factors, including comfort, style, and ease of use.
Education has long been lauded as our most powerful weapon in the war on poverty, and literacy is perhaps education s keystone.But around the world, there are some 750 million individuals who are unable to read and write, and two-thirds of that demographic are women.Identifying who and where these individuals are is an ongoing challenge, one that has traditionally been addressed by household surveys, but this method is neither efficient nor economical, and organizations have been in search of an alternative.And now, there just might be a solution — mobile phone call records.Pål Sundsøy at Telenor Group Research in Fornebu, Norway, believes he s found a way to determine literacy rates using little more than readily available information from a mobile phone company.As the MIT Technology Review reported, Sundsøy began his research with a standard household survey of 76,000 mobile phone users living in an unidentified developing country in Asia, which was conducted on behalf of a mobile phone operator by a professional agency.
How to use device bid adjustments, straight from GoogleJul 27, 2016 by Matt LawsonAdWords will soon have the ability to set bids specific to each device type.TrackMaven Report: What your content says about your social media marketing strategyJul 27, 2016 by Tamar WeinbergTrackMaven shows which industries perform best on Twitter, Instagram, Linkedin and Facebook–among other things.
You may not have time to respond to every single customer who fills out your surveys, but following up with customers who provide feedback is a great opportunity to differentiate yourself from other companies.Here s what you need to know to craft an awesome follow-up for three different kinds of customer feedback surveys.
A new Forrester Consulting report on digital CX has been getting lots of attention for its insights into how companies are doing digital, but ironically, that s an expression that neatly describes a key problem with how companies are making their changes and the most interesting finding from the report itself.The report, commissioned by Accenture, is based on survey results from 702 online participants and a handful of in-depth interviews for qualitative understanding.These participants are candid about how they feel they re competing on digital against their peers, how they think they re meeting consumer expectations, how digital is changing CX within the larger context of how it s changing the entire world.Almost three-quarters of the survey respondents said they expect their digital transformations to be completed within the next four years.Just 20 percent of the survey respondents said they believe their digital CX transformation is ongoing and comprehensive.Scientist Natalie Petouhoff explains in an intriguing article that human brains are hardwired to experience flow in ways that minimize disruptions or barriers, or else they become impatient, easily frustrated and move on.
A great content strategy starts and ends with a total obsession with knowing everything about your best customers so you can attract more of them.Note: The word best in front of customers is intentional.Building a consistent customer generation machine from content takes work.So why spend that energy, time, and money only to attract low revenue, high churn, or simply bad-fit customers?Now, email based surveys are great, but no tool is a panacea, and emailed surveys have limitations for many businesses.Limited email capital – You can only email your customers asking them to take a survey so often without starting to turn them off.