Over the last decade, social media has emerged as a crucial driving force for lead generation, installs, and business.Social media apps generate billions of app installs annually, enabling marketers and app developers to grow their user base and engage with existing customers.
And apps provided by Facebook, Instagram, Snapchat, Twitter, and other social platforms offer versatility in the ways they help brands achieve goals across the funnel stages â from awareness to acquisition to engagement and beyond.Given the importance of social media in any brandâs marketing mix, it goes without saying that any user experience spanning the social media-to-app journey must be exceptional and that all pre- and post-install activities must be measurable.But, alas, things arenât always so simple; mobile marketers, product managers, and app developers aiming to move prospects and customers from their social media properties to app experiences â especially those seeking to route (or deep link) into the app itself â run into obstacles.When Links Break, so Does AttributionWhy is this happening?
So in some cases, when users try to leave, they face a less-than-ideal user experience, typically in the form of broken journeys and friction points.This is what frequently happens when social media posts include deep links, especially when (Appleâs deep linking standard deployed on iOS 9+) are involved.
When users tap on these links, they often break; this leads to points of friction in a customerâs journey, in the form of error messages, dialog boxes, and users finding themselves in unexpected destinations.
In turn, this friction sets off a chain reaction of frustration, abandonment, lost opportunities, and lower conversion rates.This situation is obviously unacceptable for users.
This is where AppsFlyerâs new Landing Pages feature comes into play.With Landing Pages, app marketers have a simple way to ensure excellent user experiences by providing a smooth path for customers from social media apps into a brandâs app.The Landing Pages feature seamlessly transports users that tap on a deep link from social media posts and / or stories in Facebook, Instagram, Pinterest, Twitter, and WeChat directly to a landing page.This mobile web landing page can display a âpreviewâ â for example, product discounts, holiday sales, etc.