Amazon, Google, and Apple have recently come under fire because of the way they have handed audio clips to human reviewers with usersâ knowledge.
All three companies have commented and put their programs on hold to avoid possible lawsuits and further backlash.
It turns out that itâs not just voice-controlled smart assistants are involved in this business practice.
Even Skype calls, long considered to be sacrosanct, are apparently subjected to the same treatment and some Microsoft contractors have become privy to those conversations, even very intimate ones.
Users have just presumed that certain utterances, because of their sensitive nature, are by default made private and honored as such.
None of those, however, ever disclose that those recordings are actually being heard by humans.