ISO 41001:2018 specifies the requirements for a facility management (FM) system to ensure conformity of an organisations FM operation in an effective and efficient manner in supporting the demand business.ISO 41001 is considered as a game changer for Facility Management services.

Accreditation will ensure that you deliver demonstrable ‘Best Practice’ FM services throughout your organisation.ISO 41001ISO 41001 is the new International Management Standard for Facility Management, it is an accredited standard in the same way as other ISO Management Standards, but it is tailored specifically for FM services.

Adoption of this Standard will enable you to project your organisation as a world leader in facility management services and able to represent your respective business effectively and efficiently on a global basis.Today Evbex is the best facility management company in the UK.

Evbex is a private company that focuses on facility management advisory, consulting, technology and operational support services solutions.

The site achieves operational excellence through optimization of infrastructure, space, building services, people, business processes and technology.

They align facilities management consulting services across the UK and worldwide with facilities and business needs, goals and objectives.

Our training programmes are geared towards practical experiences of both the Standard and possibly more importantly, how it comes to life in practice.Training Courses:ISO 41001 FMS Awareness — gain an understanding of the benefits of implementation (1-day)Terms & Definitions as per ISO 41011Requirements of Facilities Management as per ISO 41001:2018Process approach, for an effective FM SystemISO 41001 FMS Implementation — Getting you on the journey to implement your FMS (2-days)The principles, framework and process, and their relationships described in ISO 41001:2018How to develop an implementation plan for implementing a facilities management system in your organisation, or for your client.ISO 41001 implementation options and operational controlsImplementation milestones and measures of success.Internal Audit — Getting you ready for Certification (2-days)Guidelines of management system auditing according to ISO 19011:2011Application of auditing guidelines to ISO 41001:2015Initiating, preparing and conducting audit activitiesPreparing and distributing the audit reportCompleting audit and follow-upreach out for more details [email protected]

Evolve Business Excellence specializes in facilities management services and procurement consultancy, focusing on property, people, technology, and business infrastructure consultancy and operational support services.

We align our Facility management consultant services both in the UK and Globally with your business and property needs, goals, and objectives.Our Facility Management Consultants Provide services in the Globally deliver successful solutions to organizations in both the private and public sectors.Our team of highly professional and experienced Facility Management Consultants has specific expertise in all of the below areas to ensure that you benefit from the right solution every time.For More Info, Checkout the: www.evbex.com

This paper attempts to answer this question in a balanced way by considering the relevance and key requirements of delivering facilities management services within an organization.Within many countries throughout the world, the Facilities Management (FM) function is accountable to the Human Resources (HR) function where HR Managers are responsible for the outcomes of FM services and managing FM delivery within organizations.

This means that they are responsible for budget control, compliance and performance.I have worked with, and for many organizations where the FM function reports into various departments and I guess the question in this instance should, therefore, be ‘Are HR Managers (or any manager as the case may be) aware of the risks, opportunities and value of FM to a business?Referring to the original question, the question can be broken down into two parts:Do HR Managers have the necessary experience, knowledge, skills and judgment to become effective FM Managers?Do HR Managers have sufficient time to combine Human Resources and FM Management roles effectively?Before answering either of these questions it is important to consider and understand the context of FM within an organization.Facilities Management is an organizational function which integrates people, space and processes with the built environment with the purpose of improving the quality of life of people and the productivity of the core business.

(ISO 41011:2017)Furthermore, FM or otherwise described as the ‘non-core’ function within an organization often accounts for circa 25% of an organization’s costs, second, only to salaries and perhaps IT.It is therefore imperative that the FM function can adequately ensure the value and effectiveness of the many wide-ranging aspects that it serves and is responsible for and of course, whether there is sufficient time to do the job properly and sufficient resources allocated.Anyone can, in theory, become a good FM Manager, it is not ‘rocket science’ and plenty of training is available to attain the technical knowledge and skills required from such organizations as IFMA (https://www.ifma.org/) and ProFM (https://www.profmi.org/).The real question should be ‘Does someone demonstrate the right behaviours and values to become a good FM?

And this is more aligned with the traits of a good manager and even leaders as the FM function will inevitably be responsible for managing a number of resources, usually a combination of in-house or outsourced suppliers.The key skills and traits required to become an effective and proficient FM Manager include, but are not limited to:Key Considerations of Human Resources ManagementStrategic thought and planningLeadershipCommunication and influencing skills (for teams and projects)Team playerDelegationMotivationalCustomer awarenessCollaborative approachDecision makingEtiquette and professionalismCommercial awarenessAnalytical and problem solvingClear awareness and understanding of FMIndeed, the above characteristics are a pre-requisite to satisfy the requirements of arguably, the most important FM standard, ISO 41001 — Facility management — management systems.

The traits of a good manager are therefore recognized for within the profession and industry.To take this to another level, it is true to say that if an FM excels, through constantly displaying the above virtues, they can also become great leaders.

These are quite different and are shown on the next page.The traits of leadership and management — good and bad are loosely demonstrated below:Good LeaderWilling to learnWalks the talkSeeks solutionsEncouragesHighlights strengthsCoachesTeam-focusTakes responsibilityInspires performanceRewardsPoor BossKnows it allTalks the walkGives answersTakes credit or criticisesHighlights weaknessesDirectsSelf-focusBlames othersDemands resultsPenalisesIf someone demonstrates the traits of a good manager and a good leader then they can become competent and effective FM Managers with a little training as they will know how the FM function should be seen as a strategic, value added function within an organization and not consider FM merely as a commodity, where the costs must always be kept as low as possible.