Aug 6, 2020:  A medical laboratory or clinical laboratory is a laboratory where clinical pathology tests are carried out on clinical specimens to obtain information about the health of a patient to aid in diagnosis, treatment, and prevention of disease.In the context of China-US trade war and global economic volatility and uncertainty, it will have a big influence on this market.Medical Laboratory Service Report by Material, Application, and Geography - Global Forecast to 2023 is a professional and comprehensive research report on the world's major regional market conditions, focusing on the main regions (North America, Europe and Asia-Pacific) and the main countries (United States, Germany, United Kingdom, Japan, South Korea and China).Download sample Copy of This Report at: https://www.radiantinsights.com/research/global-medical-laboratory-service-market-research-report-2019-2023/request-sampleIn this report, the global Medical Laboratory Service market is valued at USD XX million in 2019 and is projected to reach USD XX million by the end of 2023, growing at a CAGR of XX% during the period 2019 to 2023.The report firstly introduced the Medical Laboratory Service basics: definitions, classifications, applications and market overview; product specifications; manufacturing processes; cost structures, raw materials and so on.Then it analyzed the world's main region market conditions, including the product price, profit, capacity, production, supply, demand and market growth rate and forecast etc.In the end, the report introduced new project SWOT analysis, investment feasibility analysis, and investment return analysis.Browse Complete Summary Click Here @ https://www.radiantinsights.com/research/global-medical-laboratory-service-market-research-report-2019-2023The major players profiled in this report include:Company AThe end users/applications and product categories analysis:On the basis of product, this report displays the sales volume, revenue (Million USD), product price, market share and growth rate of each type, primarily split into-General TypeOn the basis on the end users/applications, this report focuses on the status and outlook for major applications/end users, sales volume, market share and growth rate of Medical Laboratory Service for each application, including-MedicalAbout Radiant InsightsRadiant Insights is a platform for companies looking to meet their market research and business intelligence requirements.We assist and facilitate organizations and individuals procure market research reports, helping them in the decision making process.
Aug 6, 2020: In the context of China-US trade war and global economic volatility and uncertainty, it will have a big influence on this market.Artificial Material Report by Material, Application, and Geography - Global Forecast to 2023 is a professional and comprehensive research report on the world's major regional market conditions, focusing on the main regions (North America, Europe and Asia-Pacific) and the main countries (United States, Germany, United Kingdom, Japan, South Korea and China).In this report, the global Artificial Material market is valued at USD XX million in 2019 and is projected to reach USD XX million by the end of 2023, growing at a CAGR of XX% during the period 2019 to 2023.Download sample Copy of This Report at: https://www.radiantinsights.com/research/global-artificial-material-market-research-report-2019-2023/request-sampleThe report firstly introduced the Artificial Material basics: definitions, classifications, applications and market overview; product specifications; manufacturing processes; cost structures, raw materials and so on.Then it analyzed the world's main region market conditions, including the product price, profit, capacity, production, supply, demand and market growth rate and forecast etc.In the end, the report introduced new project SWOT analysis, investment feasibility analysis, and investment return analysis.The major players profiled in this report include:Company ACompany BCompany CTo Get Full Report Click Here @ https://www.radiantinsights.com/research/global-artificial-material-market-research-report-2019-2023The end users/applications and product categories analysis:On the basis of product, this report displays the sales volume, revenue (Million USD), product price, market share and growth rate of each type, primarily split into-Type AType BType COn the basis on the end users/applications, this report focuses on the status and outlook for major applications/end users, sales volume, market share and growth rate of Artificial Material for each application, including-Application AApplication BApplication CAbout Radiant InsightsRadiant Insights is a platform for companies looking to meet their market research and business intelligence requirements.We assist and facilitate organizations and individuals procure market research reports, helping them in the decision making process.We have a comprehensive collection of reports, covering over 40 key industries and a host of micro markets.
Enterprise tech giants have been hiring aggressively to meet growing demand in corporate IT. Propelled by the rise of the cloud and cutting edge technologies, such as AI and big data analytics, major companies are looking to fill roles that typically pay six-figure salaries. The tech jobs including engineers, data scientists, developers, project managers, and experts in cybersecurity. Oracle offered a senior product management strategy director a salary of $228,000 $336,000. VMware hired a product engineering director with a salary of $290,000 Some are top management posts such the senior VP for human resources IBM hired with a salary of $525,000 Here's a survey of what Oracle, IBM, Dell, SAP, VMware, Workday, ServiceNow and Cisco pay new hires, based on disclosure data for permanent and temporary workers filed with the US Office of Foreign Labor Certification in 2019. Click here for more BI Prime stories. Enterprise tech is going through big changes with the rise of the cloud, and the attendant interest in cutting edge technologies like AI and data analytics.  So it's not surprising that the biggest names of corporate IT are paying big bucks for top talent in this market. Business Insider analyzed the US Office of Foreign Labor Certification's 2019 disclosure data for permanent and temporary foreign workers to find out what eight major players in enterprise tech — Oracle, IBM, SAP, Cisco, Dell, VMware, ServiceNow and Workday — pay tech talent in key roles including engineers, developers and data scientists. Companies are required to disclose information, such as salary ranges, when they hire foreign workers under the H1-B visa program, giving insight into what these major companies are willing to shell out for talent. Here's how much these top enterprise technology companies paid employees hired in 2020:SEE ALSO: The new chief marketing officer of Oracle talks about leaving Amazon, and says that Larry Ellison's big cloud offensive has 'parallels' to the early days of AWS SEE ALSO: VCs say that these 29 companies are the top startups in the booming big data industry SEE ALSO: Experts predict 15 gigantic tech mergers we could see in a recession, from Amazon buying Oracle to IBM buying Dell Oracle hired a senior product management strategy director with a salary of $228,000 $336,000. Oracle, one of the most dominant companies players in enterprise software, is making an aggressive bid to become a bigger player in the cloud — a market dominated by Amazon Web Services and Microsoft Azure. Based on federal labor data, the Silicon Valley company has hired aggressively this year for key roles, including dozens of applications developers, software developers and product development strategy managers.   Here are some of Oracle's recent hires from 452 approved visa applications, and how much they're paid: Senior director of product management/strategy (California): $228,000 to $336,000 a year Product development strategy manager (California): $169,000 to $250,000 Applications developer (California): $169,000 to $250,000 Software developer architect (California): $161,000 to $290,000 Software developer (California): $157,000 to $250,000 Technical analyst (Utah): $59,000 to $89,000 Technical analyst (Illinois): $57,000 to $80,000 IBM hired a senior VP for human resources with a salary of $525,000. When IBM's new CEO Arvind Krishna took over in May, he unveiled a bold strategy for dominating the hybrid cloud market — the industry term for a combination of public clouds like Amazon Web Services with a company's own data centers — which Big Blue projects will eventually be worth $1.2 trillion. IBM's hiring push has been focused on bringing in more application developers and architects, data specialists and scientists, software developers, various technical roles, including test specialists and a few top executives. Here are some of IBM's recent hires from 1,876 approved visa applications, and how much they're paid: Senior vice president for human resources (New York):  $525,000 Software developer (New York): $223,000 Senior software engineer (Massachusetts): $206,000 Data scientist (New York): $148,000 Application Developer (Arkansas): $54,000 to $78,000 Application Developer (Ohio): $55,000 to $96,000   VMware hired a product engineering director with a salary of $290,000. VMware's virtualization software made it a key player in enterprise tech, especially with the rapid growth of the cloud. The Silicon Valley giant has been beefing up its technical staff employees and has been hiring a lot of product designers and managers and staff engineers. One of the company's top hire is for a product engineering director position. Here some of VMware's recent hires from 717 approved visa applications and how much they're paid: Director of product engineering (California): $290,000 Director of user experience (California): $261,000 Staff engineer (California): $270,000 Manager of R&D (California): $210,000 Data scientist (Massachusetts): $184,000 Technical staff (Georgia): $74,000 Technical support engineer (Colorado): $77,000   SAP hired a senior development manager with a salary of $178,000 to $303,000. SAP is a major enterprise software vendor, specializing in databases, that's making an aggressive bid to expand its presence in the cloud. The company has focused its hiring on bringing in more support engineers, developers, developer architects, development managers and business process consultants. Here are some of SAP recent hires based on 393 approved visa applications and how much they're paid: Senior development manager (Pennsylvania): $178,000 to $303,000 Business process principal consultant (California): $160,000 to $272,000 Business process principal consultant (Georgia): $130,000 to $220,000 Data scientist (California): $92,000 to $156,000 Development architect (Arizona): $124,000 Developer (Pennsylvania): $69,000 to $116,000 Developer (California): $82,000 to $139,000     Dell hired a senior principal software engineer with a salary of $185,000. Dell has been trying to pivot away from its historic focus on servers, and to a more software-and-services-centric approach to enterprise tech as a way of carving out a bigger piece of the enterprise tech market. The Texas tech giant emerged as a heftier publicly-traded company two years ago, in the wake of its 2016 megamerger with EMC and its subsidiary VMware. The company's hiring has focused mainly on software engineers and product marketers. Here are some of Dell's recent hires based on 472 approved visa applications and how much they're paid: Vice president for strategic planning (Illinois): $330,000 Senior Principal Software Engineer (California): $185,000 Senior software engineer (Texas): $104,000 Director of IT architecture (Texas): $180,000 Business intelligence analyst (Texas): $55,000       Cisco hired an engineering director with a salary of $170,000 to $324,000. Cisco has been riding a wave of stronger demand for networking equipment due to the coronavirus crisis and the rise of the remote workforce. Like other traditional enterprise tech players, Cisco has also been adapting to the rise of the cloud. The Silicon Valley company has focused on hiring software and hardware engineers, user experience designers and product managers. Here are some of Cisco's recent hires based on 695 approved visa applications and how much they're paid: Engineering director (California): $170,000 to $324,000 Software development director (California): $194,00 to $277,000 Technical solutions architect (New Jersey): $180,000 to $251,000 Technical solutions architect (Florida): $198,000 to $254,000 Software quality assurance engineer (Arizona): $68,000   ServiceNow hired a machine learning engineer with a salary of $155,000 to $210,000. ServiceNow has also seen robust growth in the coronavirus crisis and the sudden pivot to remote work with boosted demand for its cloud automation and workflow platform. CEO Bill McDermott recently told Business Insider that the Silicon Valley giant has actually expanded its workforce by 20% since the crisis began. ServiceNow said it has hired 360 tech interns since the pandemic escalated in March. It has also been hiring a lot of engineers, including experts in AI and machine learning. Here are some of ServiceNow's recent hires based on 225 approved visa applications and how much they're paid: Machine learning engineer (California): $155,000 to $210,000 Senior mobile developer (California): $132,000 to $165,000 Senior software engineer (California): $132,000 to $140,000 Data analyst (California): $72,000 Performance support engineer (Florida): $70,000   Workday hired a senior principal software development engineer with a salary of $205,000 to $308,000. Workday is a major cloud player whose platform enables businesses to manage company finances and human resources. The Pleasanton, California-based company was one of the major tech companies to offer one-time bonuses to employees to offset the impact of the coronavirus crisis. Workday has hired mostly applications and development engineers, with some emphasis on AI and machine learning. Here are some of Workday's recent hires based on 117 approved visa applications and how much they're paid: Senior principal software development engineer (California): $205,000 to $308,000 Principal machine learning engineer (California): $179,000 to $269,000 Software development engineer (California): $118,000 to $173,000 Software application engineer (California): $119,000 to $173,000 Automation engineer (California): $119,000 to $161,000
Business Insider compiled a list of the people leading the most innovative and ambitious tech projects at Wall Street's biggest firms. We asked Wall Street players and industry insiders who's spearheading the most cutting-edge tech initiatives.  The list includes eight people who are heading up teams or projects at a range of the largest banks, hedge funds, asset managers, and exchanges.  Click here for more BI Prime stories.  This story was originally published in September 2019. Take a quick scan of the headlines on any given day, and it might seem as if startups are driving the most interesting tech developments on Wall Street.  It's a fair assumption, as venture capital money continues to pour into fintechs and even the biggest banks are getting in on the funding action.  However, for all the talk of large financial firms being slow to innovate and adapt to changing times, the top players have still managed to create their own cutting-edge projects in-house.  Read more: 60 fintechs that are set to take off in 2020, according to top VCs and investors Business Insider canvassed the most powerful firms on Wall Street — including banks, hedge funds, asset managers and exchanges — as well as other insiders to discover who exactly is leading the most innovative projects and teams at the biggest players. Here are the eight names that emerged and the ambitious projects they're working on, including massive tech integrations and building out entirely new banks. Ali Villagra, global head of Citi Velocity As Wall Street pushes for more simplification and returns to a world of bundled offerings, Villagra and Citi's Velocity institutional trading platform are in prime position for continued success. A combination of web-based analytics that cover everything from stocks to municipal bonds make Citi Velocity an ideal product for an increasing amount of investors looking for a one-stop shop.  Villagra, who joined Citi after graduating Dartmouth in 2001 as an analyst looking at debt capital markets, has spent the past nine years building out Citi Velocity. In August, she took over as its global head.  A big part of Villagra's job is staying ahead of the curve to meet client's evolving needs. Citi Velocity's push into API offerings is a prime example of that, and further indication of Wall Street's obsession with data. APIs allow investors to more easily connect data streams to applications.  Villagra also has other ways of staying up-to-date on the latest innovations, as she serves as the chairman of the board of FINOS, an industry group which supports the use of open source in financial services.  David Woodhead, technical strategy lead for BlackRock's Aladdin Studio What's one of the best ways to keep customers happy with your product? Give them the power to tweak it as they see fit.  That's what Woodhead is helping investors do with one of BlackRock's crown jewels — its Aladdin investment management platform. Woodhead leads the technical strategy for Aladdin Studio, a suite of tools allowing engineers to open up the end-to-end operating system that has long been one of the most-prized technology assets of the nearly $7 trillion asset manager.  Currently, more than 3,000 developers are using Aladdin Studio, working on investment research, analytics, and the automation of day-to-day processes within Aladdin. With an increased focus on data on Wall Street and a workforce that has the technical ability to take matters into their own hands, Aladdin Studio has proven to be a valuable tool for many.  Recently, Woodhead's team has worked to grow Aladdin Studio even bigger thanks to a wider adoption of open-source technology. The result has allowed users to automate repetitive tasks with the Python programming language and create more AI-based tools.  Read more: BlackRock execs lay out how its $1.3 billion eFront deal is setting up Aladdin to crack into a massive alternative-investment opportunity Hari Moorthy, partner at Goldman Sachs Moorthy is tasked with building out a business from scratch for Goldman Sachs, but it's likely not the one you've heard of. Marcus, Goldman's consumer-finance offering, has garnered plenty of media attention since launching in 2016, but Moorthy' work building out a commercial bank could end up being a bigger business for Goldman.  Moorthy, who returned to the bank in 2018 as a partner after serving as a managing director at JPMorgan for four years, has been tasked with building out a payments business to help corporates manage money. As with Marcus, Moorthy's work represents a departure from what has long been the bank's bread and butter — mergers and acquisitions and helping company's raise money. Moorthy has his work cut out for him, as commercial banking is dominated by sprawling existing businesses at two of Goldman's biggest rivals: JPMorgan and Citigroup. However, Goldman certainly hasn't been afraid to put resources behind the effort. In February, the Financial Times reported Goldman had hired 100 employees to work on the project.  Read more: Goldman Sachs just announced its first partnership for transaction banking as it looks to build a new $1 billion business moving money around the world Matthew Granade, chief market intelligence officer at Point72 Asset Management As Point72 Asset Management's chief market intelligence officer, Granade has the difficult task of leading the team responsible for combing through huge amounts of data to find information that the hedge fund's portfolio managers and analysts can turn into trades.  That's no small undertaking in any case, but it's especially difficult considering the fact that Point72, which manages $14 billion in assets, prides itself on being one of the most sophisticated firms when it comes to its digestion and analysis of data.  Granade, who has been at Point72 since 2015 and also spent more than five years at rival Bridgewater Associates, isn't just focused on the quantitative side. He also leads Point72's "person + machine" strategy, which includes a mixture of both humans and algorithms. The idea behind the hybrid approach is to combine the strengths of both sides to create the best investment opportunities. Read more: Point72, Renaissance Technologies, and Millennium are trying to make quant strategies work in bond markets. Here's why their nascent credit-trading teams face an uphill battle. Debra Herschmann, head user experience at JPMorgan's corporate and investment bank For all the focus around technology making trading faster and smarter, there is still something to be said for how good a product looks and how easy it is to use.  Herschmann's purview is exactly that, as she leads the digital experience design team for JPMorgan's corporate and investment bank. Herschmann came to JPMorgan in 2016 after spending nine years at Goldman Sachs, most recently serving as the head of corporate and investment bank user experience.  At JPMorgan, Herschmann has grown her team from 20 to 125 in the past two years and is involved in more than 60 projects across the corporate and investment bank.  Recent accomplishments include making Algo Central, JPMorgan's algorithmic execution tool, easier to follow and use via data visualization techniques. Same goes for Activism Insights, a tool meant to help investment bankers predict the influence of activist investors. Designers created a framework to reduce the time required by users to gather insights and analysis from the tool.  Read more: JPMorgan is hiring to grow a team that designs tech used by its bankers and clients — and it shows the huge impact fintech is having on Wall Street Chris Woolley, director of trading at Man Group As financial markets become ever-more complex — with investors trading in new ways and on a growing number of venues — the importance of being able to execute trades efficiently is critical. Enter Woolley, who serves as the director of trading at Man Group, a role that includes leading the Adaptive Intelligent Routing (AIR) project.  AIR uses machine learning to understand the best route for a trade, tapping into historic trade and market data to help improve the firm's ability to execute at the lowest possible cost. Doing so also allows traders to focus on more complex trades, such as those done in the over-the-counter space, which are typically harder to execute.  AIR was initially implemented in financial futures in 2017, and Woolley has been tasked with expanding it across different financial products. Last year, AIR was deployed in cash equities and foreign exchange. Next up for the group is credit.  Read more: The world's biggest hedge funds like Bridgewater are blending quantitative and fundamental trading. Here's why it's gaining hype on Wall Street. Ari Studnitzer, managing director for technology and product management at CME Group Tech integrations are tricky under any circumstance, but Studnitzer's task at CME Group is particularly impressive. Following CME Group's $5 billion acquisition of NEX back in November 2018, Studnitzer is leading a team focused on integrating BrokerTech and EBS, venues for trading US treasuries and foreign exchange, respectively, onto the larger CME Globex system.  That will create a single place to transact in futures, options, cash and OTC products. Even more importantly, by creating a one-stop shop, the project has the opportunity to create cross-asset savings, whether it be in data, clearing, or other areas. Studnitzer, who has been with CME since 2002, also has a hand in the newest potential technology out of the exchange, as he manages CME Group's tech labs. One specific area of interest for Studnitzer has been his work creating CME's corporate strategy around cloud usage, both for data and applications.  Read more: From Deutsche Bank to CME, Google Cloud has nabbed a string of big financial clients. Here are 3 ways it's making its pitch to win over Wall Street. Jonathan York, Bridgewater's chief architect and head of product for client service technology York has spent the better half of a decade working on Bridgewater's client-facing platforms and technology. The goal is to offer up the best data, analytics and visualization tools to the clients of the firm, which manages $150 billion in assets.  Analytics, in particular, has been an area of focus for York and his team. Investors are eager to make sense of the swaths of data available to them, and Bridgewater is able to do that thanks to a personalized and secure web channel they can access content through.  York's team will also look to continue to improve the digital experience of its clients, as it aims to make the experience as customizable as possible. No stranger to creating tools and systems geared to a customer, York spent time at vendor SunGard and ratings agency S&P before joining Bridgewater in 2013. 
Companies that use Microsoft Search, the Bing-powered search platform designed to sniff out internal corporate information, can save between $15 million and $43 million over the course of three years, Microsoft claimed.Microsoft made this assertion – backed by analysis conducted by Forrester on Microsoft's dime – earlier this year, but reinforced it this week when it cited the research firm's report after it made search one of the five reasons that purportedly gave Edge a, well, edge over Chrome in the battle for best corporate browser.[ Related: FAQ: What the new Edge offers the enterprise ] "Previously, if your organization wanted to standardize on a single modern browser for use across all platforms, your only option was Chrome," Brad Anderson, the company's top executive in its Microsoft 365 group, wrote in an Aug. 4 post to a company blog. (That admission-of-sorts was remarkable on its own, as to Computerworld's knowledge, Microsoft has not ceded such before.) But the new Edge, the one Microsoft released in a stable form only in January, has five advantages, in Anderson's eyes, over Google's über-dominant browser – even when both were built atop a foundation laid by the open-source Chromium.To read this article in full, please click here
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It's been quite a week for Android — a week of two very different, equally important new narratives. And while the stories appear to be wholly about hardware, the tales actually tell us a lot about the state of the Android ecosystem and the philosophies of two of its most influential players.On Monday, Google announced its first new self-made phone of the year — the long awaited (and long delayed) Pixel 4a. The device costs $349 and is a decidedly utilitarian, midrange model that's about as far from flashy as a phone can be.To read this article in full, please click here
Staff Selection Commission SSC , New Delhi and Regional of Pan India Are Recently Invited Online Application Form for Delhi Police Constable vacancy 2020 of Constable in Delhi Police .Those Candidates Are Interested to Following Vacancy Can Apply Online.To read more click here:-  http://naukrigurug.in/delhi-police-constable-vacancy-2020-apply-online-at-naukrigurug-in/730/
It’s no surprise that AI has a carbon footprint, which refers to the amount of greenhouse gases (carbon dioxide and methane, primarily) that producing and consuming AI releases into the atmosphere. In fact, training AI models requires so much computing power, some researchers have argued that the environmental costs outweigh the benefits. However, I believe they’ve not only underestimated the benefits of AI, but also overlooked the many ways that model training is becoming more efficient. Greenhouse gases are what economists refer to as an “externality” — a cost borne inadvertently by society at large, such as through the adverse impact of global warming, but inflicted on us all by private participants who have little incentive to refrain from the offending activity. Typically, public utilities emit these gases when they burn fossil fuels in order to generate electricity that powers the data centers, server farms, and other computing platforms upon which AI runs.To read this article in full, please click here
Apple CEO Tim Cook likes to predict his company will be remembered for its achievements in health, but if COVID-19 has generated anything positive it must be the acceleration of digital healthcare. Can Apple respond?Remote healthcare comes of age While there’s nothing to replace the experience of a face-to-face consultation with a medical professional, initial enquiries can be made remotely, and we’ve seen a huge upswing in that tactic since the pandemic struck. In France, for example, tele-consultations accounted for 28% of all consultations in April. That’s up from just 0.1% in March.  To read this article in full, please click here
  Sling is one of the most affordable cord-cutting services on the market, offering two packages —  Orange and Blue — with 30+ live channels starting at $30 a month or combined for $45 a month. Orange offers the Disney Channel and ESPN, while Blue offers a slate of Fox channels, NBC, Bravo, and Discovery. Both Orange and Blue offer CNN, TBS, Food Network, and BBC America. You can also add on multi-channel packages, like Sports Extras, Kids Extras, or News Extras, starting at $5 a month. Premium add-ons, like Showtime, Starz, and Epix, are also available for an additional monthly charge.  If you're new to Sling TV, you can receive a free three-day trial when you sign up. Here's a complete breakdown of the channels offered on each Sling package.    If you're hoping to get the most bang for your buck once you cut the cord with your cable subscription, Sling is one of the most affordable live streaming services on the market. You can read our full Sling TV review here. The service has two packages with over 30 channels starting at just $30 a month. Though you may make some compromises in the user interface department — it's not as pretty or as intuitive as some other streaming services out there — the amount of channels offered is just as good as its competitors. But Sling's website makes it a bit difficult to compare services and ensure you'll be getting the channels you're after, so we've broken down exactly what you'll get with each package and all the add-ons you can include to enhance your channel offerings. Updated on 8/5/2020 by Steven Cohen: Revised details for Sling's current free trial offer. Added Kartoon Channel! to premium add-ons. Added a link to our Sling TV review.  The two main packages — Sling Orange and Sling Blue — offer 30+ channels for $30 a month, or $45 combined Sling's two main offerings are Sling Orange and Sling Blue, each available to stream for $30 a month. For the most part, the channels largely overlap between the two, but there are a few key differences that might cause you to choose one over the other. Disney and ESPN are included with Sling Orange. You don't get them with Sling Blue, but in their place, you'll get a slate of Fox-owned channels including FX, Fox Sports 1, National Geographic, Bravo, TLC, and Discovery. Blue also comes with NBC and its local affiliates, but only if you live in select markets — more on that later. The channels that overlap on both Orange and Blue include standouts like Food Network, Lifetime, CNN, and the History Channel. If you're keeping up with the newest season of "American Horror Story" on FX, but you absolutely can't live without "SportsCenter" on ESPN, you might want to combine the two packages for $45 a month, giving you access to all 50+ channels Sling offers over the two services. Sling Orange doesn't offer any local channels at all, so if you're hoping to catch your local nightly news, Sling Blue is the way to go. Blue offers local channels from NBC and Fox, but only in select cities. If you live in any of the following Designated Market Areas, you'll have access to both your local NBC and Fox affiliates: New York; Philadelphia; Chicago; Washington, DC; Dallas/ Ft. Worth; Los Angeles; and San Francisco/Oakland/San Jose. For a full list of markets supported by each station, check out the Sling website.  If you live outside any of the supported regions and you're really attached to your locals, you'll have to find another way to access those networks. Sling actually offers a solution for this via a special bundle it provides with an antenna and an AirTV 2. This bundle is available for new subscribers who prepay for three months of Sling service. The antenna allows you to pick up local channels via over-the-air (OTA) broadcasts. The AirTV 2 then allows you to integrate those channels with the Sling app on several supported devices. There are plenty of add-ons starting at $5 a month if you're looking for specific genres or channels If you want to further enhance your channel selection, Sling offers a slate of genre-based add-ons starting at $5 a month. Each add-on, like Kids Extras, Sports Extras, and Lifestyle Extras, offers a mini-bundle of channels for an additional charge. Sling offers seven of these mini-bundles, which they'll package together and throw in 50 hours of DVR service for just $20 a month, a $20 savings compared to buying them separately. Though HBO is no longer offered, there are still several premium add-ons you may want to tack onto your service. For $10 a month, you'll get a slate of nine Showtime channels — perfect if you want to stay up to date with the new season of "The L Word: Generation Q." Sling also offers a Starz package for $9 a month and an EPIX package for $5 a month. If you're using Sling a la carte, the monthly charges per add-on can increase your rates pretty quickly, but if you're happy with its baseline Orange or Blue offerings, Sling is incredibly cost-efficient.   See below for a full breakdown of all Sling's channel offerings and add-ons, and click here to sign up and start streaming live TV. Sling Orange Sling Blue Both Orange and Blue Sports add-ons Comedy add-ons Kids add-ons News add-ons Lifestyle add-ons Hollywood add-ons Heartland add-ons Showtime add-ons Epix add-ons Starz add-ons Other premium add-ons Sling Orange Sign up for Sling here The following channels are included: Disney Channel ESPN ESPN2 ESPN3 Freeform MotorTrend A&E  TNT AMC HGTV CNN TBS Comedy Central History Channel IFC Food Network BBC America Investigation Discovery Travel Channel Cartoon Network EPIX Drive-In Lifetime Viceland AXS TV Fuse  Newsy Bloomberg Television Cheddar Local Now Comet  Stadium Sling Blue The following channels are included: USA AMC Bravo Discovery Channel FOX NBC FX TLC NBC Sports Network MSNBC Fox News Channel Fox Sports 1 Nick Jr. SYFY National Geographic BET truTV E! Paramount Network A&E  TNT HGTV CNN TBS Comedy Central History Channel IFC Food Network BBC America HLN Investigation Discovery Travel Channel Cartoon Network Epix Drive-In Lifetime Viceland AXS TV Fuse  Newsy Bloomberg Television Cheddar Local Now Comet Stadium Both Orange and Blue The following channels are shared between the Orange and Blue plans: A&E TNT AMC HGTV CNN TBS Comedy Central History Channel IFC Food Network BBC America Investigation Discovery Travel Channel Cartoon Network EPIX Drive-In Viceland AXS TV Fuse Newsy Bloomberg Television Cheddar Comet Stadium Sports add-ons ($10/month if Blue; $10/month if Orange) The following channels are included with Sling Orange: ACC Network  ACC Network Extra Longhorn Network  ESPNU ESPNews SEC Network  SEC Network+  MLB Network MLB Network Strike Zone Tennis Channel NBA TV Pac-12 NHL Network beIN Sports Outside Television The Following channels are included with Sling Blue: FS2  Golf Channel Olympic Channel  MLB Network MLB Network Strike Zone Tennis Channel NBA TV Pac-12 NHL Network beIN Sports Outside Television Big Ten Network (coming to Sling ahead of the 2020 college football season) Comedy add-ons ($5/month if Blue; $5/month if Orange) Sign up for Sling here The following channels are included: CMT GSN Logo MTV MTV2 Revolt TV Land Paramount Network (already included in Sling Blue base channels) truTV (already included in Sling Blue base channels) Kids add-ons ($5/month) The following channels are included: Disney Junior (not included if you have Sling Blue)  Disney XD (not included if you have Sling Blue)  Nick Jr. (already included in Sling Blue base channels) NickToons TeenNick Boomerang BabyTV duckTV News add-ons ($5/month) The following channels are included: CNBC (not included with Sling Orange)  Fox Business (not included with Sling Orange)  NDTV 24x7 (not included with Sling Orange) HLN (already included in Sling Blue base plan) NewsMax Science Channel BBC World News Weather Nation Euronews News18 RT America CGTN Law & Crime Network Lifestyle add-ons ($5/month) The following channels are included: Oxygen (not included if you have Sling Orange) BET (already included in Sling Blue base channels) Cooking Channel DIY FYI Hallmark Movies & Mysteries Hallmark Channel Hallmark Drama Lifetime Movies VH1 WE TV  Z Living HD Hollywood add-ons ($5/month) Sign up for Sling here The following channels are included: FXX (not included if you have Sling Orange)  FXM (not included if you have Sling Orange)  Cinemoi HDNet Movies REELZ SundanceTV Turner Classic movies Heartland add-ons ($5/month) The following channels are included: Nat Geo Wild (not included if you have Sling Orange)  World Fishing Network RIDE TV Sportsman Channel American Heroes Channel Destination America Outdoor Channel RFD-TV PixL The Cowboy Channel Pursuit Great American Country Showtime add-ons ($10/month) The following channels are included: SHOWTIME SHOWTIME 2 SHOWTIME Beyond SHOWTIME Extreme SHOWTIME Family Zone SHOWTIME Next SHOWTIME Showcase SHOWTIME West SHOWTIME Women EPIX add-ons ($5/month) The following channels are included: EPIX EPIX 2 EPIX Hits STARZ add-ons ($9/month) Sign up for Sling here The following channels are included: STARZ STARZ Comedy STARZ Edge STARZ Encore STARZ Kids and Family STARZ West Other premium add-ons (monthly price varies) The following channels are included: NBA League Pass: ($28.99/month) NBC Team Pass: ($17.99/month) CuriosityStream: ($3/month) UP Faith & Family: ($5/month) Hopster: ($5/month) PANTAYA: ($6/month) Stingray Karaoke: ($7/month) Dove Channel: ($5/month) Outside TV Features: ($5/month) Docurama: ($5/month) CONtv: ($5/month) Here TV: ($8/month) Cinefest: ($5/month) Cinemoi: ($3/month) Comedy Dynamics: ($5/month) DOGTV: ($5/month) Hallmark Movies Now: ($6/month) Grokker: ($7/month) The Country Network Plus: ($3/month) Magnolia Selects: ($5/month) Warrior & Gangers: ($3/month) Monsters & Nightmares: ($3/month) Kartoon Channel!: ($4/month) Stingray Qello: ($8/month) Dox: ($3/month) Echoboom Sports: ($6/month) Hi-YAH!: ($3/month) Lion Mountain TV: ($3/month) VSiN: ($4/month)
Writing things out by hand takes longer than typing it up. But that extra friction makes your brain work harder at engaging with the information. And that engagement yields better learning.  Click here for more BI Prime content.   Typing is fast.  Handwriting is slow. Weirdly, that's precisely why handwriting is better suited to learning.  Take it from research psychologists Pam A. Mueller of Princeton University and Daniel M. Oppenheimer of the University of California, Los Angeles, who did a fascinating study investigating just how terrible laptops are for note-taking in classrooms.  Earlier studies have argued that laptops make for poor note-taking because of the litany of distractions available on the internet, but their experiments yielded a counterintuitive conclusion: Handwriting is better because it slows the learner down.  By slowing down the process of taking notes, you accelerate learning.  It works like this. If a skilled typist (also known as an American millennial or Gen Z) is sitting in a meeting, he or she will be able to write down almost every word said. And yet: that transcription process doesn't require any critical thinking. So while you're putting the words down on the page, your brain doesn't have to engage with the material. As learning science has discovered, if you're not signaling that the material is important to your brain, it will discard the lecture from memory for the sake of efficiency.  But if you are taking notes by hand, you won't be able to write down every word the speaker says. Instead, you'll have to look for representative quotes, summarize concepts, and ask questions about what you don't understand. This requires more effort than just typing every word out — and the effort is what helps cement the material in your memory. The more effort you put into understanding something, the stronger signal you're giving your brain that it's worth remembering. Mueller and Oppenheimer conclude that for students, "transcrib[ing] lectures verbatim rather than processing information and reframing it in their own words is detrimental to learning." The caveats Critics of the study, and others like it, say that its findings are too mixed to be considered definitive. Rebecca Sullivan, a doctoral candidate at Columbia University, points out that the students handwriting notes didn't always outperform students typing them. "In fact, in one test given shortly after participants watched the videos," writes Sullivan, "the laptop, eWriter, and no notes group all slightly outperformed the group that had taken handwritten notes on conceptual questions. As Sullivan alludes to, the type of questions on the test also matter. Students who wrote notes by hand performed better on questions testing factual knowledge, but they did not "significantly outperform" the typing group on conceptual questions.  Finally, Sullivan points out that students rarely listen to a lecture, take notes, and then immediately take an exam; they usually have at least a night to study. And when researchers gave students the opportunity to study their notes before the test, the advantage of handwriting over typing "disappears." None of these counterpoints invalidate the overall findings of the study — that handwriting notes leads to better retention — but they do add necessary context. It is a safe bet, but not a sure bet, that writing out your thoughts will help you remember them more clearly later. The takeaway The benefits of handwriting — though it's a disappearing skill — have been documented by lots of educational psychologists, who have found that handwriting engages parts of the brain that typing neglects, especially areas associated with memory formation. For these reasons, the arguments go, kids come up with more ideas when they're writing in cursive versus typing.  So, as French psychologist Stanislas Dehaene told The New York Times, you may want to step away from the keyboard.  "When we write, a unique neural circuit is automatically activated," he said. "There is a core recognition of the gesture in the written word, a sort of recognition by mental simulation in your brain, it seems that this circuit is contributing in unique ways we didn't realize." The result? "Learning is made easier," he concluded.SEE ALSO: 'Expressive Writing' Is A Super-Easy Way To Become Way Happier Join the conversation about this story »
On May 29, Brex, a three-year-old fintech that had skyrocketed to a $3 billion valuation, laid off 62 members, or roughly 17%, of its staff.  It had announced a $150 million fundraise less than two weeks prior. Among those cut was Paul-Henri Ferrand, Brex's recently hired COO, along with senior employees on the customer experience, compliance, and marketing teams.  Insiders revealed a fast-growing company that was already grappling with employee turnover and aggressive financial targets in early 2020. Click here to read the full investigation. This story was originally published on June 10.  Early on the morning of May 29th, an email landed in the inbox of members of Brex's customer-experience team. The note, sent from a manager's address, explained how difficult the recent meeting had been and how, unfortunately, some members of the team would be let go. Those who were safe would receive a separate email, while those who would be let go would get a meeting invite, according to a recipient of the note who verbally described it to Business Insider.  The problem? No meeting had taken place yet.  The email was sent around 6:30 a.m. PST, according to one of the recipients of the note. The day was just getting underway for the team, which was spread across Brex's offices in San Francisco, Salt Lake Valley, Utah, and Vancouver. It didn't take long to understand layoffs were coming. The coronavirus had crippled much of the economy, and Brex, a startup offering corporate charge cards for early-stage companies, was no exception, despite raising $150 million a few weeks earlier at a $3 billion valuation.  A few hours later, an all-hands meeting appeared on all Brex employees' calendars. By 11 a.m. PST co-founder Pedro Franceschi addressed his 400-plus employees. Brex was laying off 62 people. Business Insider talked to eight current and former employees to learn more about the run-up to the layoffs and how the cuts went down. In July, Brex added FDIC insurance to its bank account-like Brex Cash service. The fintech also announced Katie Biber, who spent time at Airbnb and Thumbtack, had joined as its chief legal officer. To read the full story, which is exclusive to BI Prime subscribers, click here.SEE ALSO: Read the full memo Airbnb CEO Brian Chesky just sent to staff announcing 1,900 job cuts. It lays out severance details and which teams are getting hit the hardest. SEE ALSO: Silver Lake has been plowing money into bets like Airbnb, Twitter, and Waymo. Here's a look inside why it's being called the Warren Buffett of tech. SEE ALSO: 4 top VCs explain why Stripe, Square, and Finix are going to be big winners in a post-COVID-19 world Join the conversation about this story » NOW WATCH: Pathologists debunk 13 coronavirus myths
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Hello and welcome to Trending, Business Insider's weekly look at the world of tech. I'm Matt Weinberger, deputy tech editor out of our San Francisco bureau, filling in for Alexei Oreskovic while he's on vacation. If you want to get Trending in your inbox every Wednesday, just click here. The clock goes tick-tock for TikTok Hello, and welcome to Trending, the Business Insider tech newsletter. As you may have already noticed, I'm not Alexei Oreskovic, your usual host — I'm Matt Weinberger, deputy tech editor out of our San Francisco bureau, filling in for Alexei while he takes some well-deserved time off.  In my day job, I oversee our enterprise tech coverage, which encompasses cloud computing, artificial intelligence, open source software, and productivity (shameless plug: you can read all about it on Hyperscale, my enterprise tech newsletter, which publishes via LinkedIn on Fridays). So imagine my surprise when Microsoft — the single largest company in the enterprise sector — suddenly and unexpectedly found itself inserted into the saga of Chinese-owned TikTok, the hottest consumer app in who knows how many years. As you've probably heard by now, Microsoft is in talks to buy up TikTok, or at least its American operations, in a deal likely to be worth many billions of dollars. Microsoft has said that it expects those talks to be completed, one way or the other, by September 15th. President Donald Trump has upped the pressure by saying that he intends to ban TikTok in the United States entirely if the app isn't owned by an American company by that date (and that the US should get a cut of the sale, which is generally not how that works). A brief Q&A on Microsoft/TikTok I won't pretend to be an expert in international trade or China relations, but I am pretty familiar with Microsoft and how it operates. While nothing is set in stone and another buyer could swoop in, Microsoft seems like the most likely buyer, not least because it has the cash to spare and because it's so far avoided the worst of the antitrust scrutiny that rivals like Google and Facebook now find themselves under.  Therefore, I've taken the liberty of throwing together a quick FAQ on what Microsoft might be thinking: Q: This is a weird deal, right? A: On the face of it, it's super weird. But, if you dig a little bit deeper — well, it's still super weird, but starts to make a little bit more sense.  Q: Isn't Microsoft all about cloud computing and Microsoft Teams and all that kind of thing these days? A: Sure is. Under CEO Satya Nadella, Microsoft has seen a tremendous bull run, thanks almost entirely to its focus on products like the Azure cloud platform and Office 365 productivity suite. In fact, Microsoft recently shuttered most of the Microsoft retail stores and the Mixer live-streaming service, a rival to Amazon's Twitch, in a move to make sure the company stayed on target. The Xbox game console is Microsoft's last major consumer brand. Q: So where does TikTok fit into that master plan? A: Honestly, it probably doesn't.  Q: Wait, but... A: The best and most educated guesses hold that Microsoft sees TikTok as a once-in-a-lifetime chance to win over an entire generation of fans. With an estimated 100 million mostly-younger daily active users, TikTok has a built-in audience, and the pressure from the White House to sell is expected to give Microsoft an edge in negotiations. Plus, it could be Microsoft's chance to wind the clock back and get another chance to take on Facebook and Google in online advertising. Otherwise, we'll have to wait and see. Q: So will it work? A: Great question. Nadella has largely earned the benefit of the doubt — his signature acquisitions of LinkedIn, GitHub, and "Minecraft" maker Mojang have all been very successful, and established a trend towards allowing big-money acquisitions to retain a level of independence previously thought unthinkable in the industry. But on the other hand...I already mentioned that Microsoft just shut down Mixer, right? Q: Last question: Doesn't it set a bizarre precedent for Silicon Valley in particular and American capitalism as a whole for a sitting president to get so involved in the affairs of a private company like Microsoft?  A: Great question! You're very good at asking smart questions. Keep it up. But it looks like we've run a bit long, so let's put a pin in this for now. But feel free to keep asking those sharp, sharp questions! So how did the Big Tech hearing go? The sudden news of a potential Microsoft and TikTok tie-up was only the capstone on a week that was already incredibly busy.  On Wednesday, Apple CEO Tim Cook, Amazon CEO Jeff Bezos, Facebook CEO Mark Zuckerberg, and Google CEO Sundar Pichai all testified before Congress on allegations of anticompetitive behavior. As expected, there was plenty of grandstanding, but there was also some substance there. As Business Insider's Linette Lopez writes, the execs were forced to testify under oath about allegations about Amazon's use of third-party seller data, or Facebook's history of spying on the competition.  More interesting than the hearing, however, were the internal emails released by the House Judiciary Committee as part of its investigation. With the release of documents, we got a rare insight into how these tech giants do business: Everything from an email from Jeff Bezos on the $1 billion purchase of smart doorbell company Ring, to a missive from late Apple cofounder Steve Jobs recommending the company "cut off" a developer.  As Business Insider's Becky Peterson reports, the big takeaway is that in several cases, these mega-companies bought up startups not because they wanted their technology — which they often seemed to find lacking — but because they wanted to buy their way into a market. Either way, the real capstone on the hearing came a day letter, when all four of those companies simultaneously announced their quarterly earnings on Thursday. The big earnings bonanza Apple, Google, Amazon, and Facebook all blew away their earnings reports late last week, with the stocks surging in after-hours trading.  It wasn't entirely a clean victory for all of them, however: Amazon reported a slight miss on Amazon Web Services cloud revenue, booking $10.81 billion in sales for the quarter, versus the $11.01 billion Wall Street was looking for, demonstrating slower growth than expected. Google parent company Alphabet, meanwhile, showed its first quarterly decline in revenues for the first time ever since it went public. None of this is especially surprising, given the increased reliance on services from all four companies in a stay-at-home, work-remotely kind of world. But it's a funny sort of synchronicity that all four were able to take such a victory lap just a day after being raked over the coals by lawmakers over their size and influence. Congress may be able to shame you, but it's Wall Street that pays you. Lightning round Well, that's enough out of me. Before I give up this virtual podium and turn it back over to Alexei, here are a few various other recent highlights from the Business Insider tech team: Apple will start making its own chips to enable iPhone apps to run on future Mac computers. But developers say pulling that off may not be so easy. The president of cybersecurity giant RSA explains how its $2.1 billion breakup deal with Dell will return it to its 'scrappy' startup days: 'How often do you get to do that as a 38-year-old company?' Radish wants you to binge-read romance novels, and now it has a fresh $63.2 million to pay its soap opera writers to get you hooked Sheila Bair oversaw nearly 400 bank closures during the last financial crisis. She told us her worst fear about the coronavirus crisis and explained what regulators are getting wrong this time. These two VCs were hobby Bitcoin miners a decade ago, and now they've raised $110 million for a second fund focused on cryptocurrencies and blockchain startups Thanks for reading, and if you like this newsletter, tell your friends and colleagues they can sign up here to receive it.  — MattJoin the conversation about this story » NOW WATCH: Why thoroughbred horse semen is the world's most expensive liquid
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Apple has introduced what may be the penultimate 27-in. iMac configuration powered by an Intel processor. But with Apple already talkig up plans to transition to its own silicon soon, does the iMac remain a smart buy for your business?The Apple Silicon transition thing Enterprise purchasers shouldn’t be put off that Apple intends to migrate its Macs to Apple Silicon because, for now at least, they know what they are getting with Intel-based kit – and have been promised support for Macs using processors for “years to come." While that’s a slightly opaque commitment, it should cover standard enterprise Mac usage cycles.In other words, counter-intuitive as it may sound to Mac users focused on the new,  bright and the shiny, these iMacs may make a better investment than the first-generation Apple Silicon Macs, because you know what you’re getting. And existing software and services should perform fine on these new Macs for years.To read this article in full, please click here
Indian cloud software giant Zoho is releasing six new tools to help businesses bring employees back to their offices safely, competing with existing tools from Salesforce and Microsoft. Zoho's tools are unique because of the company's international perspective, a company executive said — not to mention that they're free, unlike the tools from Salesforce and Microsoft. The product includes tools for employee wellness, contactless check-in, safety training, asset management, and more.  Click here to read more BI Prime stories. As some parts of the world start to get the coronavirus pandemic under control, businesses are looking to reopen their offices safely, increasing the need for software tools that can track employee health and train workers on new safety protocols. Salesforce and Microsoft have both released tools to help companies reopen, and now a smaller competitor —Indian software company Zoho — is releasing its own products to help businesses bring employees back to the office safely.  Zoho's tools are unique for a few reasons, said Raju Vegesna, Zoho's chief evangelist. For one, he says that because Zoho is headquartered in India it has a better perspective on what different regions need. Also, unlike Microsoft and Salesforce's products, Zoho's tools are completely free — at least until the end of the year. They also integrate with Zoho's wide breadth of products, from productivity to CRM, Vegesna said.  The tools are a continuation of the steps Zoho has already taken to help its customers through the pandemic. In March, the company released a suite of 11 free productivity tools to help companies transition to remote work. The company also put a call to businesses, schools, and public agencies to let them know that if they needed specific tools, Zoho would try to build them for free. Over the last month, many requests were around office safety.  "We said, why not generalize it and put together a lot of tools that businesses need to get back to work?" Vegesna said. The products include: tools for employee wellness, contactless check in, safety training, surveys and communication, volunteer program management, and asset management to maintain office supplies and maintenance requests.  What makes Zoho's tools unique Vegesna says that Zoho's tools are more robust than those from Microsoft or Salesforce because of how well they integrate with the rest of its products. Zoho makes email and chat tools, CRM software for sales and marketing, and human resources tools. While using the new work tools along with Zoho's other tools can make them more useful, they're still free to companies that don't use any of the its other products — users don't need any other licenses to start using them. That's in contrast to Salesforce, which has its tools priced as add-on to existing products, and Microsoft, which requires users to have an existing Power Platform license in order to use them.  Here's what Zoho's tools might look like in action: FoIf an employee has a meeting with a client, and then returns to the office, the person's calendar logs that information and sends it to the back to work tools and HR system. Then if that employee is exposed to COVID-19, the company will be able to identify who they may have come in contact with. Or, if an employee is scheduled for a business trip, the HR system can trigger an email to the employee asking them to stay home for 14 days after returning and complete safety training before they return to office. In places like the Middle East, Vegesna said business travel is slowly returning with new safety measures.  Zoho also has a low-code development platform called Zoho Creator so customers can customize apps. Since the back to work tools are built on this platform, they are easily customizable. This is similar to Microsoft, which built its tools on its Power Platform.  "If they want an additional module, they can request [it] and we can quickly build it in day or two and then pass it on," Vegesna said, "Or if they want to build it themselves, they can,"  Got a tip? Contact this reporter via email at [email protected] or Signal at 925-364-4258. (PR pitches by email only, please.) You can also contact Business Insider securely via SecureDrop.Join the conversation about this story » NOW WATCH: We tested a machine that brews beer at the push of a button
Drill-down visualizations can be a good way to present a lot of data in a digestible format. In this example, we’ll create a graph of median home values by U.S. state using R and the highcharter package. Sharon Machlis, IDG Initial graph of median home values by state (highest and lowest 10 states). Data from Zillow.To read this article in full, please click here
As your organization embraces the cloud, you may find that the dynamism and scale of the cloud-native stack requires a far more complicated security and compliance landscape. For instance, with container orchestration platforms like Kubernetes gaining traction, developers and devops teams have new responsibility over policy areas like admission control as well as more traditional areas like compute, storage and networking. Meanwhile, each application, microservice or service mesh requires its own set of authorization policies, for which developers are on the hook.To read this article in full, please click here
Manufacturing facility’s help desk software generates reports for the general manager and each department head, says a pilot fish on the scene. It’s the typical thing: Each time a ticket is opened or closed, the user requesting the work and the higher-ups all get a copy via email.One day the IT boss gets a call from one of the department managers. “I got a ticket for a tech installing a printer ribbon,” manager says.OK, says IT boss, what’s the problem?“The tech had to come back the next day and adjust the ribbon, and I got a second ticket,” manager says. “Am I going to be charged for this?”After a lot of back and forth, the department manager says, “Oh, never mind; forget about it.”To read this article in full, please click here
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Hearsay Systems allows financial advisors and insurance agents to have a more personal relationship with clients while still keeping their communication secure and compliant. CEO Clara Shih founded the company after working at Salesforce for three years and realizing that digital customer relationships often lost the personal touch that an advisor offers. Almost a decade later, Shih's startup is deepening its partnership with Salesforce, as digital personalized customer service is valued more than ever during the coronavirus pandemic.  Ther partnership will improve Hearsay's app on the AppExchange and develop more integrations and data sharing features between Salesforce and Hearsay, Shih said.  Click here to read more BI Prime stories.  When Clara Shih led product marketing for Salesforce's AppExchange for three years in the late 2000s, she saw two glaring problems: First, Salesforce's customer relationship management system lacked tools allowing agents to update a customer's profile based on personal conversations with them. Also, while sales reps often turned to social media platforms to connect with customers on a personal level, they couldn't connect those apps back to their CRM. She realized there was an opportunity to build a social selling tool that could connect the dots on those two opportunities, so she left Salesforce in 2009 to found Hearsay Systems, a startup that makes digital communication software for the financial services industry.  Now, almost a decade later, as the coronavirus pandemic makes personalized digital customer service more important than ever, Shih's startup is partnering with her former employer.  While Hearsay already had an app on Salesforce's AppExchange, the two company are now working together to develop additional integrations, and Salesforce Ventures poured some fresh funding into the startup. Shih declined to share the amount of the investment, though Hearsay previously raised $51 million at a $175 million valuation, according to PitchBook, from investors like Sequoia and NewView capital.  In financial services, agents and advisors rely on cultivating personal relationships with their customers. While self service tools like chatbots are increasingly popular, they often don't actually drive customer loyalty, Shih said.  "No one ever switches from Bank of America to Wells Fargo because Wells Fargo has a better chatbox," Shih said. "But on the advisor side, that happens all the time. People follow their advisor from company to company."  However, it's often challenging for individual advisors to take insights from their one-on-one conversations and make them useful to other parts of the firm: Because all of their communication deals with finances, it's sensitive and needs to be protected. That's where Hearsay comes in. Agents can use Heresay's tools to change settings or leave actionable notes based on conversations that they've had with customers, that coworkers in other parts of the business can read without seeing the nitty-gritty details of the conversations. "The real people that we serve are the insurance agents and the financial advisors who are in what we call the 'last mile,'" Shih told Business Insider. "The reason this is important, especially in the last five months, is that the relationship in the last mile is really special. It's only in the last mile that clients feel comfortable sharing."  Using technology to create personal relationships with customers People rely on financial advisors to manage their money, estates, wills, retirement, and many other potentially life-altering matters. During tough situations, digitization itself can often do more harm than good, Shih said. For example, someone who just lost a parent and has to manage their finances and estate would rely on a financial advisor during that process. Hearsay's tools allow the advisor to communicate with the client securely via text or voice chat, and track those conversations in the customer relationship management software. That's where it's real value-add comes in: Using Hearsay, an agent can leave notes to make sure sure that their conversations are informing the way the rest of a bank or management firm interacts with that customer. For example, as the customer is dealing with a difficult process, it would be inappropriate for the marketing team to send them targeted emails about other services, Shih said. Hearsay's product can prevent such snafus.   Hearsay's partnership with Salesforce will let agents and advisors will make it easier for information to be communicated to other departments. That doesn't mean the entire company would be able to see a customer's personal information, Shih said. But it could allow an agent to turn off marketing emails for a customer, for example.  "So much of the value in enterprise software is actually not about adding more technology," Shih said. "It's about making sure that the technology [customers] have is connected." The partnership also lets Salesforce deepen its industry specific strategy Given that Hearsay's tools are targeted towards the financial services industry, Shih sees the partnership as allowing Salesforce to deepen its commitment to its industry specific sales and product strategy. Salesforce acquired Vlocity earlier this year and named its leader — David Schmaier — as CEO of Salesforce Industries in June.  Partnership like this one with Hearsay help Salesforce unlock a "last mile of value" for customers in regulated industries, Bill Patterson, Salesforce's executive VP and general manager of CRM, said in a video blog.  Salesforce and Hearsay have a number of joint customers including Prudential, Fidelity, Morgan Stanley, New York Life, Liberty Mutual, Barclays, and TD Ameritrade. Got a tip? Contact this reporter via email at [email protected] or Signal at 925-364-4258. (PR pitches by email only, please.) You can also contact Business Insider securely via SecureDrop.Join the conversation about this story » NOW WATCH: Pathologists debunk 13 coronavirus myths
Mozilla today announced a new defense against advanced tracking tactics that it will be switching on in Firefox 79 starting immediately and pushing out to the remaining user base during the next few weeks.Calling the improved technologies and techniques Enhanced Tracking Protection 2.0 – Mozilla said that ETP 2.0's primary job is to block redirect tracking, also known as bounce tracking.[ Related: 9 steps to lock down corporate browsers ] Trackers have been exploiting a loophole of sorts to continue following users browsing with Firefox, which enabled its first-generation ETP by default in June 2019. ETP takes a hands-off approach for first-party cookies – those tied to the site being browsed – because to do otherwise would break many of those websites or require users to, say, log in each time they returned.To read this article in full, please click here
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