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Texas Systems Group 2020-08-31
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Adopting remote support solutions rather than investing in an in-house IT department can help small businesses to save on critical resources such as time, money, and physical space.

However, the benefits of remote desktop support are not always immediately evident, leading to a mistaken impression that in-person solutions are the best approach.

Rather than waiting for a technician to arrive on scene or compile secondhand data on the problem, this professional can immediately access the system, evaluate the problem, and begin repairs.Benefit 2: Cost-Effective PricingCreating the space and investing in the team members necessary to establish an in-house IT department can be very expensive, particularly for budget-conscious small businesses.

That lower fee, plus the fact that small businesses do not have to purchase any specialized hardware, or, in most cases, software, creates valuable cost savings.Benefit 3: Remote Work EnablementWith the growth of remote work in response to the global pandemic, more and more employees are working from, and requiring support from, home.

Traditional IT services would struggle to provide meaningful technological support to remote workers, considering the far-flung nature of these workers and the cost and time required to travel to individual home offices and workspaces.

These interruptions can lead to frustration, decreased productivity, and a sense of lost privacy for the employee.Remote support, on the other hand, can work discreetly and non-intrusively to resolve and prevent IT issues.

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Texas Systems Group 2020-11-09
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In today’s technologically advanced society it is expected that all organizations – for-profit businesses and nonprofits alike – have the ability to provide technology experiences that aim to serve their stakeholders.

With that said, there is a solution out there for nonprofits who wish to improve their IT endeavors without cutting into their already limited budgets.

Managed cloud service providers across the country are working to help the nonprofit industry achieve the same level of IT service as public and private sectors through cloud computing.

Read on to find out how.Cloud Computing for NonprofitsSimply put, cloud computing is the delivery of computing services (such as data storage, networking, analytics, and so on) via the cloud.

Moving to the cloud can improve user experience, giving nonprofits the competitive edge they need to keep up with their public and private counterparts.

Some common examples of cloud computing in the nonprofit sector include:Using an online service, like Microsoft Outlook, to send emails.Sharing documents and files online using a central database.Tracking your volunteer and donor base through a CRM software like Salesforce.Managed Cloud Service ProvidersIf you are still wondering what the role of a cloud service provider (CSP) is in a nonprofit that wants to leverage cloud computing, you have come to the right place.

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0
Texas Systems Group 2021-02-10
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Customer service and information technology are becoming increasingly intertwined as we move towards more complex customer demands and advanced technological capabilities. Gone are the days when delivering fantastic customer service meant answering the phone from 8 to 5 to address customer questions and concerns. Employing third-party IT services like VOIP telephony coupled with great customer service from your managed service provider (MSP) can make a world of difference in the realm of customer support. Keep reading to find out how picking an MSP that offers managed IT services Texas style (i.e., friendly, honest, and caring) can translate to better customer support for your own customers. As mentioned previously, customers should have several points of contact to reach your business and should be able to reach you at any time, regardless of your physical location. Implementing VOIP telephony can allow you to forward calls to other phones or even allow you to receive voicemails via email, making it easier for you to respond quickly to any incoming customer inquiries.
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0
Texas Systems Group 2021-07-05
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 The year 2020 is not going to be an easy one to forget.

However, platform users were not the only ones who needed to adapt, managed network service providers had to evolve as well.

Not only was provided service need but security and storage were big factors as well.

Due to people working from home, malware targeted home networks that are not as protected as the ones in offices or businesses.

Louisiana passed a law that regulated MSP services by requiring the companies to register with the Secretary of State to provide service to state agencies.

This is the first state to provide regulation to MSP services and has taken full effect as of February 2021.Cloud ServicesThere is nothing like office computers and their endless amounts of storage.

collect
0
Texas Systems Group 2020-03-20
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Everything is bigger and better in Texas; we have a pride unmatched by the rest of country’s states that comes from historical triumphs, a strong economy, and the ability to produce greatness (including famous musicians, politicians, etc.). In a state that values friendliness so much, it makes sense that good customer service is the focus of many local IT service providers. When compared to local MSPs, national MSPs usually have a considerably larger number of clients that they are serving. Local service providers, on the other hand, usually have a more limited client base, which means they must maintain positive customer relationships and have stellar customer service to stay in business. This can work to your advantage, as these local MSPs are usually willing to spend more time catering to your specific needs and addressing any issues that may come up in a timely and pleasant manner. Local MSPs value and depend on the business their clients provide, which pushes them to take a more tailored approach to handling your business’ IT needs.
collect
0
Texas Systems Group 2021-08-23
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Infrastructure is defined as the framework or underlying foundation of a system or group.

Within the business functions, IT infrastructure management services assist in managing data and information access functions.What goes into IT infrastructure management services?As mentioned, IT infrastructure management services are about the foundational aspect of your business.

Usually, systems management contributes to the company’s daily technical activities.Network management includes everything that is under internal and external networks.

If the network connections are not secure, there is a greater security risk of hacking or malware.Storage management is a vital part of your business.

Cloud-based IT systems management has an annual growth of 14.8% and the demand is still growing.HardwareHardware includes anything from desktops to mainframes.

These will be all the programs that manage your operating systems, such as Microsoft, Oracle, and other applications.Operating SystemsComputer operating systems are the basis of programmingwhich allows other programs and apps to function.

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0
Texas Systems Group 2020-12-28
img
Small and medium sized businesses (SMBs) have seen a shift in priorities regarding their IT strategies. More specifically, there has been a distinct move from in investing in internal IT departments and one-off break-fix contracts to outsourcing IT consulting talent. The provider of this talent and expertise is the one and only managed service provider (MSP), but not all MSPs are equal; some IT providers can assume and mitigate risk, while others cannot. Leveraging a reliable Texas IT support company can provide SMBs with top-notch services that can take them to the next level. In fact, according to Datto, small and medium sized businesses with less than 100 employees are most likely to favor a 100 percent outsourced model in terms of their IT, as it is a cost-effective solution that gives them a competitive edge. Moreover, even if they do have an internal team, small and medium sized businesses often do not have the resources to obtain the breadth of expertise that is required to effectively manage the various components of their IT system.
collect
0
Texas Systems Group 2020-08-31
img

Adopting remote support solutions rather than investing in an in-house IT department can help small businesses to save on critical resources such as time, money, and physical space.

However, the benefits of remote desktop support are not always immediately evident, leading to a mistaken impression that in-person solutions are the best approach.

Rather than waiting for a technician to arrive on scene or compile secondhand data on the problem, this professional can immediately access the system, evaluate the problem, and begin repairs.Benefit 2: Cost-Effective PricingCreating the space and investing in the team members necessary to establish an in-house IT department can be very expensive, particularly for budget-conscious small businesses.

That lower fee, plus the fact that small businesses do not have to purchase any specialized hardware, or, in most cases, software, creates valuable cost savings.Benefit 3: Remote Work EnablementWith the growth of remote work in response to the global pandemic, more and more employees are working from, and requiring support from, home.

Traditional IT services would struggle to provide meaningful technological support to remote workers, considering the far-flung nature of these workers and the cost and time required to travel to individual home offices and workspaces.

These interruptions can lead to frustration, decreased productivity, and a sense of lost privacy for the employee.Remote support, on the other hand, can work discreetly and non-intrusively to resolve and prevent IT issues.

Texas Systems Group 2021-02-10
img
Customer service and information technology are becoming increasingly intertwined as we move towards more complex customer demands and advanced technological capabilities. Gone are the days when delivering fantastic customer service meant answering the phone from 8 to 5 to address customer questions and concerns. Employing third-party IT services like VOIP telephony coupled with great customer service from your managed service provider (MSP) can make a world of difference in the realm of customer support. Keep reading to find out how picking an MSP that offers managed IT services Texas style (i.e., friendly, honest, and caring) can translate to better customer support for your own customers. As mentioned previously, customers should have several points of contact to reach your business and should be able to reach you at any time, regardless of your physical location. Implementing VOIP telephony can allow you to forward calls to other phones or even allow you to receive voicemails via email, making it easier for you to respond quickly to any incoming customer inquiries.
Texas Systems Group 2020-03-20
img
Everything is bigger and better in Texas; we have a pride unmatched by the rest of country’s states that comes from historical triumphs, a strong economy, and the ability to produce greatness (including famous musicians, politicians, etc.). In a state that values friendliness so much, it makes sense that good customer service is the focus of many local IT service providers. When compared to local MSPs, national MSPs usually have a considerably larger number of clients that they are serving. Local service providers, on the other hand, usually have a more limited client base, which means they must maintain positive customer relationships and have stellar customer service to stay in business. This can work to your advantage, as these local MSPs are usually willing to spend more time catering to your specific needs and addressing any issues that may come up in a timely and pleasant manner. Local MSPs value and depend on the business their clients provide, which pushes them to take a more tailored approach to handling your business’ IT needs.
Texas Systems Group 2020-12-28
img
Small and medium sized businesses (SMBs) have seen a shift in priorities regarding their IT strategies. More specifically, there has been a distinct move from in investing in internal IT departments and one-off break-fix contracts to outsourcing IT consulting talent. The provider of this talent and expertise is the one and only managed service provider (MSP), but not all MSPs are equal; some IT providers can assume and mitigate risk, while others cannot. Leveraging a reliable Texas IT support company can provide SMBs with top-notch services that can take them to the next level. In fact, according to Datto, small and medium sized businesses with less than 100 employees are most likely to favor a 100 percent outsourced model in terms of their IT, as it is a cost-effective solution that gives them a competitive edge. Moreover, even if they do have an internal team, small and medium sized businesses often do not have the resources to obtain the breadth of expertise that is required to effectively manage the various components of their IT system.
Texas Systems Group 2020-11-09
img

In today’s technologically advanced society it is expected that all organizations – for-profit businesses and nonprofits alike – have the ability to provide technology experiences that aim to serve their stakeholders.

With that said, there is a solution out there for nonprofits who wish to improve their IT endeavors without cutting into their already limited budgets.

Managed cloud service providers across the country are working to help the nonprofit industry achieve the same level of IT service as public and private sectors through cloud computing.

Read on to find out how.Cloud Computing for NonprofitsSimply put, cloud computing is the delivery of computing services (such as data storage, networking, analytics, and so on) via the cloud.

Moving to the cloud can improve user experience, giving nonprofits the competitive edge they need to keep up with their public and private counterparts.

Some common examples of cloud computing in the nonprofit sector include:Using an online service, like Microsoft Outlook, to send emails.Sharing documents and files online using a central database.Tracking your volunteer and donor base through a CRM software like Salesforce.Managed Cloud Service ProvidersIf you are still wondering what the role of a cloud service provider (CSP) is in a nonprofit that wants to leverage cloud computing, you have come to the right place.

Texas Systems Group 2021-07-05
img

 The year 2020 is not going to be an easy one to forget.

However, platform users were not the only ones who needed to adapt, managed network service providers had to evolve as well.

Not only was provided service need but security and storage were big factors as well.

Due to people working from home, malware targeted home networks that are not as protected as the ones in offices or businesses.

Louisiana passed a law that regulated MSP services by requiring the companies to register with the Secretary of State to provide service to state agencies.

This is the first state to provide regulation to MSP services and has taken full effect as of February 2021.Cloud ServicesThere is nothing like office computers and their endless amounts of storage.

Texas Systems Group 2021-08-23
img

Infrastructure is defined as the framework or underlying foundation of a system or group.

Within the business functions, IT infrastructure management services assist in managing data and information access functions.What goes into IT infrastructure management services?As mentioned, IT infrastructure management services are about the foundational aspect of your business.

Usually, systems management contributes to the company’s daily technical activities.Network management includes everything that is under internal and external networks.

If the network connections are not secure, there is a greater security risk of hacking or malware.Storage management is a vital part of your business.

Cloud-based IT systems management has an annual growth of 14.8% and the demand is still growing.HardwareHardware includes anything from desktops to mainframes.

These will be all the programs that manage your operating systems, such as Microsoft, Oracle, and other applications.Operating SystemsComputer operating systems are the basis of programmingwhich allows other programs and apps to function.