There’s nothing more impactful to customers than a dependable 1800 or 1300 number, and your business phones ensure this.With the above said, a business line is your sure-fire way to look more professional, trustworthy, and for lack of a better description, more like a genuine business.One final thing to keep in mind is that these non-mobile numbers, especially shortened numbers, are exceptionally easy to remember.
These numbers are fantastic for marketing purposes and make it harder for customers to forget who to call when they want some information or to make a purchase.
The Phone Line is Integral to Fixing IssuesFor those times when customer issues rear their heads, there’s no process more effective than a phone call.
When the time comes, customers will search your FAQ, take a look through your support pages, and if they’re unable to find a fix, they’ll give you a call.
Without a business line, this creates a myriad of problems, which includes loyalty issues.Through a business call, your staff have an easy way of talking your customers through the fix in just a few moments, getting them back on their way with as little struggle or frustration as possible.
A Direct Line to a Real PersonIn line with customer service and support, a business telephone system assists all of your customers in finding someone ‘real’ to talk too, as opposed to an automated assistance bot.Ask anyone their opinion on calling a business, and they’ll let you know that they don't like speaking with robots or automated machines, and a business system enables them fast access to a genuine human support worker.It’s good to know that advanced telephone systems do the routing and directing of calls for you, so your customers aren’t left waiting, and relevant staff are put on calls with callers they can actually assist.
There’s nothing more impactful to customers than a dependable 1800 or 1300 number, and your business phones ensure this.With the above said, a business line is your sure-fire way to look more professional, trustworthy, and for lack of a better description, more like a genuine business.One final thing to keep in mind is that these non-mobile numbers, especially shortened numbers, are exceptionally easy to remember.
These numbers are fantastic for marketing purposes and make it harder for customers to forget who to call when they want some information or to make a purchase.
The Phone Line is Integral to Fixing IssuesFor those times when customer issues rear their heads, there’s no process more effective than a phone call.
When the time comes, customers will search your FAQ, take a look through your support pages, and if they’re unable to find a fix, they’ll give you a call.
Without a business line, this creates a myriad of problems, which includes loyalty issues.Through a business call, your staff have an easy way of talking your customers through the fix in just a few moments, getting them back on their way with as little struggle or frustration as possible.
A Direct Line to a Real PersonIn line with customer service and support, a business telephone system assists all of your customers in finding someone ‘real’ to talk too, as opposed to an automated assistance bot.Ask anyone their opinion on calling a business, and they’ll let you know that they don't like speaking with robots or automated machines, and a business system enables them fast access to a genuine human support worker.It’s good to know that advanced telephone systems do the routing and directing of calls for you, so your customers aren’t left waiting, and relevant staff are put on calls with callers they can actually assist.