There were days when ERP solutions were meant only for fortune 500 companies.But those days are gone long back.Now, there is a stiff competition among the ERP solution providers to offer tailored solutions, especially to this niche sector of small and medium business enterprises.This is the perfect time for the small and businesses to take the advantage of the Enterprise Resource Planning Solutions, to grow and strengthen their enterprises.However, as there is heavy competition in the ERP market, the chances of getting carried away or being misled are more.Hence it is necessary for the small and medium enterprises to get well educated, before considering their options for ERP solutions, which can really meet their business needs.Right from knowing how Small Business ERP differs from traditional ERP and what are the varied features and advantages offered by small business ERP, the SMBs must know all the details to make informed and right decision.Small business ERP is the term used for describing lightweight business management software solution, which is designed and developed to meet the needs of small businesses.Generally Small Business ERP is offered as a SaaS (Software as a Service), and includes all the vital modules of business, like Accounting, Sales, Purchases, Finances, Orders, Leads, Contacts, Employees etc.With the latest developments in the cloud technology, the Cloud ERP Software Solutions for SMBs are also quickly gaining popularity.The small and medium sized companies looking towards updating their financial, sales, human resources, customer relationship management, and procurement applications can now find all the solutions that they are looking for, in Small Business ERP offerings.Averiware is an innovative software development company, possesses years of experience and expertise in offering smart ERP solutions, especially designed and developed for SMBs.The Averiware solution helps the small and medium size enterprises to achieve optimal productivity and efficiency at an affordable cost.It offers a bunch of niche solutions like SaaS accounting software, SaaS for distribution tools or SaaS for order management to meet the individual and unique needs of every organization.
Many SMBs (Small and Midsize businesses) have limited resources, however, they still need to stay competitive.To do this, they must still constantly improve efficiencies.Customer self-service portals save time, and improves efficiencies by allowing their customers to make orders, re-orders, make payments, and submit cases without the need of a sales or customer support employees.Customer Portals improve customer engagement.A customer self-service portal (CSSP) is a type of electronic support that allows customers to use technology to access information and perform routine tasks without requiring the assistance of a live customer service representative.This offers customers 24-hour-a-day support and immediate access to information without having to wait for a customer representative.Averiware customer-service solution to deliver even greater value to your customers by offering new ways for them to access information.Our Portals allows customers to  place orders, re-orders, submit tickets / cases and follow-up on the status of open tickets / cases as well as pull up past order and case information.Customer Portal helps you more efficiently work and communicate with customers.You can post notification and updates on the portal specific to each customer.
#CloudERP takes the critical business functions of #ERPsoftware and has a shared database that enables various departments within an organization to access the same data provided to their specific needs, at any time & anywhere. 
Before you choose a fully integrated cloud ERP software solutions, you need to make sure it has the features that meet your company’s immediate and long-term needs.With this in mind, below are the most important and advanced key features you should expect from a fully integrated cloud ERP software.Customer Relationship ManagementCustomer management is an essential feature for small businesses.If you need to see a customer’s full history with your company, including their quotes and orders, this feature makes it possible.Multi-Location Order ManagementOrder processing can become complicated as your business grows, so it’s important to choose a cloud ERP software that offers an order management feature.It’s wise to choose a system that supports multi-location orders so the platform will scale with your growing company.Case and Issue ManagementCustomer issues are a regular occurrence for any business, no matter how dedicated it is to customer service.Patrons will have complaints or questions, and you can’t let them fall through the cracks.Cloud ERP systems should include a pricing management feature to help you track all pricing-related data.
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