For the first time since its debut in October 2016, enterprise platform Workplace by Facebook is raising its rates, detailing three new plans and one add-on option.Workplace by Facebook vice president Julien Codorniou introduced the new pricing tier in a blog post, along with details about when it goes into effect.It provides basic communication and collaboration features, including Workplace Chat, video chat and groups.Current Workplace Standard customers will be migrated to Workplace Essential upon its debut.Workplace Advanced will replace current offering Workplace Premium Sept. 2.It provides all of the features of Workplace Essential, along with advanced administration controls, for $4 per person, per month.
When it comes to social media and the workplace, platforms like Facebook and Twitter are typically viewed as distractions, rather than assets.While companies certainly need to enforce set guidelines for personal social media use in the workplace, business-oriented usage can ultimately help business owners get better results from their team — here’s how.Facebook Workplace, Slack, and Basecamp are just a few of the networks designed to help employees communicate and collaborate on work-related projects.Social media messaging, on the other hand, provides an interface that many users are more comfortable with, allowing for faster and more efficient communication.In fact, a study from McKinsey found that the use of social platforms could increase workplace productivity by an average of 20 to 25 percent by reducing time spent reading and answering emails and gathering project information.Similarly, a Facebook Workplace case study for Volkswagen Group Ireland noted that substituting emails with social media communications improved efficiency by replacing large distribution lists and ensuring that messages were only sent to targeted, relevant groups.
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Microsoft Teams, which launched worldwide in March 2017, has 13 million daily active users and 19 million weekly active users.Microsoft also announced some new features for Teams, specially targeting health care organizations and firstline workers.Teams is the company’s Office 365 chat-based collaboration tool that competes with Google’s Hangouts Chat, Facebook’s Workplace, and Slack.Back in March, Microsoft shared that Teams is used by 500,000 organizations, just two years after launch.Google launched Hangouts Chat in February 2018, when 4 million businesses paid for G Suite, and it still hasn’t shared how many organizations use it.It’s safe to say Microsoft Teams is now the most-used chat-based collaboration tool.
Facebook and Facebook Lite represent the face of the social media site.The regular version has more graphics and more features while Facebook Lite focuses on working better on lower end phones with less data.If you like Facebook but hate the official app, we recommend trying the Lite version to see if it works better for you.It comes with all of the features, including the legendary chat heads functionality.Finally, Facebook Kids is Facebook's service specifically for minors with heavy parental supervision and oversight.Facebook Pages Manager is, well, an app for managing pages on Facebook.
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Workplace by Facebook is taking steps to help its users manage their notifications.The social network’s enterprise offering said in a blog post that it added options under Notifications in User Settings to enable users to control seven notifications categories and amend their preferences for onsite, push and email.Users can also access a list of every group they belong to and tailor their notification settings for each of those groups.Workplace by Facebook said in its blog post, “You can manage all your Workplace notifications for your Workplace groups, the conversations people tag you in and in Workplace Chat.We’ve also updated the interface to make it easier to make changes to your settings.And you get granular control over the types of notifications you receive—including email or push notifications.”
The Workplace by Facebook enterprise platform unveiled its Customer Resource Center to help businesses get started and use its tools more efficiently.The portal’s Getting Started section includes guides to deploying Workplace by Facebook for smaller businesses and those with more than 500 employees, along with learning guides for administrators and users.A section called Ways to Work in Workplace includes subsections on onboarding, executive visibility/accessibility, managing performance, crisis communications, amplifying company culture, learning/development and building culture.The Customer Resource Center’s Trainings and Webinars area provides live virtual training courses applicable to all users, starting out with:WP Basics: How to Work in Workplace, which provides an overview of work looks like once Workplace is rolled out and how to build a group structure to get work done.Workplace Admin Fundamentals, focused on key decisions only admins and system admins can make that impact your whole organization.
Workers across the world are feeling frustrated by a lack of communication between themselves and their bosses, according to new research.A report from Workplace by Facebook has found that today’s workforce is more dispersed than ever, with a significant portion of employees away from company headquarters.Although good for productivity, this disconnect appears to be creating a disconnect between the two parties, leaving workers feeling alienated and lacking a voice.The best business accessories 2019: tech tools to help you be more productiveThe study, which surveyed over 4,000 frontline workers and HQ managers in the US and UK, discovered that only 14 percent of these felt connected to their business home.Despite 95 percent of business leaders recognising the value of collaboration tools, only 56 percent have rolled them out, leaving many employees feeling they lack a voice.
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A new Facebook redesign internally referred to as F5 launched today for users in the United States, the culmination of hundreds of details that CEO Mark Zuckerberg said adds up to “the biggest change to the app and website in the last five years.”The new Facebook app launch coincided with several news stories shared at the F8 developer conference like WhatsApp video calls for Portal, the new Oculus Quest, and a redesign of Workplace by Facebook, a workplace communications app that competes with Microsoft Teams and Slack.Stories from Instagram will soon be visible to Facebook Messenger users, and with the unification of Facebook’s messaging products, there’s a good chance Stories will someday be visible on Portal.But it’s not ready for the enterprise, Workplace VP Julien Codorniou told VentureBeat in an interview at F8 in San Jose, California.Workplace not the place for StoriesSince the launch of Workplace in October 2016, other popular Facebook features like Safety Check and Facebook Live were incorporated into Workplace, and some customers have asked for them, but don’t expect to see your boss sharing Stories anytime soon, Codorniou said.
One of the great things about enterprise chat applications, beyond giving employees a common channel to communicate, is the ability to integrate with other enterprise applications.Today, Workplace, Facebook’s enterprise collaboration and communication application, and ServiceNow announced a new chatbot to make it easier for employees to navigate a company’s help desks inside Workplace Chat.The beauty of the chatbot is that employees can get answers to common questions whenever they want, wherever they happen to be.The Workplace-ServiceNow integration happens in Workplace Chat and can can involve IT or HR help desk scenarios.A chatbot can help companies save time and money, and employees can get answers to common problems much faster.Previously, getting these kind of answers would have required navigating multiple systems, making a phone call or submitting a ticket to the appropriate help desk.
Workplace by Facebook, the social network’s enterprise offering and answer to Slack, topped 2 million paid users.That total does not include its free tier or the educational and non-governmental organizations accessing the platform via its Workplace for Good initiative.There are now more than 150 companies with over 10,000 users on the platform.Workplace by Facebook debuted in October 2016 and began charging for its services in October 2017.Companies that signed up for the platform over the past year included Nestlé, Vodafone, GSK, Telefonica, AstraZeneca, Delta Airlines and National Australia Bank.Vice president Julien Codorniou wrote in a blog post, “Workplace connects everyone in an organization—from the CEO to the newest recruit, from two people to 200,000-plus—using familiar Facebook features like chat, video calling, posts and groups, providing a simple and secure way for people to share knowledge, work together and build connected, meaningful communities.”
Facebook’s workplace community and productivity app Workplace by Facebook now has more than 2 million paid users, the company announced today in a blog post.This is the first time Facebook has shared the number of paid users for its enterprise app made to rival Slack and Microsoft Teams, a company spokesperson told VentureBeat in an email.Up until now, Facebook has only shared that Workplace by Facebook is used by more than 30,000 organizations around the world, a figure first shared in 2017.By comparison, Slack has 10 million daily active users and 3 million paid users, while Microsoft Teams said last fall that its team communications chat app is used by 329,000 organizations.Workplace by Facebook incorporates select features from the Facebook app — such as live video, likes, and a News Feed — into its offerings and services.Workplace also connects with popular public cloud storage and SaaS offerings like Box, Google Cloud, Salesforce, and HubSpot.
The $59.86 billion corporate collaboration market is rife with Slack competitors, from startups like Chanty, Mattermost, and Fleep to incumbent offerings like Workplace by Facebook, Microsoft Teams, and Hangouts Chat.But former Facebook product manager Rousseau Kazi thinks there’s room for at least one more serious challenger.He’s the cofounder of Threads, a San Francisco startup that aims to bridge the gap between workplace communication and better decision-making with an innovative cross-platform messaging suite.Today the startup emerged from stealth — and launched in closed beta — with $10.5 million in series A financing from Sequoia Capital, and contributions from other investors, including top executives at Glossier, Stripe, and TaskRabbit.“We founded Threads because we realized that companies were only tapping into a fraction of their potential,” said Kazi, who asserts that conversations tend to get lost and fragmented in the web of messaging apps, email, and documents knowledge workers deal with each day.“[Companies] hire great people, only hear from some, and even fewer are remembered.”
Orbis Research has announced the addition of the “Global Internal Communications Software Market Size, Status and Forecast 2019-2025” to store by company, by country, and by application/type for the competitive landscape analysis.The Global Internal Communications Software Market status, future forecast, growth opportunity, key market and key players.The study objectives are to present the Internal Communications Software development in United States, Europe and China.In 2018, the global Internal Communications Software market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.Request a sample of this report @ http://orbisresearch.com/contacts/request-sample/2679592 .The key players covered in this study Monday Zoho Cliq Call-Em-All Slack Favro Ohana Mattermost SocialChorus Rabbitsoft BlogIn Telegram Workplace by Facebook Microsoft Teams Glip Flock Market segment by Type, the product can be split into Cloud Based Web Based Market segment by Application, split into Large Enterprises SMEs Market segment by Regions/Countries, this report covers United States Europe China Japan Southeast Asia India Central & South AmericaIf enquiry before buying this report @ http://orbisresearch.com/contacts/enquiry-before-buying/2679592 .The study objectives of this report are: To analyze global Internal Communications Software status, future forecast, growth opportunity, key market and key players.To present the Internal Communications Software development in United States, Europe and China.To strategically profile the key players and comprehensively analyze their development plan and strategies.To define, describe and forecast the market by product type, market and key regions.About Us: Orbis Research (orbisresearch.com) is a single point aid for all your market research requirements.We have vast database of reports from the leading publishers and authors across the globe.
Facebook emerged from 2018 bruised from a series of revelations that undermined trust in the popular social media platform and raised questions about its commitment to privacy.There were the Cambridge Analytica revelations last March, security bugs later in the year that compromised data for millions of users, and a host of smaller privacy concerns.Perceptions of the company – and its stock price – took a beating.At the same time, the company continued to push its Workplace by Facebook enterprise software, touting ease of use and familiarity as selling points for companies looking to get their employees better connected.It’s not clear yet how high-profile troubles on the social media side of things might spill over to the company’s collaboration suite.But they’re likely leading to greater scrutiny by at least some customers, analysts said.
Facebook’s Safety Check feature is now available to all Workplace by Facebook Premium customers.Workplace by Facebook said at its Flow leadership summit last October that the social network’s real-time notification feature for times of crisis would be added to its enterprise answer to Slack.System administrators can now enable Safety Check from their admin panels.Facebook introduced Safety Check in October 2014.
Editor’s note: A version of this post by Thomas Graziani first appeared on WalktheChat, which specializes in helping foreign organizations access the Chinese market through WeChat, the largest social network on the mainland.Building companies versus building ecosystemsChinese and Western companies tend to have a dramatically different approach to expansion.As a consequence, Pinduoduo heavily integrates with WeChat and offers WeChat Pay as a recommended payment method, while JD.com doesn’t support Alipay at all.These acquisitions can be major operations aimed at overtaking superstar products (such as Facebook acquisition of WhatsApp, Instagram and Oculus Rift or Apple acquisition of Shazam last September).But more often than not, these acquisitions are technology or acqui-hiring operations aimed at developing existing products, such as the acquisition of Redkix by Facebook in July 2018 (which was merged with Workplace by Facebook) or the purchase of Senosis by Google in September 2018 (which was merged with Nest Lab).
How hot is the collaboration software market in 2019?Microsoft has rolled out tweaks to its Teams software for frontline workers and separately unveiled new features for the education market.(That includes new hardware it hopes can help displace Chromebooks in schools.)Google announced it is raising prices for some G Suite users.Workplace by Facebook chalked up a big customer win as Nestle announced it was dumping Salesforce Chatter.And IBM opted to get out of the collaboration arena all together, ending support for Watson Workspace after the team chat app failed to gain traction.
“It wouldn’t make sense to only give a voice to 20 percent of your company!Workplace by Facebook has clinched what it describes as a “milestone” contract with Swiss multinational Nestlé, the world’s largest food company.The deal will see the social media company’s discrete enterprise collaboration tool rolled out to Nestlé’s entire 323,000+ global employee base.The deal, nearly two years in the making, was initiated in Mexico where Nestlé Mexico’s CEO was having to resort to a range of different tools for team collaborations, Workplace by Facebook’s VP Julien Codorniou told Computer Business Review.It took more than two years to close the deal; this has been a deal driven by both IT and HR working together, it’s a significant milestone for us and gives a voice to everyone in the company.”Nestlé Workplace by Facebook Adoption: In Line with Plans to Target Fortune 500
Workplace by Facebook, the social network’s enterprise solution and answer to Slack, is now the official global internal communication tool at Nestlé.The global food and beverage giant began implementing Workplace by Facebook nine months ago, with the first wave including employees in Mexico, Brazil, the Middle East and South Africa.Nestlé said in a release that some 210,000 of its employees worldwide are using the platform, adding that among those who were part of the initial deployment, engagement per post was 25 times higher than it had been on other platforms.Nestlé executive vice president Chris Johnson said in the release, “Nestlé is a people-first environment.We really rely on our talented teams to manage more than 2,000 Nestlé brands worldwide.We help our employees develop and we give them the right tools, so Workplace is a perfect fit.”
“People are familiar with the mechanics of the platform”Workplace by Facebook, the social media company’s collaborative enterprise communications platform, has won a contract with Zurich Insurance Group that is seeing the tool rolled out to over 50,000 employees in 36 countries.The news comes a week after Facebook announced that the tool, which is priced at $3/month per user for its premium product, had secured ISO 27018 certification to add to the ISO 27001 accreditation it achieved in October 2017.ISO 27018 is a privacy-focussed international standard that establishes controls and guidelines to protect Personally Identifiable Information (PII) in public cloud computing environments.(ISO 27001 meanwhile is one of the best known standard for implementing an Information Security Management System).Zurich, which has a market capitalisation of 44.9 billion Swiss francs (£36 billion) at time of publication, declined to tell Computer Business Review which other collaborative tools it had considered, but attributed the decision to Workplace by Facebook’s intuitive nature.
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