Sprint has promised to sell off Boost Mobile, one of its prepaid wireless brands, if its merger with T-Mobile is approved.Both Sprint and T-Mobile operate a number of prepaid subsidiaries, and the Federal Communications Commission was concerned that putting them all under one roof could stifle competition.The promise was announced this morning along with further commitments about 5G deployment meant to win merger approval.FCC chairman Ajit Pai said he’d recommend approving the Sprint–T-Mobile merger on account of the new commitments.Sprint disclosed having 8.8 million prepaid customers in its most recent earnings report.The majority of those are likely on Boost Mobile, but the carrier doesn’t break down the exact figures.
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There was one of those glitches in the wires and the sky yesterday, but you probably didn't notice because it was only a problem for subscribers of Virgin Mobile, which repurposes the EE network for its own commercial ends.For so many hours that someone had to do the job of pretending to be sorry, going much further than issuing a shrugging GIF and a link to the URL for the service status page.VM is promising a form of compensation to those who struggled to get their phones working outside in the non-Wi-Fi world yesterday too, and said: "We apologise for the disruption and inconvenience some of our Virgin Mobile customers have experienced today.This was due to a technical issue which we've now resolved.We will be compensating our customers for the loss of service and will let them know the details shortly."Complaints of not being able to place calls, send texts or access the mobile web came in from Virgin users in places as far apart as London, Bristol and areas of Scotland, so it was bordering on a national-scale of failure.
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The report found that Plusnet and TalkTalk were at the bottom of the broadband market, with the top two reasons for complaining apparently being poor or unreliable connectivity, and issues with broadband speed.TalkTalk has tended to dominate the customer complaints league in past years.The Ofcom report found that customers’ overall satisfaction with their mobile service (93 percent) is in line with 2018.However, customers are more likely to be satisfied with reception or signal strength than they were last year.Complaints about mobile companies to Ofcom fell in 2018 to an average of 17 per 100,000 subscribers – down from 21 the year before.But when satisfactions levels were examined, it was a bit of different story.
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Virgin Media CEO Tom Mockridge will step down as CEO on June 11 and will be replaced by Lutz Schuler.New Zealand-born Mockridge had held his position since Liberty Global acquired Virgin Media back in 2013 but now wants to return to Italy with his family.Mockridge had been chief executive of Sky Italia between 2003 and 2008 and his wife is an Italian citizen.Under his tenure, Virgin Media has embarked on the single largest network expansion in the company’s history and has transformed Virgin Mobile into a ‘thick’ Mobile Virtual Network Operator (MVNO) that gives it more control over the service.“I want to thank Tom for his tireless commitment to transforming Virgin Media since we acquired the business in 2013,” said Mike Fries, Liberty Global CEO.“Under Tom’s leadership, operating cash flow increased 35% and Virgin Media is now recognized as the leader in ultrafast broadband, the best entertainment and superior quality of service.
With just weeks until the 2019 Mobile Industry Awards, we are delighted to announce the shortlists for all this year’s awards.From Phone of the Year and Hottest New Phone for 2019 to Best High Street Retailer and Best MVNO, the Mobile Industry Awards look to recognise the top performers across the whole UK space.Now celebrating its 17th year, the Mobile Industry Awards ( MIA2019) represents the highest standard of excellence in the UK mobile industry - from the boardroom to the grassroots.This year’s winners will be collecting their trophy on the 6th June 2019 at London’s Royal Lancaster Hotel - so who is up for this year's awards?Managed Service Provider of the YearCSR Initiative of the Year
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When it comes to buying a brand new mobile phone deal, the one thing more expensive than a top of the line smartphone is when you want to get it complete with a massive data allowance.But if you've been considering dropping a daunting amount on the newest iPhone deals or a top of the line Samsung phone deal, we might have found a better option for you.Currently offering some of the best phones in the world at market leading monthly prices, Virgin Mobile could be the way to go.It's set its 100GB tariffs at only £4 more than its 1GB contracts.With the offer of 100GB of data with no upfront costs on phones ranging from the brand new Huawei P30 and P30 Pro, to the Samsung Galaxy S10 and brilliant iPhone XR - there is a lot of options here.The last two mentioned handsets are available for £36 and £34 per month respectively, which is outrageously cheap considering there's nothing to pay upfront.
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The tables rank providers according to the number of complaints to Ofcom per 100,000 customers.Vodafone topped the broadband table with 27 and the landline table with 19, beating TalkTalk into second place in both instances.The industry averages were 15 and 11 respectively.That honour goes to Virgin Mobile, although Vodafone still managed third place.Virgin also topped the table for the worst pay-TV providers (Vodafone wasn't eligible for that one).Sky, meanwhile, managed an impressive 1 Ofcom complaint per 100k customers, despite an industry average of 7.
The tables rank providers according to the number of complaints to Ofcom per 100,000 customers.Vodafone topped the broadband table with 27 and the landline table with 19, beating TalkTalk into second place in both instances.The industry averages were 15 and 11 respectively.That honour goes to Virgin Mobile, although Vodafone still managed third place.Virgin also topped the table for the worst pay-TV providers (Vodafone wasn't eligible for that one).Sky, meanwhile, managed an impressive 1 Ofcom complaint per 100k customers, despite an industry average of 7.
It was only a couple of weeks ago that Virgin Mobile came along and offered an unbelievable 120GB of data SIM only deal, making it the best big data SIMO provider out there in January.But now they've just come along and dangled a new unbeatable offer in front of us - a cheap SIM only deal you can get for less than £10 per month.For this deal, Virgin has doubled the data on its 2GB data contract meaning you now get 4GB of data for just £8.That makes it the cheapest price for that much data on any SIM only deal.But you will have to hurry, this is a 'flash sale' and Virgin will be pulling it on February 18.You can see this offer in full below, or if the idea of 4GB of data seems like a nightmare to you might still want to consider Virgin's 120GB of data contract.
Virgin Mobile has announced that it's now selling SIM-free mobile phones, including the iPhone 6S, the Huawei P Smart, and the Samsung Galaxy J3.This means you can get a brand new handset without having to commit to monthly repayments, perfect if you're happy with your current SIM plan but need to upgrade your phone.SIM-free phones have become increasingly popular in the last few years, as it's usually very expensive to get flagship phones on contract when they go on sale.It can be a lot cheaper to buy the phones SIM-free and unlocked and pair them with a bargain SIM only deal.At just £289.99, Virgin Mobile is the cheapest place in the UK that you can get your hands on a brand new SIM-free iPhone 6S.You can see the full deals below:
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In the battle for the best SIM only deals, Three has held the crown for quite a while now.But Virgin Mobile has just swooped on and taken the title temporarily with an absolutely incredible limited time offer.Virgin has topped Three's 100GB of data for £20 offer by chucking on another 20GB of data on top.Yes, that means you can now get 120GB of data for that price.To give you an idea of just how much that is, its enough to watch roughly four hours of SD Netflix every single day each month (not that we would necessarily advise that).We can quite happily tell you that you will not get a better big data SIMO deal anywhere else in the UK right now - but it will only be available until the end of the month.
It makes me chuckle when I think of the iPhone XR as Apple's "budget" iPhone, because $750 is still insanely expensive.That said, the XR delivers a ton of bang for the buck, which is why CNET dubbed it "the best iPhone value in years."Of course, if you want a better price, you'll have to jump on a buy-one-get-one deal or do a trade-in or rope yourself into a lengthy lease arrangement...right?For a limited time, and while supplies last, Boost Mobile has the iPhone XR (64GB) for $649.99.At this writing, all six colors are available.Once your phone arrives, you simply choose a Boost Mobile plan.
New year, new phone deals and Virgin Mobile is putting up some big competition with affordable offers on a number of top of the line flagship devices.Amongst these deals Virgin is offering what is currently the cheapest monthly price iPhone XS contract and a free Huawei Watch GT with the Huawei P20 Pro.But there is a bit of a catch to these deals, they're all 36 month contracts.So if you're happy to hang onto a phone contract for an extra year you could be in for a cheap deal on some of 2018's best devices.You can see all of these deals in full down below and why Virgin Mobile is a good provider to be with but if you were hoping for something on a slightly shorter contract, check out our best phone deals page for all of your other options.Virgin Mobile isn't quite as well known as some of the other big names like O2, EE or Three but it is still a great provider to be with.
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The Huawei P Smart (2019) is a new mid-range smartphone from the Chinese firm, borrowing some flagship features and mixing them with more affordable components.The P Smart (2019) packs in a 6.21-inch full HD 'dew drop' display, a Kirin 710 chipset, 3GB of RAM, 64GB of storage, 13MP+2MP rear cameras, 8MP front snapper and a 3,400mAh battery.Huawei's own EMUI 9 interface has been placed on Android 9 Pie - the latest software from Google.Price unknown, but it won't be highYou'll be able to get the new Huawei P Smart in three colors; Midnight Black, Aurora Blue and Turquoise Blue from January 10.It will initially be available from Carphone Warehouse, Vodafone, A1, Amazon, AO.com, Argos, Clove, Fonehouse, John Lewis, Sky Mobile, Tesco Mobile and Virgin Mobile.
Virgin Mobile really has upped its SIMO game recently.It had some of the best SIM only deals over the Black Friday period and then followed it up with some big data seasonal sales.And now it has come along once again with another standout deal for you.For just one week (that is up until midnight on Wednesday 19) Virgin is offering a flash sale on its 12GB of data SIM which you can get for just £12 a month.On top of that you'll be getting unlimited minutes and texts so you don't have to worry about scrimping in that department.If that sounds like the SIM only deal you've been searching for then you can find all of the details down below.
Regulatory changes and the presence of four major mobile operators – EE, O2, Three and Vodafone – have helped to drive innovation in the sector and reduce prices for consumers.Although MVNOs don’t have to operate their own infrastructure, they too have to wrestle with growing demand for mobile data.Meanwhile, the abolition of roaming charges within the European Union poses a threat to margins.“We consider every customer project as a standalone project and we work out the pricing,” agrees Deutsche Telekom’s head of MVNO Steffen Oefner.Recent examples include Virgin Media and Sky Mobile in the UK.The main advantage is that ‘Thick’ MVNOs are able to roll out new services more rapidly than ‘thin' MVNOs which are much more reliant on their wholesaler.
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Huawei officially launched the Mate 20 Pro at an event in London in late October and there will no doubt be plenty of U.K. buyers looking for the best deals on Huawei’s latest ultra-premium, feature-packed flagship phone.For more on the latest powerhouse phone from the Chinese giant, be sure to check out our in-depth Mate 20 Pro review, as well as the video review above, and the rest of our Mate 20 series content at the end of this article.Below, we’ll be looking at the price, release date, and best Huawei Mate 20 Pro deals in the U.K.Huawei Mate 20 Pro UK price and release dateThe Mate 20 Pro builds on the Mate 10 series and the P20 Pro to deliver what is arguably Huawei’s best and most complete Android offering to date.The Mate 20 Pro officially launched on October 16 alongside the rest of the Mate 20 series, and went on sale in the U.K. on October 26.
New York Attorney General Barbara Underwood could prove to be another hurdle for T-Mobile and Sprint to overcome in their headache-inducing merger.After T-Mobile CEO John Legere seemingly got little response from his appeal to MVNOs to support the transaction, the wild-eyed leader has opened up to opinions from staff; a dangerous move considering some would certainly be under threat of redundancy.Perhaps what the duo didn’t need are objections from the New York Attorney General Office over fears the consumer might get screwed.T-Mobile runs a prepaid service called MetroPCS, while Sprint has Boost and Virgin Mobile.Bringing all three into the same business could lead to one or more being scrapped, reducing competition.Secondly, all three are incredibly aggressive on pricing, but again, bringing all three into the same business could end this trend of undercutting, and an increase in price.
Tutela, an independent mobile quality measurement company based in Canada, just published a new U.S. wireless coverage report.In the report, Tutela’s results paint a bleak picture for MVNO service: it’s mostly not as good as service with the primary carrier.On average, download speeds on MVNO networks are 23 percent worse than with the host operator.If you’re using an MVNO for your wireless service in the United States, you are likely saving quite a bit of money as compared to what you would pay if you were under direct contract with Verizon, AT, T-Mobile, or Sprint.However, a new report from Canadian mobile quality metrics company Tutela suggests you are getting what you pay for.In other words, you might be saving money, but your service is likely considerably worse than it would be with the host operator.
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Telecoms.com periodically invites expert third parties to share their views on the industry’s most pressing issues.The European MVNO market is the world’s oldest, largest and most mature.Boasting more virtual network operators and more user subscriptions than any other region, MVNOs in some European countries command as much as 15 to 20% of the total mobile market.By 2020, some estimates put the total number of MVNO subscribers on the continent at upwards of 110 million – not far off four times the total number in the USA.And in the EU, representing a significant proportion of the continent’s domestic markets, including some of the biggest in the likes of Germany, UK, France and Spain, MVNOs have also found a highly supportive regulatory framework.The EU’s decision to ban roaming charges within its borders is a question yet to be answered.
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