This rapid growth has made things which were a luxury of the past necessity of the present.Here, are some of the facts to add weight to the previous statement:71% of shoppers believe that they might get good deals online as compared to offline.80% of the population shops online.
So, let's discuss some of the issues customers faced during the offline era and how the rise of eCommerce solved them.Timely Delivery:Just imagine, you are going on a solo trip to Rishikesh in the next four days and your favorite author releases a new book.
Of course, you cannot miss it.
It provides your customers with the option of selecting a convenient delivery date and time for deliveries.
And you as an owner can provide a clear picture by showing only those dates when it is possible for you to deliver.Lack of Rescheduling Feature:Lack of easy rescheduling is one of the major drawbacks of offline businesses.
Just imagine, some urgent situation has come up in your delivery person's family and you need to reschedule your delivery but of course, you cannot do so as customers are very likely to get angry.