The emergence of social media completely transformed the marketing scenario as it allowed brands to connect with their customers via this medium.
We say influential because social media has the potential to influence your potential customers to become your existing customers.
This gave rise to social commerce and completely changed the marketing game for brands and businesses.
Social media was mainly used by brands to communicate and connect with their friends, relatives, family and make other connections.
Reasons Why You Need To Include Social Commerce Genuine Engagement From Users Getting engagement from the audience is what brands majorly aim at.
This results in direct and authentic attention and engagement from the brand’s users, which ultimately leads to more conversions and sales.